Premier Lighting, Inc. Reviews 

243
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I had existing low voltage outdoor lighting that needed repair. The gentleman who arrived on time was eager to fix my problem. After walking around the property he saw what I needed and began to fin... See more

Rated 5 out of 5 stars

Excellent, personalized service. Mike the owner came out to review our initial ideas and suggest options. Initially we thought we wanted limited lighting but after seeing how pretty the lights made... See more

Company replied

Rated 5 out of 5 stars

Worked with us from the start to finish and then returned to check their work and our satisfaction. The crew was exceptionally professional. They showed up when scheduled and worked until finished.... See more

Rated 5 out of 5 stars

Mike has such a great design eye. We love our outdoor lighting! Very professional installers. We like having Eric being assigned to us--he's familiar with our plan and always does a great job when he... See more

Company replied

Company details

  1. Lighting Store

Information provided by various external sources

Premier Lighting provides custom landscape lighting services in the greater Chicagoland Area since 1995. We provide design, installation, repair and maintenance for residential outdoor lighting. We design custom outdoor lighting systems that fit right in with your style and professionally install them with the care and attention to detail that will impress the most meticulous customer. We have the knowledge and skill to service most landscape lighting systems whether we installed them or not. We maintain and repair landscape lighting systems as if we were working on the system at our own home. We use the latest technology on the market, including innovative eco-friendly LED bulbs. We are proud of who we are and the excellent work that we do every day! Call us today for your free consultation.


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5.0

Excellent

TrustScore 5 out of 5

243 reviews

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5.0

All reviews

(243)

1 review in the last 12 months

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Rated 4 out of 5 stars

Expensive but good product and service.

Installed lights to the entrance of our subdivision. Used three men and existing main electrical lines, installed twenty two new lights and a time clock that kept track of day light hours automatically. The time clock allowed us to remove our electric eye, which always needs replacing or repositioning. Using Light Emitting Diodes, we cut our electric bill in half.
The crew was young but knowledgeable. The cost was more than other contractors but there was no shortcuts taken with the instillation. Every connection was silicone with wire nuts. Not some cheap connectors that give you a problem in a year. Proper placement of lights with a ten year warranty.

October 7, 2016
Unprompted review
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Rated 3 out of 5 stars

Fixtures already in disrepair or not working.

Very nice man who comes to repair and replace all bulbs on a service call. I expected these bulbs to last at least 6-8 months but a fixtures is already loose, some do not work and/or the bulbs are already out.

August 24, 2016
Unprompted review
Premier Lighting, Inc. logo

Reply from Premier Lighting, Inc.

Thanks for taking the time to let us know about your experience – our goal is to make every customer 100% satisfied!

You are correct, a standard halogen bulb has a lifespan of about 6 months, but can have a bit of variation, sometimes lasting longer and sometimes going out sooner. A bulb that goes out much before that timeframe usually indicates a deeper issue (like a socket), something that can’t always be diagnosed immediately. For this reason, we offer a 30 day “No Service Call” return visit.

In looking at your invoice, in addition to the bulbs, we see that you had a couple of broken stakes that we replaced and also a couple of broken fixtures that you didn’t want us to work on because your landscaper damaged them.

Bottom line is that we want all customers to be 100% satisfied, and if you feel like our service didn’t reflect that, for whatever reason, we want you to call and give us an opportunity to make it right. Our office will reach out to you ASAP and see what we can do. Thanks for your feedback and being a very valued customer!

Rated 5 out of 5 stars

Reliable and Professional

Premier Lighting did a great overhaul on our 10 year old lighting and brought everything up to date, replaced all of our fixtures and met our expectations. The pricing was reasonable and the technician in charge was great (Eric). They kept in contact with us until the job was complete and we were 100% satisfied. Would highly recommend them.

Susan Keldani
St. Charles, IL

August 24, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Job

We've worked with Premier Lighting for many years now, and they always do a wonderful job. Very timely and quite knowledgeable.

August 23, 2016
Unprompted review
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Rated 5 out of 5 stars

Highly Satisfied Customer

Contacted various companies and Premier immediately responded to my inquiry. Mike the owner scheduled an appointment within few days of my call. He was informative, responsive and thorough. His installation team was professional and clean. Premier was an absolute pleasure to deal with and we would highly recommend them for you landscape lighting needs.

July 19, 2016
Unprompted review
Rated 5 out of 5 stars

Great job.

Worked with us from the start to finish and then returned to check their work and our satisfaction. The crew was exceptionally professional. They showed up when scheduled and worked until finished. They used almost all of my old high quality fixtures adding new equipment where necessary.
We could not be more pleased. The finished product is outstanding.

July 15, 2016
Unprompted review
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Rated 5 out of 5 stars

Excellent Experience

I found Premier Lighting on the Internet and was cautiously optimistic.
They were wonderful from start to finish!
Everyone we contacted returned calls promptly and courteously. They know their products and have reasonable pricing. The job was completed on time and efficiently. There were a lot of lights and a lot of hand digging and they left the site pristine. A rare and terrific experience.

May 5, 2016
Unprompted review
Rated 5 out of 5 stars

Lighting our dream home

Premier was detailed ,honest and displayed excellent service. The completed job looks wonderful and now we can enjoy the beauty and security of our residence.

Thank you
Mike & Lynn
Libertville, Illinois

March 29, 2016
Unprompted review
Rated 5 out of 5 stars

Great Lighting

Our technician was great, fixed our timer, replaced all old bulbs and it all in a timely professional manner.

February 3, 2016
Unprompted review
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Rated 5 out of 5 stars

Excellent Job

They did an excellent job from start to finish and the communications were very good all the way through the process.

January 14, 2016
Unprompted review

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