Premier Global  Reviews 1,019

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I previously gained my Level 2 Fitness Trainer and Level 3 Personal Trainer qualifications with Premier Global. Throughout the process, they provided quick responses to my questions and even t... See more

Company replied

Rated 5 out of 5 stars

Amazing course highly recommend, particularly due to my tutor Suhail, who went above and beyond to help me out. I moved abroad for work mid way through my course so I was a difficult student to say th... See more

Company replied

Rated 5 out of 5 stars

I’ve just enrolled on the PT course. Terrell is absolutely fantastic, he’s friendly, has so much patience, he literally explained everything to me, making sure I understood everything. Terrell cert... See more

Company replied

Rated 5 out of 5 stars

Considering covid has been taking over recent times this fine company still had, the time and effort to put into their online courses. It was simple to follow and easy to get access to help from th... See more

Company replied

Company details

  1. Personal Trainer
  2. Career and Education Provider
  3. Fitness and Nutrition Service
  4. Fitness class
  5. Gym
  6. Nutritionist

Written by the company

The Premier Global brand, one of the worlds most trusted names in fitness education, is now owned by Study Active Limited. This transaction was effective from March 2024. The Premier Global brand, now backed by Study Active's leading educational products, paves the way for a new era in personal trainer qualification delivery. The previous company that was registered as Premier Global Ltd ceased trading in December 2022 and the Premier Global name was acquired by Study Active Limited in March 2024. As new owners of the Premier Global brand, we will aim to proactively respond to and help any previous Premier Global customer that approaches us for advice and guidance - but please note we are not the same company so do not hold any student records or payments from anyone who may of enrolled with Premier Global before March 2024. As we are not the same team, personnel or company, it should be noted that any reviews submitted before March 2024 are not reflective of the new owners and such experiences are not something we can take any responsibility for - though we will always do our best to help and support with advice and guidance. Moving forward we look forward to continuing the excellent educational reputation that has long been associated with the Premier Global brand.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Prompt response and overall great customer service

I previously gained my Level 2 Fitness Trainer and Level 3 Personal Trainer qualifications with Premier Global.

Throughout the process, they provided quick responses to my questions and even took the time to call me to clarify what I was looking for.

Although I have not yet started my latest course, my experience with their customer service so far has been excellent.

Based on this, I would highly recommend Premier Global.

August 2, 2024
Unprompted review
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Reply from Premier Global

We are delighted to read your positive review relating to your positive experience with Premier Global, many thanks for taking the time to write this.

Kind Regards
Premier Global

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Rated 5 out of 5 stars

Very helpful

Very helpful when I asked about certificates and other courses

June 16, 2024
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Reply from Premier Global

Thank you for your positive feedback, we are very glad that you found our advice about certificates and courses helpful.

Kind regards
Premier Global

Rated 1 out of 5 stars

Tried to Hustle me

I did this course sometime ago, and received my level 2 fitness instructor certificate, I paid for level 3 AND foolishly got add-ons as I was bright-eyed and highly enthusiastic, upon completion of all the required courses and work, they didn't send me my level 3 certificate and were trying to hustle me for more money

December 16, 2023
Unprompted review
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Reply from Premier Global

Dear Raphael

Thanks for writing a review and sorry to hear this.

The company you studied with however ceased trading in 2022. We are new owners of the brand, but have no affiliation at all with the previous company that you studied with.

We hold no student record for you and certainly hold no payment from you as we are a completly different company.

As a gesture of goodwill however we would like to see if we can help you retrieve your Level 3 certificate from the awarding body.

So we can identify you please can you email us via info@premierglobal.co.uk with your contact details so we can reach out for a chat.

Kind regards

Premier Global

Rated 1 out of 5 stars

I bought a bundle course which was…

I bought a bundle course which was totally fine. Passed my level 3 PT and was sorting out my new business. By the time i went to do my second course I learned that they had closed down! I have tried to contact them numerous times but I haven’t had any luck! I was never bot once notified of the upcoming closure of the company. I am absolutely disgusted that this company would take people’s money knowing that they wouldn’t have the chance to finish all the courses they purchased.

July 1, 2023
Unprompted review
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Reply from Premier Global

Dear Lorenah

Thank you for writing a review and we are sorry to hear of your experience with the old comapny Premier Global NASM.

As you have mentioned in your review, the company that you studied with, who were called Premier Global NASM, ceased trading in 2022.

We however are the new owners of the Premier Global brand - ableit with no links whatsoever with the previous company of whom you studied with.

Whilst we hold no learner details or payment from you (as we are a totally seperate company), as a gesture of goodwill however we would like to see if we can help you with your career and professional development.

