I couldn’t be happier with this dishwasher! The black finish with brass handles gives it a stunning, high-end look that instantly elevated my kitchen’s aesthetic. It’s not just a pretty face either—... See more
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Review summary
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Reviews shaping this summary
We have purchased a full set of Forno appliances from them. We are very pleased with the appliances , they look amazing and coming at a very nice price. PHS customer service reached out multip... See more
Flawless Price‑Match Experience! I’m genuinely impressed by how smoothly honored their price‑match promise. As soon as I showed the lower advertised price, the associate verified it in minutes a... See more
Great customer service. Had issue with Forno oven and Forno was dragging their feet and not responding while still under warranty. I had to personally cover the cost of the repair, around $500, and... See more
Company details
- #18 of 84 best companies in Home Goods Store
Written by the company
Your one-stop online store for everything you need to build your dream home. We work with the top kitchen and home brands in the industry to serve your dreams for your home.
Contact info
United States
- premiumhomesource.com
4.7
Excellent
332 reviews
Hasn’t replied to negative reviews
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Mini Split
Excellent service..the delivery came faster than expected...Annie was a great help in my delivery process..
Thank You
November 16, 2024
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Thank you Premium Home Source!!
I had an amazing shopping experience!! We talked with he sales team and they were very helpful and pointed us in the direct direction.We ending up buying an entire Thor Kitchen appliance package and it came very quickly and was very well packaged. We've been using the range now for 3 months and very happy with the cooking experience! Thank you Premium Home Source and Thor for giving us the kitchen of our dreams!!
November 10, 2024
My experience was awesome
My experience was awesome. Everything arrived together l I had one broken piece notified the company and they got me a new on right away.
November 1, 2024
You call and a real person answers!!
Alex was very patient and took as much time as I needed to get all of my questions answered. He listened to all of my concerns and issues and I feel very satisfied at this unit is going to work out quite well.
October 25, 2024
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Products are really good and also got…
Products are really good and also got the best service from the staff.
October 24, 2024
Their customer service works well
Their customer service works well , the delivery was right on time , and very polite staff
October 21, 2024
Alex called me and explained that I had…
Alex called me and explained that I had ordered 2 many line sets with that he saved me almost $500.00 Thats Alex
October 18, 2024
Good experience
Everything went well but a small dent in frig door but they got on it right away n ordered another door.
October 15, 2024
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Overall good experience
Answered all my questions. They had fair prices on their mini splits. Did wish there was better communication about delivery though.
May 14, 2024
Fantastic Overall Experience!
Fantastic Overall Experience!
Premium Home Source has provided excellent customer service from the time I placed the order to after the delivery. My delivery date had to move around and they accommodated. Online experience has always been great with customer rep always available online to chat and answer any questions. They are prompt in responding emails. Great price on appliances and great customer service! What more can you ask for?
October 3, 2024
Happy With My Mr. Cool Mini-Split
The product was easy to install by myself once I got the electrical work done professionally. It is also extremely easy to operate, and it works perfectly to cool and warm my patio.
October 4, 2024
I recently had an outstanding…
I recently had an outstanding experience with PremiumHomeSource.com while ordering all my kitchen appliances, including my oven, stove, and fridge. From start to finish, the customer service was nothing short of exceptional!
The team was incredibly knowledgeable and helped guide me through the entire process, answering all my questions with patience and expertise. They really took the time to understand my needs and preferences, recommending the best options that suited my lifestyle and budget. It's clear that they are genuinely dedicated to ensuring that their customers are satisfied.
The selection of appliances was extensive, featuring top-notch brands and the latest models. I was impressed by the user-friendly website, which made browsing through the options enjoyable and hassle-free. I can also appreciate that they provided detailed specifications and reviews for each product, which greatly aided in my decision-making process.
Once I finalized my order, the delivery process was smooth and efficient. The appliances arrived on time, and the delivery team was professional and courteous, ensuring everything was set up perfectly in my kitchen.
Overall, my experience with PremiumHomeSource.com was fantastic. I highly recommend them to anyone in need of appliances. Their commitment to customer satisfaction truly sets them apart from the competition. I’m thrilled with my new kitchen appliances, and I couldn’t have asked for a better service! Thank you, PremiumHomeSource.com, for making this experience seamless and enjoyable!
September 28, 2024
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Good price and Awesome customer…
Good price and Awesome customer service!
I ordered a line kit for my Mr. Cool heat pump. Almost immediately recieved an e-mail asking if I was sure I had ordered the right one as there are no returns. I assured them that I indeed required the lines I ordered.
I recieved the lines a few days later and now my heat pump is working.
Even recieved a call asking how it all went. I will definitely order from Premium Home Source again!
October 4, 2024
We ordered an item for our tiny house…
We ordered an item for our tiny house that is being built, and found out we no longer needed it. They have us a label to return and fully reimbursed us. Great business.
October 4, 2024
Premium Home Source is an amazing…
Premium Home Source is an amazing option for high end appliances. This would easily be a FIVE star rating if they offered in home delivery for all appliances and there were no delays in my delivery. That said, I'd recommend them EVERY time, I'd just recommend you order ahead of when you need your appliances.
October 3, 2024
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Great experience.No problems.
Very easy to find the product I wanted and easy to order.Shipping was perfect and the merchandise arrived packed to prevent damage. Perfect.
September 23, 2024
I am going to definitely recommend you…
I am going to definitely recommend you guys to others. First time buying from PHS but the customer service will definitely have me coming back!
September 26, 2024
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