Ecoflo Failing System After 4 Years - PT Trying to Blame Us
Their ecoflow system is failing after 4 years:
- Paid hundreds of dollars in June-2025 for them to perform annual maintenance. They didn't show up until October.
- In September our septic started backing into the house so we had an emergency pump performed to buy time.
- They show up in October and all I got was an email saying maintenance was performed and no report was ever delivered.
- Now the system is flooding again and they are pointing the finger at us after they failed to deliver on providing a report during maintenance where they claim the system was flooded when they performed the maintenance. We have zero indication from them this is true. Also, they don't even have a report for the maintenance in their client portal, I have the timestamped evidence.
If you want to pay $3K every 4 years to deal with a horrible product and customer service that shouldn't be called 'service', definitely use their products. I'd recommend exploring alternatives.