Guest list easy to follow and gifts beautifully advertised. Let’s hope the bride and groom acknowledge the gift as it is honeymoon fund. It would be good to see an acknowledgement that my gift voucher... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had no idea about gift collection process and it made it very easy, the team had given all the support whenever we need. Payment, vouchers, installement are super easy.
Company replied
Excellent We used the website for all elements of the wedding and everything was super easy from confirming our meal choices to choosing and purchasing the perfect gift I would recommend for othe... See more
Company replied
Thanks it was very good & easy to do exploring the platform was great I would use it again &tell other about your site nice one brilliant 10 out of 10 👍😃💯.
Company replied
Company details
Written by the company
The UK's favourite wedding gift list. Epic honeymoon funds, stylish homeware, the latest tech, exciting experience days and so much more, all on one easy-to-use list.
Contact info
Unit 3 Ignition, Faraday Road, Dorcan, SN3 5FB, Swindon, United Kingdom
- www.prezola.com
4.6
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Easy to follow on internet
Easy to follow on internet. Card personalised and looks great. Came by post as planned.
November 8, 2026
Reply from Prezola
Thank you so much for your wonderful 5-star review, Stanislawa! 💖
We're delighted to hear that you found our website easy to use and were so pleased with your personalised card! It's lovely to know that it looked great and arrived just as expected.
Thank you for sharing your lovely feedback with us! ✨
Best Wishes,
Yasmin
Senior Customer Service Advisor
Reply from Prezola
Thank you so much for your lovely 5-star review, Minone! 💖
We're delighted to hear that you found Prezola so easy to use! We love making the experience of choosing and sending a special wedding gift as simple and enjoyable as possible, so it's wonderful to know everything was straightforward for you! ✨
Best Wishes,
Yasmin
Senior Customer Service Advisor
Very easy and quick to use.
October 31, 2026
Reply from Prezola
Thank you so much for your lovely 4-star review, Mrs Costello! 💖
We're so pleased to hear that you found Prezola quick and easy to use! We want to make choosing and sending a special wedding gift as simple and stress-free as possible, so it's wonderful to know you had such a positive experience with us! ✨
Best Wishes,
Yasmin
Senior Customer Service Advisor
Easy to use
Easy to use. I recently made a wedding gift through Prezola. It was good
October 31, 2026
Reply from Prezola
Thank you so much for your lovely 5-star review, Wendy! 💖
We're delighted to hear that you found Prezola easy to use and enjoyed your experience purchasing a wedding gift with us! It's always lovely to know we've helped make celebrating the happy couple a little bit easier! ✨
Best Wishes,
Yasmin
Senior Customer Service Advisor
It was easy tu select and buy
October 30, 2026
Reply from Prezola
Thank you so much for your wonderful 5-star review, Mario! 💖
We're so pleased to hear that you found choosing and purchasing a wedding gift through Prezola so easy! We love making gifting a simple and enjoyable experience, so it's lovely to know everything went smoothly for you! ✨
Best Wishes,
Yasmin
Senior Customer Service Advisor
Reply from Prezola
Thank you so much for your lovely 5-star review, Amanda! 💖
We're delighted to hear that you found Prezola simple to use and enjoyed the lovely selection of gifts to suit different budgets! We want to make finding the perfect wedding gift as easy and enjoyable as possible, so it's wonderful to know you had such a positive experience! ✨
Best Wishes,
Yasmin
Senior Customer Service Advisor
Their service was easy to use.
December 13, 2025
Reply from Prezola
Thank you so much for your lovely 5-star review, Oliver! 💖
We're so pleased to hear that you found Prezola easy to use! Making the experience of choosing and sending a special wedding gift simple and enjoyable is really important to us, so it's wonderful to receive your positive feedback! ✨
Best Wishes,
Paige
Senior Customer Service Advisor
Great service
A nice showroom, well laid out and plenty of room to go round a sit on all sofas. The salesmen were very helpful and not in your face giving it the hard sell. Always attentive when we had questions.
October 30, 2026
Reply from Prezola
Thank you for taking the time to leave us a 4-star review! 💖
We're pleased to hear that you had such a positive experience and received helpful, attentive service.
However, we wonder whether your review may have been intended for another retailer, as the showroom experience you've described doesn't appear to relate to Prezola.
We really appreciate you taking the time to share your feedback and would be grateful if you could double-check that your review has reached the intended business.
Best Wishes,
Paige
Senior Customer Service Advisor
The easiness of placing the gift's and…
The easiness of placing the gift's and informing the recipient 's quickley.
