Premiumtechrepair Reviews 

AVOID AVOID AVOID

THE WORST BUSINESS I HAVE EVER DEALT WITH DONT SEND ANYTHING TO THEM

DONT GIVE THEM YOUR MONEY

I have just been to premium tech repairs to collect my mixer after 3months for repair
I went by train from London to Holme upon Spalding
Now Dan the owner , is a really nice guy but I can see he is struggling in many ways
Don’t worry he is not selling your kit , he just has a huge backlog and other issues . Nice guy I actually felt sorry for him .
If only he could reply to emails or answer the phone
Try sand give him a chance W B

DO NOT EVER USE THIS ‘COMPANY!!!!’
My son is autistic, and his decks are his pride and joy. He knows a bit about the technical components in his Opus Quad decks, (worth over £2000 now with depreciation from bring used) and was sure there was a minimal repair needed to fix them. As he is autistic, he googled ‘deck repairs’ and didn’t think to read the reviews of Premiumtech before sending them off. He had a mental health crisis, and has gone away for a break from everything. Premiumtech replied only twice to his multiple emails in two months, firstly saying there was a motherboard issue (which would cost £199) and then saying there was a bigger issue and they would need more time. During the past two months when they have had our property, I first sent an email with all my son’s details, my email address, the reference number and the reason why they needed to email me from that point on. I then sent an email almost every day, but received no reply. When you try to call, the answerphone message says that they are not answering calls to enable them to deal with orders more efficiently. I have spent a huge amount of time leaving answerphone messages, emailing, looking up their details in Companies House, and researching how to take this further. Only when I sent a signed for Letter Before Action (requesting immediate return of the property and stating that I would take further action) did I get a reply, from ‘Gamertech’ who seem to be another name for the ‘company’. Gamertech (who have the same phone number and also don’t answer phone calls) first said they could possibly fix the decks, but needed more time, and then said the decks were unrepairable. In one of my emails, I said we had photographic evidence of the state of the decks when they left us, and warned against tampering with them. Gamertech replied ‘of course we have tampered with them, we needed to take them apart to look at them’. They then finally sent the decks back. In the packaging I sent them. Which is unopened. They also said they have a large property from which they operate. Their address is a small residential house. I am prepared to take this further, and have contacted several customers whose property is still with this ‘company’ and am gathering evidence to prosecute. If any other disgusted customers would like to get in touch, I would be happy to add them to the case I am building. I really feel for all the people who have been conned by these scammers, and luckily I knew what to do to get my son’s property returned, but I am doing this for my son, who was distraught at realising he might have lost his decks, but all the other people whose property has not been fixed or returned.

Faultless communication, the guys went way past what I asked for when repairing my ipod.
I tore the battery connection off the motherboard when replacing the battery. It was returned fully functioning after repair and testing by Premium Tech, they replaced the broken screen free of charge with a new one I supplied, asked if I would like a replacement back as mine was damaged.
I've had my ipod for about 15 years and have really missed it. Tried many cheap media players, but nothing compares to the ipod. FedEx delivered it back, bang on schedule, the morning was then spent listening to all my tracks.
I'm very, very happy to recommend Premium Tech.
Deal with this company in complete confidence people, you'll not be disappointed.

Do not touch this company. It is a complete scam and we are £150 down and they have stolen our laptop. Trading Standards have been involved.

Don’t ever send anything to this company I sent them my citronic mixer and PCB for repair they received it on the 4/25 got in touch with me on the 7/25 said the pcb was ok but they couldn’t test the mixer because they had nothing to connect it to which proved they haven’t got a clue what they are doing because you conect the mixer to the PCB after lot of ignored emails i sent him a written letter telling him that I am now taking him to court hes now received a letter from the small claims court and hes got until 2 /6/26 to reply.so i will let you know of the outcome.

I sent my amp off for repair a few months ago now and have since asked for an update and requested it be returned regardless of if repaired or not. I would just like it back now at this point. Just wpuld like something from them but once order is placed you get nothing.

Sent a switch for repair back in Jan/feb then got a msg on the website to say they received an empty box, after emails and msgs to them with little to no response I’m out of pocket with the repair but also have no switch any more!

Twelve weeks in and no response to my emails and no sign of repairing my Garmin gps. There needs to be a no star rating for companies like this on Trustpilot!

