Having recently purchased a new blazer for my Y7 starter the item appeared faulty. I contacted Price & Buckland who resolved my query very quickly. The customer service team are quick to respond and f... See more
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Review summary
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I placed my order for school uniform with Price and Buckland, unfortunately one item was not the item I ordered so I emailed them to let them know and ask how I go about getting it replaced. They ans... See more
Company replied
I contacted the team regarding sizing of school cardigans and I received a very quick and helpful response. Laura was quick to answer my queries and very helpful. It's disappointing that the cardig... See more
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Needed a size jumper that hadn’t been approved by the school - Price and Buckland went above and beyond to get the size required from using other uniform and amending it according. Thank you so much!... See more
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Company details
- Uniform Store
- also in
- Clothes and Fabric Manufacturer
- Clothing Supplier
- School Supply Store
- Sportwear Manufacturer
Written by the company
Price & Buckland is a trusted, family-run UK School Uniform Supplier & Schoolwear Partner. As a family run business, we have been providing high quality schoolwear since 1959. With over 66 years experience supplying the very best school uniforms, you can feel confident when choosing Price & Buckland. As a premium school uniform and sportswear manufacturer, our garments are both affordable and reliable. We are proud to supply schools with a superior school uniform that promotes their unique ethos and identity. We are one of the only schoolwear suppliers that actually manufacture the majority of what we sell. This enables us to use superior fabrics and production techniques whilst offering best value school uniform to parents. Having our own factory also enables us to create truly bespoke uniforms and sportswear with low minimum order requirements supported by a reliable service. Since 2020 we have been using sustainable fabrics for many garments which use recycled ocean bound plastic bottles. Every eco garment we make helps retailers, schools, parents, and their children make a positive difference to the environment. Furthermore, we use top quality fabrics and design our garments with durability in mind. This allows the garments to be passed on rather than thrown away. In addition, all our fabrics are thoroughly tested by Bureau Veritas, a world leader in testing, inspection, and certification, to ensure our garments stand up to the rigours of school life.
Contact info
Benneworth Close, NG15 6EL, Nottingham, United Kingdom
- 0115 9640827
- sales@price-buckland.co.uk
- www.price-buckland.co.uk
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great customer service
Great customer service - after becoming concerned that my order would not arrive in time the team responded to my emails swiftly and although they dont offer a next day delivery service they did make sure my order was despatched that day. Would be 5-star if they had a delivery upgrade option.
October 26, 2026
Unprompted review
Reply from Price & Buckland
Many thanks for your feedback which we will certainly take on board. Following our summer review, offering several delivery options is something my management team are actually looking into......so watch this space. Thank you so much for taking the time to get in touch.
Kind regards,
Anthony Buckland
Customer Service Experience - A*
Having recently purchased a new blazer for my Y7 starter the item appeared faulty. I contacted Price & Buckland who resolved my query very quickly. The customer service team are quick to respond and friendly too. Thanks P & B keep up the good work!
October 15, 2026
Unprompted review
Reply from Price & Buckland
I am so pleased we were able to resolve the issue quickly and to your satisfaction and thank you for taking the time to write such a positive review. Your feedback is really important to us and I will certainly thank Dianne who handled your query for her excellent work.
Many thanks,
Anthony Buckland
An excellent service and fast delivery…
An excellent service and fast delivery received from this company.
October 3, 2026
Unprompted review
Reply from Price & Buckland
Thank you so much for sending in your review and many thanks for the 5 stars. I am so pleased you approve of our great quality and speedy service.
Many thanks,
Anthony Buckland
Good quality school clothes
Good quality school clothes, and great communication.
September 3, 2026
Unprompted review
Reply from Price & Buckland
Lucy,
Thank you so much for your positive feedback and I am so pleased to hear you appreciate the high quality of our uniform and the communication you received.
Many thanks,
Anthony Buckland
Fast, efficient delivery with easy communication
Easy-to-navigate website with fast and efficient delivery. I had a question that was answered promptly, and although exchanges are not offered, returning a jumper that was too large was simple and hassle-free. The refund was processed within a few days, and the replacement jumper in a smaller size arrived just as quickly. Overall, an excellent customer experience from start to finish.
