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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the staff, praising their patience, clear explanations, and engaging teaching styles. Many people found the user experience to be highly effective, with well-organized programs, clear lessons, and strategies that made test preparation feel manageable and even enjoyable. The product itself, including practice tests and resources, is consistently described as helpful and instrumental in improving scores. However, some customers were dissatisfied with the company's service, mentioning difficulties with the sign-up process and a lack of individual progress tracking. A few people also felt that the pacing of the course was too fast, making it challenging to keep up at times.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise instructors for being... See more

User experience

Clients share positive opinions on user experience, highlighting that the courses teach smart and efficient... See more

Product

Consumers generally express satisfaction with the product. Many reviewers highlight its effectiveness in... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear, concise, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the valuable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Studying for the PSAT felt like preparing to battle a dragon armed only with a No. 2 pencil… until I started working with Isabella Raicu. She somehow makes test prep almost fun (yes, I said almost). S... See more

Rated 5 out of 5 stars

My Instructor was Shefali Sanwal. I hadn't even fully finished the course yet and took my August SAT with about 3 weeks left in the course, and had already improved my score 150 points. I've never bee... See more

Rated 5 out of 5 stars

I took PrepExpert’s weekend SAT course taught by Ethan Moy and Alex Yang, and it was honestly super helpful. They explained each strategy in a way that really clicked and shared techniques that made t... See more

Rated 5 out of 5 stars

I’d rate Prep Expert a 5 out of 5. The program is well organized, the lessons are clear, and the strategies actually make the test feel easier to manage. My practice test score improved by 200 points,... See more


Company details

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  2. Association or Organization

Written by the company

As Seen on Shark Tank, Prep Expert is a leading online education company that has helped over 100,000 students improve their SAT & ACT scores, receive admission into top universities, and win over $100 million in college scholarships. Prep Expert services include live online SAT & ACT courses with top 1% instructors, 1-on-1 academic tutoring, college admissions consulting, AI tutoring, and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Ms Taylor Trautwein

Ms. Taylor Trautwein was an amazing instructor. I had so much in class and she taught me so much. My score improved 250 points and I have not done the final exam yet. This has been the best SAT Course I have done and I would definitely recommend it to a friend. It has improved my score a lot and I enjoyed my experience so much!

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

My instructor Taylor

My instructor, Taylor Trautwein, was absolutely amazing! Her “Taylor tips” from her own perspective of the SAT helped me a lot and made the strategies feel more personal. Her tips were super helpful, and I really liked how she interacted with the class and adjusted her pace based on our inputs. With her help, my SAT score improved by over 200 points, which I still can’t believe! She explained everything clearly and always made the classes engaging and fun. If you want to boost your score and feel confident on test day, I totally recommend Prep Expert with Taylor!

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

I Love Prep Expert!

Prep Expert was a game-changer for me! My tutor, Taylor Trautwein, was fantastic. She has a great sense of humor and always made me laugh, which made the sessions really enjoyable.

What really stood out was how Taylor could break down complex material and make it easy to understand. Her teaching style is super effective, and she knows how to keep you engaged. The course itself is incredibly well put together; they plan out everything from your study schedule to your diet the day before the test, including what you should and shouldn’t eat and what to bring.

Thanks to Taylor and Prep Expert, my practice scores improved from 1300 to 1470. I highly recommend Prep Expert, especially if you get the chance to work with Taylor!

July 3, 2025
Unprompted review
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Rated 5 out of 5 stars

PreExpert ACT Sessions

The PrepExpert sessions for the ACT were informative, detailed, and catered to the needs of the students. With tips and tricks, along with active review of practice tests and sections, each session proved to be very useful and worth the time taken. My teacher, Ilia, was very patient and took the time to explain complex concepts, justify correct answers, and clear up any confusions I may have had. Thank you Ilia and PrepExpert for this ACT Prep course.

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Genuinely helped me understand the ACT better and allowed me to be more confident in the test. Would 100% recommend to those who want a high ACT score. As I took the practice tests they provide, my score went up tremendously which I am very proud of. My instructor, Michael Lee, was super helpful in teaching us and answering our questions patiently and efficiently! 10/10.