In order for us to identify you please can you email us via info@premierglobal.co.uk with your preferred contact details. We can then reach out for a chat.

Kind regards

Premier Global

Rated 1 out of 5 stars

I finished my pre and post natal course…

I finished my pre and post natal course with them before they ceased the company but never received my certificate after passing and now i'm trying everything to get hold of someone so I can get my certificate sent to me... very upsetting :(

February 12, 2023
Unprompted review
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Reply from Premier Global

Dear LC Wellness

Thanks for taking the time to write a review. We are very sorry to hear of your experience.

A you know, the company of whom you studied with ceased trading back in 2022.

We however are the new owners of the brand (please note however we have absolutley no affiliation at all with the old company that you previously dealt with).

Whilst we hold no student record or payments for you (due to being an entirely seperate business entity) as a goodwill gesture we would like to see if we can help you retrieve your Pre & Post Natal Exercise certificate from the certification body.

To help us identify you please can you email us via info@premierglobal.co.uk with your details so we can reach out and see how we may be able to assist.

Kind regards

Premier Global

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Rated 1 out of 5 stars

BIG NO NO.

Don't do it to yourself. Don't work with them , because they will scam you. Everything said about them in good reviews are fake ,made by them ,with fake accounts. They threat with court actions by sending home a letter to pay them for something that I didn't even started after seeing all reviews,I stopped there. Not paying them,and stopped to start the course. Hope everyone to see this and not even thinking to work with this people.

August 16, 2022
Unprompted review
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Reply from Premier Global

Dear Andreea

Thanks for reaching out. I believe your experience was with a company that has ceased trading called Premier Global NASM (rather than us). We however are the new custodians of the Premier Global brand (albeit nothing to do with the previous company). We obviously hold no details or payment from you as we are a different company to who you dealt with - however we would like to understand further the issues you had and maybe there are things that we could offer to do to help you move forwards with your career? Definitely worth us having a chat - please can you email info@premierglobal.co.uk with your details and we can speak with you at your convenience.


Kind regards

Premier Global

Rated 1 out of 5 stars

Still a scam

Still a scam, they just hound TrustPilot to take down negative reviews.

January 31, 2022
Unprompted review
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Reply from Premier Global

Dear Ro

Thank you for writing a review - which I assume is about your experirence with the old Premier Global NASM company that ceased trading in 2022.

We are the custodians of the Premier Global brand - ableit with no connection whatsoever with the previous company that ceased trading.

Whilst we hold no student record for you and certainly no payment from you (as we are a different company), as a gesture of goodwill we would still like to see how we can help you with your career and development.

Maybe you could email us on info@premierglobal.co.uk with your contact details and further information so we can give you a call to discuss how we may be able to support/advise you.

Kind regards

Premier Global


Rated 1 out of 5 stars

Worst company around

Worst company around, all advertising looks great but don't be fooled by it they have no consideration for students. The tutoring is a shambles they barely give you any advice or help if needed, honestly look for another personal training course its an entirely waste of time and money. Getting in touch with nasm seems to be not available most of there suggested numbers to call are lines that have been cut off. A Scam if i do say so myself.

November 5, 2022
Unprompted review
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Reply from Premier Global

Dear Guy Fawkes

Thank you for writting a review - which I assume was with regards to the company Premier Global NASM which ceased trading in 2022.

We are the new owners of the Premier Global brand - however we have no connection whatsoever to the old comapny and no connection at all to NASM (who you make reference to in your review).

Despite the fact that we have no record of you (as we are a different company) we would like the opportunity to see how we can help you with your career and development so maybe you would like to email us via info@premierglobal.co.uk with your full name, email and contact number so we can arrange a chat?

Kind regards

Premier Global

Rated 5 out of 5 stars

Very flexible learning platform with…

Very flexible learning platform with great tutors, Suhail was very knowledgeable, friendly and quick to offer feedback and advice

December 1, 2022
Unprompted review
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Reply from Premier Global

We are delighted to read your positive review relating to a prior positive experience with Premier Global, many thanks for taking the time to write this.

Kind regards
Premier Global

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Rated 5 out of 5 stars

Absolutely excellent course!

Amazing experience training with Premier Global!
There was so much support available, all the necessary learning materials and advice. The course itself was easy to follow and well-structured. Customer service was excellent.
My tutor Suhail Faghih has been great all along!

Thank you so much, Premier Global!

December 6, 2022
Unprompted review
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Reply from Premier Global

It is fantatic to read this positive review relating to a previous experience with Premier Global. Thank you for the feedback.

Kind Regards
Premier Global

Rated 5 out of 5 stars

Suhail has been one of the most…

Suhail has been one of the most supportive tutors I have had. His assistance and constant communication helped me complete my course within a time frame that seemed almost impossible, and for that I am incredibly grateful.

