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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the user-friendly nature of the app and the overall service, finding it easy to navigate and connect to their bank accounts. Many people appreciate the quick and simple process for converting prepaid cards into cash, often highlighting the efficiency and reliability of the service. However, some people mentioned issues with payment processing, including higher-than-expected fees and delays in receiving funds. There were also occasional frustrations with the app's camera feature for card capture and the identity verification process, which some found excessive or not user-friendly.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report issues such as hidden... See more

User experience

People report positive experiences with the user experience. Many customers find the app user-friendly, easy... See more

Application

Clients share ambiguous opinions on the app. Many reviewers praise its user-friendliness, ease of use, and... See more

Service

Consumers find service to be positive, with many expressing satisfaction and a willingness to use it again.... See more

Response time

Customers had ambiguous experiences with response times. Some reviewers praised the quick responses, with... See more

Based on these reviews

Rated 4 out of 5 stars

I was able to successfully transfers the balance of my virtual gift card to my bank account. The fee was a bit high, it was not a fast process, and identity verification was a bit excessive nor was i... See more

Rated 4 out of 5 stars

This is a great app I was registering and entered my checking account and didn't see the other options for immediate pay. It was a few minutes after 5pm so though the system said I would get it the n... See more

Rated 4 out of 5 stars

I like this idea for an app but the app doesn’t have a great camera capture feature- made me manually put it in. I changed backgrounds angles and tried multiple times to capture by app. One of my... See more

Rated 4 out of 5 stars

It was a very simple and quick process to get cash from my prepaid debit card. It sucks we live in a world where companies send prepaid cards instead of cash, it should be illegal. But at least P2C al... See more


Company details

  1. #159 of 182 best companies in Alternative Financial Service
  2. #228 of 252 best companies in Non-Bank Financial Service

Written by the company

Instantly turn your prepaid & gift cards into cash! Prepaid2Cash is a FinTech mobile application that provides a quick and easy way for consumers to access their prepaid card and gift card funds. Customers can receive cash via direct deposit, instant debit transfer, Venmo, or PayPal for most Visa, MasterCard, American Express, and Discover branded prepaid card programs as well as branded gift cards such as Walmart, Nordstrom, Best Buy, and 100+ other popular retail brands. Prepaid2Cash serves both B2C and B2B audiences. Enjoy spending the money on your gift cards wherever you want. Scan. Transfer. Receive Most prepaid card owners never end up redeeming the full balance of their card. Don’t let that be you! We deposit your funds directly into your bank account or debit card. Pay your bills, get out of debt, or save up for a much-needed vacation! Prepaid2Cash charges the lowest fees in the industry! Physical prepaid cards don’t have any loss or theft protection. If you lose your card, you lose your money. By using Prepaid2Cash, you’ll never have that problem. Prepaid2Cash makes cashing out your gift and prepaid cards quick & easy. We also protect your account by using security measures to guard your account information. Prepaid2Cash is an agent of Evolve Bank & Trust. All money transfer services are provided by Evolve Bank & Trust, including capturing funds from gift cards and transferring funds to your bank account, subject to Evolve Bank & Trust's Terms and Conditions and Privacy Policy.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Don’t like the fact that you can’t get…

Don’t like the fact that you can’t get your money instantly. Also don’t like the fact that if you have a card over $100 they want a picture of the card and want to know how you got it. Even though the app says you can deposit up to $1000 a week. But the app is ok for the fact that you can use it to cash in your gift cards. That’s the reason I gave it 3stars. The app would be better if they didn’t worry about where or how you got your card.

May 27, 2025
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Rated 1 out of 5 stars

Would you please explain

Would you please explain what the NEXT DAY means when you are trying to sell more than $1000 in cards?
When does the next day occur?
12:01AM?
7:15AM?
Twenty four hours after your last transaction?
Explain please??

June 1, 2025
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Reply from Prepaid2Cash

Hi there! Thanks for your feedback. Please submit your inquiry to our support team at support@prepaid2cash.com and a member will address your concerns.

Rated 1 out of 5 stars

Took my money off gift cards I filed…

Took my money off gift cards I filed fraudulent transactions

May 28, 2025
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Reply from Prepaid2Cash

Hi David, thanks so much for your email. Please submit your concern to our support email at support@prepaid2cash.com and a member from our support team will connect with you.

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Rated 5 out of 5 stars

Highly Recommend!!

This site is legit.
I’ve used it many times.
Last used, May 2025
Pay out is super fast - sometimes less than 24hrs!
Customer Service is quick to respond with any questions or concerns.

June 29, 2024
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Rated 5 out of 5 stars

Very good app service is awesome only…

Very good app service is awesome only thing is I’ve yet to get my direct deposit I figured it would be on Monday even though they said it should arrive on Friday by 7pm it didn’t so I’m waiting if I don’t get my payment I will def update this review

May 16, 2025
Rated 3 out of 5 stars

Instant deposits

Not having a delivery option to receive instant deposits

May 11, 2025
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Reply from Prepaid2Cash

Hi, thank you for your email. Please submit your inquiry to our support team via support@prepaid2cash.com and a member from our team will contact you to assist.

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Rated 5 out of 5 stars

Smooth easy process

Smooth easy and reliable. Reasonable fee and was able to receive payment next day for cards i had no use for. Thank you! Awesome service

May 1, 2025
Rated 4 out of 5 stars

Easy to use, and fair prices

I like how easy it is to use the site, and the fees aren't too high. The only thing I think is not as good as it could be is the time it takes to get paid once everything is approved.

April 30, 2025
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Rated 1 out of 5 stars

Did not pay promptly

Did not pay promptly. They claimed to pay out in 15 minutes. I've been waiting for 4 hours. Defeated the entire purpose of using this service.

April 29, 2025
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Reply from Prepaid2Cash

Hi there! Thanks for your feedback. Please submit your request to our support team at support@prepaid2cash.com and a team member will address your concerns. Thanks!

Rated 4 out of 5 stars

It was a very simple and quick process…

It was a very simple and quick process to get cash from my prepaid debit card. It sucks we live in a world where companies send prepaid cards instead of cash, it should be illegal. But at least P2C allowed me to get most of the money back. The fees are a bit steep IMHO, but what can you do?

April 27, 2025

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