Sent company my late father's record player to be fixed in February. Emailed the company to enquire about how long it would take to repair and recieved a response saying it would be looked at the following. It is now late April and the company do not respond to my fortnightly emails and will not return my record player. This is a scam. They have taken the fee and stolen my record player. I am now pursuing via county courts.

Promised a refund for ipads they couldn't fix. 12 months down the line nothing. Emails being ignored. AVOID AT ALL COSTS...

Terrible communication, my Ipod Touch has been with this company since late January 2026 (it's now mid April 2026). They (or Dan as he calls himself) acknowledged receipt in January and told me I needed a new screen (I had sent it in for a replacement battery only), Dan tried to get me to pay for a new screen but I refused this and just asked for the replacement battery. After waiting a month I was eventually contacted me by email on 23rd March 2026 I was told me they would be sending it back repaired within a day or two, I have not received the ipod and they will not reply to my emails and do not answer my phone calls. My advice is do NOT use this company for anything but a long lonely rate/ I will update if I ever hear from them or get my ipod back.

This company took my record player and after months of emails then eventually returned it - unfixed. Then no refund despite weekly emails. I am going to peruse this legally as this company is obviously a scam.

Daniel Patterson is a scammer. I don't say this lightly either, I sent some dj equipment in for repair and it appears I shall not be getting my equipment back. He will happily reply to receive your deposit and any equipment, but that's where his service stops. The address he has listed on his website is fake, apparently he has unit 37, unit 46 and unit 50 on the same industrial site. Well I drove the 250 miles today to discover he doesn't actually trade out of any of his listed addresses. Apparently he now works from home, so has £1000's worth of people's tech just sat in his house. DO NOT USE THIS COMPANY THAT ALSO INCLUDES GAMER-TECH! YOU HAVE BEEN WARNED

Absolutely fantastic service, was guided through the whole process from date i enquired about there service to the day i recieved it back.fast & efficeint.being a truck driver i explained i needed it back asap.they certainly did that.il be sending all my tech equitment to them from now on keep up the great work lads.& thankyou again.

Don't use this company. I sent my CD player in June 2025. I received an update in Sept 2025 and then silence. He's stopped answering the phone and hasn't replied to my emails. Still has my CD player and the money I sent to repair it. At best he's overwhelmed, taken on too much work and can't manage (although has an updated website and portal that works), at worst he's just scamming people.

Sent a laptop for screen repair last September (2025), it came back in December and the screen was smashed, presumably as it was poorly packaged. I contacted them and they sent a label to return it to be replaced. Since then I have had no responses to emails and the telephone number has an answer machine message telling you to email. This computer belongs to the charity I work for and we thought repairing it was going to be straightforward. At the moment we are out of pocket for the repair and a computer short.

Customer service is horrendous, i sent off the equipment on the 24th of February it is now the 25th of march and all I have received is confirmation of receiving my equipment which was over 3 weeks ago. Since then I have written several emails asking for an update and had zero.it is especially frustrating as they had told me it will only take a week. The system they have doesn’t work, they should take a deposit and then take a payment once it’s repaired.instead taking your money and leaving you guessing!

Sent a Sat Nav for repair in August, followed by a confirmation email. It is now March of the following year and they take no phone calls and reply to no emails. They were quick enough on the phone when chasing the business. Left with no recourse and a lot of money down. Very disappointed.

On January 29th I had my Akai AP-206c turn table delivered to this company and despite what I thought was adequate protection the turntable cover was broken in transit.
Even though they have emailed me to inform me that they cannot find fault with the turntable that prompted me to advise them to return to me.
After several unanswered emails and two telephone calls(to message) I was informed that a the telephone query would prompt a reply within one working day. No response. Unfortunately I read the reviews on this company before I sent them my turntable & had I known of their incompetence I would not have used them.
They have my turntable & yet show no indication that they will return it. How can this be an efficient organisation or is it some peculiar scam.
I feel my only recourse is to seek address in the small claims court

23/3/26

Turntable has now been returned in my original packaging. The lid is indeed broken but this could not have happened on original journey. Packaging was substantial and fragile tape used. No repair has been made and the playing arm was not even secured for the return but left to bounce around. Appalling service - lazy and sloppy. Do not use this company.