I wasn’t too sure about this site when I first found it, that’s because I don’t trust anything on the internet so I did my research and was so pleased with what I found. I wanted to set up a honeymoon... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Easy to use list. Choice of gifts clear with all relevant details shown. Check out process simple and purchase details peompty confirmed. Information on gifts bought promptly provided to recipien... See more
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We were looking for a honeymoon fund that offered experiences and meals for our honeymoon and had an easy user experience. Prezola offered all of that. It was really easy to set up, it had lots of off... See more
Company replied
Odd, very happy but in this case there was only one option for a gift per the couples wishes, but the generic site set-up for their wedding gift "list" was a little confusing as there was only one opt... See more
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Company details
Written by the company
The UK's favourite wedding gift list. Epic honeymoon funds, stylish homeware, the latest tech, exciting experience days and so much more, all on one easy-to-use list.
Contact info
Unit 3 Ignition, Faraday Road, Dorcan, SN3 5FB, Swindon, United Kingdom
- www.prezola.com
4.6
Excellent
8K reviews
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Easy to use…
This Service chosen by the young couple getting married was easy to navigate and purchase a wedding gift
April 15, 2026
It was very easy to select the present
It was very easy to select the present, add the wrapping paper and the gift card to go with it.
It would have been nice to have a greater selection of cards.
April 15, 2026
Easy to navigate and use
April 14, 2026
Very easy to buy things for the wedding…
Very easy to buy things for the wedding couple. However, I think having to pay postage and packaging for every item is sharp practice, especially when items will be delivered in bulk. For that reason, I would never choose this company.
April 13, 2026
May use AI-assist with repliesRead more
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I object to having to pay p&p
I object to having to pay p&p, gift wrapping and for a card
April 14, 2026
Reply from Prezola
Thank you so much for taking the time to share your feedback with us Juti. I am very sorry to hear that you were disappointed by the additional charge for gift wrapping and the gift card.
I completely understand how this might feel, and I would like to offer a little more context. Our gift wrap service is designed to ensure that each present is carefully prepared, stored, and delivered safely to the couple. Although all gifts are brought together for the final delivery, each order is individually handled, packaged, and beautifully wrapped behind the scenes so that everything arrives in perfect condition.
That said, your feedback is genuinely important to us. We are always reviewing our pricing and services, and your comments will certainly be taken into account as we continue to improve the experience we offer.
We truly appreciate your support, and if you would like to talk this through further, please do get in touch. I would be very happy to help.
With best wishes,
Phoebe
Customer Care
The site was so easy to use I had…
The site was so easy to use I had finished what I needed to do in a matter of minutes. Well organised.
April 14, 2026
Reply from Prezola
Thank you so much for your kind review Maria. We are delighted to hear that you found our site so easy to use and were able to complete everything in just a few minutes. It’s wonderful to know that our layout and organisation made the experience smooth for you.
Your feedback really means a lot to us, and we look forward to helping you with any future gifts.
With best wishes,
Phoebe
Customer Care
I found the website easy to use.
April 7, 2026
Reply from Prezola
Thank you very much for your feedback Jean. We are so pleased to hear that you found our website easy to use. It’s wonderful to know that your experience was smooth and straightforward.
We truly appreciate your support and look forward to assisting you with any future gifts.
With best wishes,
Phoebe
Customer Care
Easy to use.
April 7, 2026
Reply from Prezola
Thank you very much for your feedback Suzanne. We are so pleased to hear that you found our website easy to use. It’s wonderful to know that your experience was smooth and straightforward.
We truly appreciate your support and look forward to assisting you with any future gifts.
With best wishes,
Phoebe
Customer Care
Extremely simple and very convenient.
Extremely simple and very convenient.
It ensured the correct gift was purchased without the guess work .
The gift was wrapped for me and delivered to suit the timeline of the recipients . Brill
April 13, 2026
Reply from Prezola
Thank you so much for your wonderful review Peter. We are thrilled to hear that you found the process extremely simple and convenient, and that it took the guesswork out of choosing the right gift.
It’s fantastic to know that the gift wrapping and delivery worked perfectly for your timeline. Your kind words really make our day, and we are so glad we could help.
With best wishes,
Phoebe
Customer Care
Quick and easy to find the gift I…
Quick and easy to find the gift I wanted to buy. Clear layout. Easy payment. Confidence building in the company.
April 14, 2026
Reply from Prezola
Thank you so much for your lovely review Marcus. We are thrilled to hear that you found it quick and easy to find the gift you wanted and that our layout and payment process gave you confidence in us.