June 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Taking Prep Expert was one of the best decisions I made

Taking Prep Expert was one of the best decisions I made during my SAT prep journey. I found it so helpful that I ended up taking the course twice! I found it helpful the first time, but the second time, my teacher truly went overboard with helping us be successful. The strategies they teach are practical, effective, and help you approach the test with more confidence.

What stood out most to me were the teachers, especially Miguel and Calvin. Everyone was incredibly kind, supportive, and genuinely invested in helping us succeed. Miguel, in particular, went out of his way to make sure we understood everything. He explained tough concepts with patience and clarity, and he really made a lasting impact on how I approach test-taking.

Prep Expert doesn’t just throw information at you—they teach you how to think strategically, stay motivated, and push yourself. I would 100% recommend it to anyone serious about improving their SAT score.

May 31, 2025
Unprompted review
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Rated 5 out of 5 stars

How this course helped me

Overall I think that this class helped me a lot in improving my score and I liked how my teacher for the course, Miguel Chavira + Calvin, not only went over all of the tips and strategies that are in the slides but also add some of their own tips to it as well. I think that this course is setup in a very good structure and it helped me have a solid study plan every single week and the repetitiveness helped me get all of the skills down and it really made the test not seem so daunting.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

The 8-week Capstone course from Prep…

The 8-week Capstone course from Prep Expert has helped me so much with improving my test strategies and overall confidence. I’m already seeing a huge impact in my score and have been scoring above 1500 on all my practice tests. My instructor, Ilia, made every class super engaging and fun, he explained things clearly and kept the energy high, which made learning so much easier and actually enjoyable. I’m really glad I took this course!

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

I took the weekend review and my…

I took the weekend review and my instructor was Taylor Trautwein. I cannot express into words how helpful this course was for me because it taught me the exact strategies and ways to approach problems, whether it be math, reading, or writing. I am taking the SAT in a couple days and this course definitely made me feel more confident and prepared to improve on my next test. Taylor did a great job with keeping me entertained and engaged throughout the day, especially because it was a 6 hour class, which sounds dreadful but it went by really fast with Taylor’s energy and constant check-ins. I recommmend this course to anyone who may need help before taking the SAT and brushen up on strategies to make you feel well prepared and perform better.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

My Experience

My instructor Taylor helped me to learn both math and language arts sections better for the SAT, and even the 2 weekend days I got was truly a lifesaver

June 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Very helpful course!

I couldn't have asked for a better instructor than Ms. Shefali Sanwal throughout my 6-week course! She was incredibly supportive and always took the time to thoroughly explain concepts whenever I had questions. Her patience and clarity made a huge difference in how I understood the material. Thanks to her guidance, I improved my score about 200 points and transformed my approach to studying, broke bad habits, and built effective and lasting strategies. I'm so thankful I was referred to this class and will be definitely be recommending it to others in the future!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

I Had Such a Great Experience with Prep Expert

Prep Expert made such a big difference in how I feel about the SAT. Before the course, I didn’t really know where to start, but their strategies actually made sense and helped a lot. The way everything was explained was super clear, and the whole course felt really organized but not too overwhelming. My instructor, Taylor Trautwein, was amazing — super supportive and easy to learn from. I’ve already seen my scores improve, and I feel way more confident now. I’d definitely recommend Prep Expert to anyone who wants real results.

April 13, 2025
Unprompted review
Rated 5 out of 5 stars

I recently took Prep Expert's SAT 6 Week Flagship Course

I recently took Prep Expert's SAT course, and I was incredibly happy with the results. My instructor, Taylor Trautwein, was fantastic. She was really engaging and really broke down the test strategies in a way that was easy to understand. Before the course, I was feeling pretty stressed about the SAT, but her and Prep Expert's strategies really gave me a confidence boost and helped me go into practice tests with a good mindset. I was noticing score improvements as I went about the homework, and the hard math quizzes are an absolute blessing when it came to navigating through the math.
One of the best things about Prep Expert was the focus on specific strategies for each section of the test. I learned how to approach different types of questions and manage my time effectively, which made a huge difference. One of the even better perks was that the classes and review materials are so effective, a full payment is returned to you if do not gain a 200 point increase.
Once again, I highly recommend Prep Expert to anyone looking to improve their SAT score. Taylor was the best teacher I've had for the SAT by far, the strategies are effective, and the course is well-structured.

May 18, 2025
Unprompted review

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