While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the user-friendly nature of the app and the overall service, finding it easy to navigate and connect to their bank accounts. Many people appreciate the quick and simple process for converting prepaid cards into cash, often highlighting the efficiency and reliability of the service. However, some people mentioned issues with payment processing, including higher-than-expected fees and delays in receiving funds. There were also occasional frustrations with the app's camera feature for card capture and the identity verification process, which some found excessive or not user-friendly.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report issues such as hidden... See more

User experience

People report positive experiences with the user experience. Many customers find the app user-friendly, easy... See more

Application

Clients share ambiguous opinions on the app. Many reviewers praise its user-friendliness, ease of use, and... See more

Service

Consumers find service to be positive, with many expressing satisfaction and a willingness to use it again.... See more

Response time

Customers had ambiguous experiences with response times. Some reviewers praised the quick responses, with... See more

Based on these reviews

Rated 4 out of 5 stars

I was able to successfully transfers the balance of my virtual gift card to my bank account. The fee was a bit high, it was not a fast process, and identity verification was a bit excessive nor was i... See more

Rated 4 out of 5 stars

This is a great app I was registering and entered my checking account and didn't see the other options for immediate pay. It was a few minutes after 5pm so though the system said I would get it the n... See more

Rated 4 out of 5 stars

I like this idea for an app but the app doesn’t have a great camera capture feature- made me manually put it in. I changed backgrounds angles and tried multiple times to capture by app. One of my... See more

Rated 4 out of 5 stars

It was a very simple and quick process to get cash from my prepaid debit card. It sucks we live in a world where companies send prepaid cards instead of cash, it should be illegal. But at least P2C al... See more


Company details

  1. #159 of 182 best companies in Alternative Financial Service
  2. #228 of 252 best companies in Non-Bank Financial Service

Written by the company

Instantly turn your prepaid & gift cards into cash! Prepaid2Cash is a FinTech mobile application that provides a quick and easy way for consumers to access their prepaid card and gift card funds. Customers can receive cash via direct deposit, instant debit transfer, Venmo, or PayPal for most Visa, MasterCard, American Express, and Discover branded prepaid card programs as well as branded gift cards such as Walmart, Nordstrom, Best Buy, and 100+ other popular retail brands. Prepaid2Cash serves both B2C and B2B audiences. Enjoy spending the money on your gift cards wherever you want. Scan. Transfer. Receive Most prepaid card owners never end up redeeming the full balance of their card. Don’t let that be you! We deposit your funds directly into your bank account or debit card. Pay your bills, get out of debt, or save up for a much-needed vacation! Prepaid2Cash charges the lowest fees in the industry! Physical prepaid cards don’t have any loss or theft protection. If you lose your card, you lose your money. By using Prepaid2Cash, you’ll never have that problem. Prepaid2Cash makes cashing out your gift and prepaid cards quick & easy. We also protect your account by using security measures to guard your account information. Prepaid2Cash is an agent of Evolve Bank & Trust. All money transfer services are provided by Evolve Bank & Trust, including capturing funds from gift cards and transferring funds to your bank account, subject to Evolve Bank & Trust's Terms and Conditions and Privacy Policy.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

I have utilized the services of…

I have utilized the services of Prepaid2Cash for a while now and I am very pleased with the service I have not had any issues with the prosses
The App itself is user-friendly, offering a straightforward method to convert prepaid cards into cash with minimal effort. The verification process is always secure, and the funds were delivered within the promised timeframe.
I would recommend with confidence.

October 10, 2025
Rated 5 out of 5 stars

Prepaid2Cash is my new friend!

A friend told me about Prepaid2Cash. As always I'm skeptical about online companies when it comes to dealing with money. But I must say after 3 weeks dealing with them, I am completely satisfied. I get almost instant approval for my gift cards and the fees are insanely low. I could not have found a better place to cash in my unused balance on my gift cards. I definitely recommend this company and will keep using them. The holidays are coming, and those gift cards will be rolling in!

October 7, 2025
Advertisement
Rated 3 out of 5 stars

My most recent interaction left me…

My most recent interaction left me annoyed.
Recently I endeavors to sell a prepaid credit card. Entered the information and set to wait the next couple of days.
Sometime later they sent an email wanting more information. They asked how I got it? I explained I bought it with points on a site ( like all the previous cards).
Needless to saying was taking much longer than is stated it would take, so I emailed to cancel transaction so as to use the card.
I have never had to take so long or to have to resend information, or explain the origin. Strangely, all my cards come from the same place.

WW

September 8, 2025
Advertisement
Rated 1 out of 5 stars

Support threatened me and they will ban your account if you don’t kiss their ass.

Support threaten to ban my account after pointing out that they provided me with incorrect information and never read my support ticket. Then they became petty and refused to help me to update my phone number.

Don’t bother asking for any help from customer support. It’s just ran by a bunch of bots, which is what I think, but even bots respond. I’ve used the service for many card exchanges and I contacted them to update my telephone number and the AI bot sent me incorrect information despite the website saying to contact Support to change my phone number. It’s 2025. Why do we have to contact Support which is ran by AI bots just to update a telephone number. I couldn’t even sell my gift card because they want you to verify your phone number with the code, but I can’t do that because they still have my old telephone number on file. And then the customer service rep didn’t even respond back to me with the correct information. Absolutely disgusting garbage service.

September 16, 2025
Unprompted review
Rated 4 out of 5 stars

Update camera feature on app..

I like this idea for an app but the app doesn’t have a great camera capture feature- made me manually put it in. I changed backgrounds angles and tried multiple times to capture by app.
One of my requests went through the other required further proof of card which screwed me as I needed and counted on the cash being here today (the initial request). It is approved now with the info I was able to share.
Just pls update the apps camera feature to be able to capture the gift card the first time . Thank you 🙏

September 1, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look