Your kind words mean a great deal, and we truly appreciate your support. We look forward to helping you with any future gifts you may need.
With best wishes,
Phoebe
Customer Care
Reply from Prezola
Thank you for taking the time to leave a review, we really do appreciate it.
I wanted to explain a little more about how donations work on our gift lists. Couples are able to set this up in a way that suits them, which means they can choose to allow contributions up to a custom amount or set no limit at all, depending on their preferences. This flexibility is there so they can tailor everything to what works best for them.
I am very sorry for any disappointment this may have caused. If anything was unclear or you would like us to look into this further for you, please do not hesitate to get in touch. We would be more than happy to help.
With best wishes,
Phoebe
Customer Care
Easy process for a cash wedding gift…
Easy process for a cash wedding gift towards the happy couple's honeymoon.
April 13, 2026
Reply from Prezola
Hi Julian,
Thank you so much for your 5-star review! We’re delighted that making a cash gift towards the happy couple’s honeymoon was such an easy process 🎁🤩
With best wishes,
Rhian
Customer Service Advisor
Why do they need my address????
Too clinical too monetised and the last straw was HAVING to give address that will mo doubt stolen in a data hack down the road.
April 13, 2026
Reply from Prezola
Hi Phil,
Thank you for your review. We’re very sorry to hear that you were disappointed with our platform.
We can see that you kindly contributed to the couple’s honeymoon fund and were charged a small 1.9% handling fee. This fee is not profit-making; it simply covers the cost of securely transferring your contribution to the couple’s personal bank account on the day they choose. We aim to be transparent about this, and the fee is clearly outlined during checkout and in our terms of service. The couple are also made aware that guests will absorb this fee when they set up their list.
Regarding your billing address, we understand your hesitation. This information is required for security purposes to ensure your payment is processed successfully and safely. Please be assured that we do not use your information for any other purpose.
We hope this helps clarify how our service works, and we appreciate you taking the time to share your feedback.
With best wishes,
Rhian
Customer Service Advisor
Reply from Prezola
Hi Sheila,
Thank you so much for the 5 stars! It’s great to know our platform feels simple and easy to navigate 🤩
With best wishes,
Rhian
Customer Service Advisor
Great one stop shop platform
Just what you need during any important life change. All gifting shebang handled under one sleek and user friendly platform. Commission (payable by those gifting) a bit steep, but overall really good and recommendable for sure.
August 18, 2025
Reply from Prezola
Hi Sylwia,
Thank you for your 4-star review! We’re so glad you found the platform a helpful one-stop shop, especially during important life moments.
We appreciate your feedback on our handling fee. This isn’t something we make money from, it simply covers the transaction costs of securely forwarding your gift to the happy couple on a date of their choosing, directly to their personal bank account.
Thank you again for your recommendation 😊
With best wishes,
Rhian
Customer Service Advisor
I was able to change my initial message…
I was able to change my initial message very easily. Thank you
April 12, 2026
Reply from Prezola
Hi Diana,
It’s great to hear that you found it simple to update your initial message. Thank you for your lovely feedback! We really appreciate you taking the time to let us know 💌✨
With best wishes,
Rhian
Customer Service Advisor
Gift options well laid out. Handling charge excessive
The various options for gifts is well laid out. The 'handling charge' is excessive for the amount gifted. There should be a max pounds sterling.
April 5, 2026
Reply from Prezola
Hi Kathleen,
Thank you for your feedback. We’re pleased to hear that you found the gift options clear and well laid out.
We’re sorry to hear your concerns regarding the handling charge. This fee is not something we profit from, it simply covers the cost of securely transferring your monetary gift to the couple’s personal bank account on a date of their choosing. This approach ensures that the couple themselves do not have to absorb any of these costs.
We do appreciate your suggestion regarding a capped fee, and we will be sure to share this with our team as we’re always looking at ways to improve our service.
Thank you again for taking the time to share your thoughts with us 😊
With best wishes,
Rhian
Customer Service Advisor
The service you do is amazing
The service you do is amazing. It’s easy to follow to anyone. I could recommend this to all friends.
April 11, 2026
Reply from Prezola
Hi Gigi,
Thank you so much for your lovely 5-star review! We’re so pleased to hear that you found everything easy to follow and use.
We’re especially grateful that you’d recommend us to your friends - that’s the highest compliment we could receive. Thank you for your kind support 😍🎁
With best wishes,
Rhian
Customer Service Advisor
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