Prepterminal Instruction Reviews 422

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the courses well-structured, clear, and easy to follow, which helped them stay focused and confident for their tests. The product itself, including lessons and practice tests, is frequently described as spot-on, comprehensive, and highly effective in preparing them for actual exams. Many consumers also highlight the excellent quality of the materials, noting that they closely resembled or were even more challenging than the real tests, leading to strong scores and successful outcomes. People generally feel the courses offer great value for money, considering them a worthwhile investment for serious test preparation. However, some customers also noted issues with the service, including technical glitches like blurred text and system bugs. A few reviewers mentioned that certain study materials did not align with the actual exam content, or that the practice questions were significantly harder than the real test, which in some cases led to a decrease in confidence or unexpected results.

What people talk about most

User experience

Clients share positive opinions on user experience, finding the courses rigorous, comprehensive, and easy to... See more

Product

Customers consistently note positive experiences with product. Many reviewers found the courses, such as the... See more

Quality

People report positive experiences with quality. Many customers found the material to be clear, practical,... See more

Value for money

Reviewers generally express satisfaction with the value for money. Many customers found the courses to be... See more

Service

Users describe ambiguous interactions with the service. Many customers found the courses very relevant and... See more

Based on these reviews

Rated 5 out of 5 stars

spend 10 hours on this course with full attention and u can score excellent in test. For me matching the images section and alphanumeric dotted line connection was too easy. 2d to 3d is moderatly diff... See more

Rated 5 out of 5 stars

I recently took TSA CBT test and passed in the first attempt. While 2D-3D questions require prior practice, using prepterminal will help you think in the right direction. You won’t get exact questions... See more

Rated 5 out of 5 stars

I used PrepTerminal’s TSA Test Prep Course to get ready for the TSA Computer Based Test, and it was exactly what I needed. The practice questions were very similar to the real exam, and the explanatio... See more

Rated 5 out of 5 stars

I had a great experience using PrepTerminal’s TSA CBT test prep. The lessons and practice tests were spot-on; clear, concise, and incredibly helpful. Thanks to this program, I was the first one to... See more


Company details

  1. Career and Education Provider

Written by the company

We strive to bring you test-prep material for every company that creates psychometric selection tests. Our prep courses are relevant, current, and boast the most comprehensive and up-to-date information on the market today. Buy with certainty, knowing that you are purchasing a proven, accurate, and tried-and-tested product


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

422 reviews

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1-star

Replied to 11% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I loved this course

I loved this course, it put me in depth of the test MORE than the actual test did! It helped me through it with flying colors and also helped me prepare for what TSA has in store for me!

February 18, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading advertising

They exaggerate the information on the actual exam (CBT for TSA/TSO). Lots of extra time wasted on unnecessary material/information. Some other websites are MUCH better. Not worth the $89.

March 14, 2025
Unprompted review
Rated 3 out of 5 stars

i purchased the 3 month postal test…

i purchased the 3 month postal test prep and am still not sure if i like the material. i wanted time to look it over and memorize things if i could. most of it is easy except the logic part "test your approach". I am not sure if its close to the actual test from the post office because i haven't taken the actual test yet. I did take another test prep companies exam and i passed easily. i asked the guy at the post office what he thought of the test and he thought it was easy. this has not done anything good for my confidence. i am determined to pass it though and its helpful to have some idea what to expect. there is an error on one of the matching numbers you folks need to fix. you didnt count a duplicate number but its there. i do appreciate having those matching numbers to see to train my brain to look for differences. Im a bit older but i will pass it, hopefully on the first try.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellence

The course was outstanding it taught everything in the exam and more I wpuld ofvnot passed my TSO test without it .

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Very informative

I got this because I really wanted a job with the tsa and it worked. The practice tests are exactly what I needed and while I was still nervous, I was more then prepared

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Instructions were key to me successfully passing the exam

While researching the test required for TSA and discovering over 70% fail the exam, I started looking for some training. When I came across Prepterminal sample test questions, I loved their approach to breaking down each question detailing what makes the answer correct/incorrect. I was more than prepared for the exam and passed successfully!

January 20, 2025
Unprompted review
Rated 3 out of 5 stars

Positive response to Refund

Prep terminal has been absolutely horrible to work with, I purchased a 1 month block of there TSO/TSA PREP TEST on March 2, 2025 and canceled it on March 3rd, 2025 requesting refund they keep giving me solutions to try to make it work even i have said I am not interested and want my money back that they advertise 7 day money back guarantee if your not satisfied, I AM NOT SATIFIED with there product at all. They don't have a phone number, and they are all schuck & Jive and i don't dig it!
ATTENTION:
DATE: 3-7-25
RE: DISPUTE/REFUND REQUESTED
PREPTERMINAL- refunded my as required in their 7 day money back guarantee, this action give hope to the situation and as of today i have edited my experience with this update .

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Best course available to prepare for 911 Emergency Communications work

I loved the course and the practice exams. It really targeted all the items I needed to prepare for my Emergency Communications Officer Exam. I actually passed my exam! My recommendation is just to get the full month instead of the 2 weeks so you can have better review time. It's also a bonus that they have the interview guides as well, and other preparations that you might need. Overall, it was a good buy and money well spent.

