Pre Owned Watch Company Reviews 22

Bought whitegold daytona with Racing dial at very good price. Wear it most days. Excellent customer service

Purchased a new watch from Tom over the moon with my purchase superb communication highly recommended will definitely buy again.

Absolute pleasure to deal with !!
Dealt with Marianna on phone prior to meeting; she could not have been more helpful . Sale of watch was easy and no fuss . Would highly recommend this company and can’t wait to work with again.

Great selection and amazing customer service. Tom was very professional and went above and beyond to help me select my first luxury timepiece.

I will definitely be coming back and I couldn’t recommend them enough!

Very quick turnaround, attentive and always went the extra mile. Thank you Tom, will definitely be using Pre Owned Watch Company again!

First time buying from Pre Owned Watch Company. Quality of Tom’s messages and promptness installed confidence straight away from day one. I arranged to go to Hatton Garden to buy a watch and as soon as I arrived I knew I had come to a proper place. Well spoken, straight and trustworthy, I’d happily recommend.

Really great selection of new and vintage watches. Excellent customer service, gave me sound advice and allowed me to make up my own mind. Will definitely purchase from them again and would recommend!

Really easy to do business with. They made a quick decision on my watch, and after inspection, they made me an offer. I received the money there and then. Highly recommended.

Great experience, Marianna and Lance were insightful and helpful and made the process enjoyable! I would highly recommend for anyone looking at purchasing a watch.

Tom was extremely helpful and easy to deal with. Overall a very pleasant transaction.

Unbelievable service great guys always happy to help sourcing great mint condition watches with exceptional pricing. Got two watches from these guys wouldn't go anywhere else

I recently purchased a watch and couldn't be happier with my experience. Tom was incredibly friendly and knowledgeable, providing excellent assistance with fitting my watch perfectly. His service went above and beyond, ensuring I felt confident and satisfied with my purchase. I highly recommend for their outstanding service and expertise. I'll definitely be returning for future purchases!

Thankyou guys, Tom and Lance have delivered the best customer service i’ve ever experienced in Hatton Gardens. Not only did they source my favourite piece within hours, but Tom personally sized my watch on the house late notice within 30 minutes of sending an email. Look no further to source and buy your watch!!

Marianna was very helpful in helping me find my perfect time piece.
I was able to try on a number of items and she was very accommodating.
I love my purchase and I will definitely be coming back for my next time piece.

I’ve had the pleasure of dealing with Lance and Marianna for over 20 years now, their knowledge and experience is second to none and they always go the extra mile for you, nothing is to much trouble…
The new addition Tom to the team is a perfect fit..
I would 100% recommend these guys if you’re looking for a luxury watch or a piece of jewellery, they are professional, friendly and reliable 😊

I have dealt with Lance, Marianne and Tom at the Pre Owned Watch Company numerous times. Wether it is over the phone or in person they are always extremely knowledgeable, helpful and easy to deal with. I have used them for everything from watch servicing and polishing to purchasing watches and couldn’t recommend them or their products anymore.

Great watch, excellent staff and would highly recommend

I recently had the pleasure of expanding my watch collection with the help of Tom and Lance. Their expertise was invaluable, business very professional and they have a very good range of watches in inventory. Tom went above and beyond by helping to polish and service one of my old favourites from my personal collection. Exceptional service all around!

Both Tom and Lance, are experienced in the Watch Game. Used on many occasions and never fail to please. Anything from rare items to the classics, they will never fail to assist with a 5* Service.

Fantastic service from start to finish. Very professional, the watches sold are described exactly as they are and the approach to the customers is some of the best I’ve seen. Will definitely purchase a watch from The Pre-Owned Watch Company again. All the best to the team.