December 5, 2022
Unprompted review
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Reply from Premier Global

Thank you for writing this nice review about your previous experience woth Premier Global. We are glad to read of your positive expereince.

Kind regards
Premier Global

Rated 5 out of 5 stars

From a proud student..

Had an amazing 10 months or so(yes, it took me that long to complete the course😅), learning with Premier Global NASM. The structure of the course outline in particular set the mood just right to indulge myself into all four of the textbooks. Despite my countless commitments over the span of these months, my tutor Mr. Suhail made my goal seem very easily achievable. It wouldn’t be wrong if i say that this was only made possible with the help of those detailed webinars presented by one of the best lineup of tutors, Suhail’s constant guidance and support with all the assignments, quizzes and exams and last but not the least the faith he has in all of his students cannot be miss!
Here’s wishing even more success to the entire team and a big thank you for giving me the best start to this new journey.

November 29, 2022
Unprompted review
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Reply from Premier Global

It is fantastic to read this review about your prior experience with Premier Global. Congratulation on your achievements and we hope your career is going well.

Kind Regards
Premier Global

Rated 5 out of 5 stars

Suhail Faghih NASM Tutor

My tutor Suhail Faghih was always on hand to answer any questions or queries I had. He was always prompt when marking my assignments which was encouraging and therefore enabled me to progress through the course with the confidence of his guidance.

Jane Michaelides

November 28, 2022
Unprompted review
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Reply from Premier Global

Thank you for taking the time to write this review about a prior positive experience with Premier Global. We hope your career is going strong.

Kind Regards

Premier Global

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Rated 5 out of 5 stars

very good experience

very good experience, I learned a lot from the coach Suhail Faghih, he explained all my questions to me very quickly and efficiently, even with my difficulty in the English language he was very patient, I’m very happy. I had the best tutor !

November 28, 2022
Unprompted review
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Reply from Premier Global

It's great to read such a positive review about your previous experience with Premier Global. Thank you for taking the time to write this.

Kind Regards
Premier Global

Rated 5 out of 5 stars

Great tutor, Suhail.

I’ve been followed by the tutor every single moment I’ve asked for help. Always very kind and efficient.

November 16, 2022
Unprompted review
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Reply from Premier Global

We appreciate your positive review relating to a prior positive experience with Premier Global. We hope your career is going strong.

Kind Regards
Premier Global

Rated 5 out of 5 stars

Lovely course, great team! Ross was really helpful to me!

It's been a great experience, the course was a very good one, more than I've expected. Everyone I was in contact with was really fast in replying and very professional.

November 11, 2022
Unprompted review
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Reply from Premier Global

Thank you for this great review about your previous experience with Premier Global. Congratulation on your achievements and we hope your career is going well.

Kind Regards
Premier Global

Rated 5 out of 5 stars

Absolutely excellent course

Absolutely excellent course, well set up so I could access my work from anywhere I needed and the course itself was perfect to follow and well planned out. Ross on the phone assistance was excellent and handled my needs efficiently and in a very positive way.

November 8, 2022
Unprompted review
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Reply from Premier Global

Thank you for writing this fantastic review about your previous experience with Premier Global. We appreciate your feedback.

Kind Regards
Elise

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Rated 5 out of 5 stars

Very helpful & friendly

Ross Bartup was very helpful and very interested in helping me the best way possible! What a lovely guy!

Really appreciate your kind nature and assistance :)

November 7, 2022
Unprompted review
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Reply from Premier Global

We are delighted to read your positive review about your previous experience with Premier Global. Thank you for the feedback.

Kind Regards
Premier Global

Rated 5 out of 5 stars

I've been so impressed by the company…

I've been so impressed by the company continuing to be completely professional and customer focused, even as they wind down their activities towards the end of the year. Instruction, support and admin all been great. Thank you!

November 3, 2022
Unprompted review
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Reply from Premier Global

We are glad to read your previous experience with Premier Global was a positive one. Thank you for taking the time to write this review.

Kind Regards
Premier Global

Rated 5 out of 5 stars

Wayne Askin - Great tutor

I’ve just completed the S&C L4 course. The tutor Wayne Askin was really good. Always positive and really quick to respond to queries and emails.

Distance learning can be daunting so to have a tutor like Wayne, who was able to motivate and clearly explain what was required, was really helpful. He played a big part in keeping me focused to get through the course as quickly as I did.

October 30, 2022
Unprompted review
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Reply from Premier Global

Thank you for taking the time to write this great review about your previous experience with Premier Global. Congratulation on your achievements and we hope your career is going Strong.

Kind Regards
Premier Global

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