October 30, 2026
Reply from Prezola
Thank you so much for your lovely 5-star review, Wilma! 💖
We're delighted to hear that you found purchasing your wedding gift so easy and appreciated how quickly the happy couple was notified! We love helping guests share a little joy with their loved ones, so it's wonderful to know you had such a positive experience with Prezola! ✨
Best Wishes,
Paige
Senior Customer Service Advisor
Reply from Prezola
Thank you so much for your lovely 5-star review, Nigel! 💖
We're delighted to hear that you found Prezola straightforward, easy, and practical to use! We want to make choosing a special wedding gift as simple and enjoyable as possible, so it's wonderful to know we achieved that for you! ✨
Thank you for taking the time to share your kind feedback!
Best Wishes,
Paige
Senior Customer Service Advisor
Reply from Prezola
Thank you so much for your wonderful 5-star review! 💖
We're delighted to hear that you found contributing to the happy couple's honeymoon fund so easy! What a lovely way to help them create unforgettable memories as they begin their married life together. ✨
Thank you for choosing Prezola to be part of their special celebrations!
Best Wishes,
Paige
Senior Customer Service Advisor
Reply from Prezola
Thank you so much for your lovely 5-star review, Elizabeth! 💖
We're so pleased to hear that you found Prezola easy to use! Making wedding gifting simple and stress-free is what we love to do, so it's wonderful to know you had such a positive experience with us! ✨
Best Wishes,
Paige
Senior Customer Service Advisor
Reply from Prezola
Thank you so much for your wonderful 5-star review, JG! 💖
We're delighted to hear that you found Prezola such a great way to send a monetary gift to the happy couple! It's lovely to know we could help you celebrate their special day and contribute towards their exciting new chapter together! ✨
Best Wishes,
Paige
Senior Customer Service Advisor
Reply from Prezola
Thank you so much for your lovely 4-star review, Hans! 💖
We're so pleased to hear that you found choosing and purchasing wedding gifts through Prezola so easy! We love helping guests find something special for the happy couple, and it's wonderful to know you enjoyed the experience.
Thank you for taking the time to share your kind feedback! ✨
Best Wishes,
Paige
Senior Customer Service Advisor
Nothing special about this service
Nothing special about this service. Obviously make a little bit of money with every purchase.
October 31, 2026
Reply from Prezola
Thank you for taking the time to share your feedback, Gary.
We're sorry to hear that your experience with Prezola didn't quite meet your expectations.
We'd like to reassure you that Prezola is a complimentary service for both our couples and their guests, with no charge for creating or using a wedding gift list.
Whilst a handling fee applies to Cash Fund contributions to help cover the costs of securely processing, managing and transferring funds to the happy couple, there are no additional handling fees for purchasing physical gifts from our Brand Partners.
We appreciate that everyone has different expectations when it comes to wedding gifting, and we're grateful you've taken the time to share your thoughts with us.
Best Wishes,
Paige
Senior Customer Service Advisor
The process was very simple to use
The process was very simple to use. I didn't give 5 stars as I didn't like having to pay a service charge plus 60p appeared on top of this. No explanation.
November 4, 2026
Reply from Prezola
Thank you so much for taking the time to leave us a 4-star review, Janet! 💖
We're delighted to hear that you found the gifting process simple and straightforward, although we're sorry that the additional charges took away from your experience.
Our handling fee applies to Cash Fund contributions and helps cover the costs of securely processing, managing, and transferring these funds to the happy couple. We completely understand that additional charges can be frustrating, particularly when you're simply looking to give a thoughtful gift.
We're also sorry that the additional 60p wasn't clear. We'd be more than happy to look into this for you and provide a breakdown of the charges if you get in touch with our Customer Service team.
We really appreciate your feedback and thank you for choosing Prezola to celebrate the happy couple.
Best Wishes,
Paige
Senior Customer Service Advisor
Wedding gift made easy
Made selection of a wedding gift very easy and straightforward
October 28, 2026
Reply from Prezola
Thank you so much for your lovely 5-star review! 💖
We're delighted to hear that Prezola made choosing a wedding gift so easy and straightforward! We believe finding something special for the happy couple should be a lovely, stress-free experience, so it's wonderful to know we helped make that happen for you! ✨
Best Wishes,
Paige
Senior Customer Service Advisor
Reply from Prezola
Thank you so much for your wonderful 5-star review, Melanie! 💖
We're delighted to hear that you found Prezola so simple and easy to use! We believe choosing a special wedding gift should be a lovely experience, and it's fantastic to know we made the process straightforward for you.
Thank you for taking the time to share your kind feedback! ✨
Best Wishes,
Yasmin
Senior Customer Service Advisor
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