February 6, 2025
Unprompted review
Rated 4 out of 5 stars

Thorough

The material provided in Prep Terminal was very thorough.

I don’t think the material should be advertised as on sale, that seems like click bait as it can’t possibly cost the suggested full price. I do believe the “sale” price is on the steep side but I was willing to pay it so there’s that…

I only needed the material for the easier test, so I didn’t benefit from the majority of what was offered. It might be useful to separate the two so someone doesn’t have to pay for all of the content and only use 1/3 of it?

Thank you for the material!

January 1, 2025
Unprompted review
Rated 4 out of 5 stars

I expected more

At first I was learning more and more however when it was time to take my state test i did less the passing so I wouldn't say the program didn't work however it may have not done the right job for me.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

TSA Prep

I first made an appointment to take the TSA exam not knowing what to study for and thinking that it was going to be a breeze. I realized after doing some research on the TSA exam that it was not going to be easy, so I canceled my test day and rescheduled. I came upon prepterminal.com and purchased the study guide. I practiced a lot on all the sample questions and retook the test over and over again. I spent about 4 hours a day for about 2 weeks or so leading up to my exam just practicing. It was very helpful especially the videos that are provided in the program. I went in to take my exam and passed. I highly recommend it to anyone deciding to work for the TSA to invest in this program but most importantly to practice every day leading up to the exam so you know what you are in for when you take it. Just like everything else, when you put your time into it and do the best you can and with the help of this program you could also have a great chance in passing it. I was told that if you fail the TSA test you can only re-take it after 6 months then after that you get one more chance and if you still don't pass it then you can't take it again; therefore, it is very important to spend the time on preparing for it.

February 4, 2025
Unprompted review
Rated 3 out of 5 stars

I wish I had prepared using a less costly, more accurate practice test

I had very few days to prepare for the CBT, and I had found PrepTerminal's promotional video on YouTube, suggesting the need to study using a practice exam. I purchased the 1-week version and practiced diligently. On the day of the test, I felt quite confident, thanks in no small part to the practice test. I answered the questions quickly, and found that all the questions on the real test were significantly easier than those found on the practice test. I was out of the testing center with significant time to spare, and I later received word that I passed!

I have two main complaints with this service, however, which have led me to conclude that a 5-star rating is undeserved. The first is that the marketing for this product relies on instilling fear in the test-taker. The promotional video I watched states that there is an extremely high failure rate for this test. Whether or not this is true (and I assume it is), it is spoken in such a way so as to compel the test-taker to fear that he or she will fail too unless they have this product. The video also states that other practice tests are outdated and unhelpful, as they do not appropriately match the difficulty of the test. The video displayed such "unhelpful" tests, but I found that those tests matched the real CBT more closely.

And this brings up the second complaint - this practice test will overprepare you for the CBT. A reasonable person might say that this is a good thing, but I found that this practice test asked me to practice skills that were not needed at all on the real CBT. Significant amounts of time and money were wasted for me, practicing skills I did not really need to have.

The connect-the-dots portion of the practice test asked the test-taker to practice going in backwards alphanumeric order, with skipping occurring as well. This was not needed at all for me! I'm not sure what other test-takers experienced on the CBT, but the actual connect-the-dots portion was incredibly easy, and a practice test was unnecessary.

The image recognition portion of the CBT was incredibly easy, with very simple images to compare. I moved incredibly quickly through this portion, and it stood in stark contrast to the difficulty of the image recognition portion of this PrepTerminal practice test. The images were hyper-complicated, and the differences were extremely subtle. I practiced skills for identifying the matches, and I improved, but the skills I practiced were unnecessary. The promotional video derided other practice tests for their use of simple images in the image recognition portion, but these turned out to be more similar to the real test. Thus, in both of these first two portions of the CBT, I was unnecessarily overprepared, and I had wasted time and money, believing the promotional material.

I was quite grateful, however, to have the 2d-3d image folding section of the practice test. This was, indeed, the most challenging section of the CBT, and I think that I performed quite well on this portion because of this practice test. Multiple skills that I practiced with the PrepTerminal test were useful in the actual CBT, especially time management. Once again, though, the shapes shown in the CBT were significantly simpler than those shown in the practice test. In part, this was a good thing, as it gave me great speed and a confidence boost, but it may also suggest that this PrepTerminal practice exam is not worth its price tag.

Overall, I think this test was useful in that it helped me know what to expect, topic-wise, on the CBT. However, I do not believe it is worth the ~$80 I spent on it, using it only for the needed couple of days, practicing many skills that were not needed, and some that were. I think the marketing for this product is too aggressive and anxiety-inducing, and it presents an untruthful portrayal of the actual CBT. Major portions of the practice test (including the outdated x-ray portion) are likely factored into the cost of the product, which means that the product should cost significantly less than it does. I wish I had prepared using a less costly, more accurate practice test.

January 22, 2025
Unprompted review

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