September 14, 2026
Unprompted review
Reply from Price & Buckland
Martene,
Thank you so much for taking the time to give us your feedback on the service you've received and I am very pleased to read how happy you were with the customer service you experienced. Your detailed review is really appreciated and I will pass it on to my team.
Kind regards,
Anthony Buckland
Reply from Price & Buckland
Olu,
It's great to hear you're so pleased with our service and delighted with your 'excellent' review.
Many thanks,
Anthony Buckland
Long delivery times, expensive, poor communication.
Long delivery times, expensive, poor communication, no response to emails.
Update: we waited over a month from placing the order to delivery.
We tried multiple times to contact you and got no response.
October 1, 2026
Unprompted review
Reply from Price & Buckland
Danny,
Unfortunately delivery times are extended at this time of year and we do try to advertise the fact as best we can. We display a note on the front page when ordering and re-iterate the lengthened lead time on our order confirmations, so I am sorry if these were missed and we will look to improve where we can both on the speed of delivery as well as our communication. I know that our response to emails did extend beyond our target of 24 hours and clearly our aim is to improve in the future.
Many thanks for getting in touch.
Kind regards,
Anthony Buckland
Everything was ordered in full and in…
Everything was ordered in full and in time
September 30, 2026
Unprompted review
Reply from Price & Buckland
Tatiana,
Many thanks for your 5* review. It's really appreciated and thanks for taking the time to get in touch.
Kind regards,
Anthony Buckland
Good quality products
Good quality products, well organised and reliable business. I had one small issue with a faulty clip tie which was resolved within 24 hours. I was able to speak to a customer services rep on the phone to discuss the issue and received a very prompt and polite follow-up by email. Would definately recommend!
September 28, 2026
Unprompted review
Reply from Price & Buckland
Ross,
Thank you so much for taking the time to write such a positive review. Your feedback is really important to us and it's great to hear you were impressed with our service.
Many thanks,
Anthony Buckland
We unfortunately received an item of…
We unfortunately received an item of school wear delivered that was not as advertised. After contacting customer services, a prompt and efficient response was received from Megan Smith. Problem resolved, no questions asked and received the expected item. We now have a happy GCSE PE student ☺️
September 26, 2026
Unprompted review
Reply from Price & Buckland
Claire,
I am sorry you received the incorrect garment but very pleased to hear we resolved the issue promptly and without any fuss. Thank you for taking the time to share your experience.
Many thanks,
Anthony Buckland
Uniforms take absolutely forever to…
Uniforms take absolutely forever to even be shipped. Customer service are rude and unhelpful. I wish we could still visit a uniform shop. Online stores cannot keep up with volume and demand.
September 8, 2026
Unprompted review
Reply from Price & Buckland
I am sorry you are disappointed with our service. We do encourage parents and carers to order early because, as has happened this year, if the majority of orders come in towards the end of August, delivery times are extended. We are working as quickly as we can to catch up and will be looking at ways to improve the service in the future. Current delivery times are up to 10 working days, as displayed on the home page, however the vast majority are going out sooner.
Kind regards,
Anthony Buckland
Reply from Price & Buckland
Najat,
Can I suggest you give us a call on 0115 9640827 and we can look at manufacturing one for you. We may well have a plain larger blazer in stock that we can add the embroidery to.
Kind regards,
Anthony Buckland
Totally disgusted with the service and…
Totally disgusted with the service and prices, ordered a tie over a week ago and not even posted yet but charged £4.50 for delivery.
September 4, 2026
Unprompted review
Reply from Price & Buckland
Phil,
I am really sorry for your disappointment and I can understand your frustration at having to pay a delivery charge when ordering just a tie. The £4.50 charge is actually well below most of our competitors but I still get how annoying it is. We process all the orders in date order and over these few weeks, delivery times are extended, as stated on the website.
Kind regards,
Anthony Buckland
Really happy with my experience with…
Really happy with my experience with Price & Buckland. The ordering process was easy, the uniform arrived quickly, and the quality was great. The service was efficient and reliable and I would definitely recommend them.
September 2, 2026
Unprompted review
Reply from Price & Buckland
Mahila,
Your recommendation is really appreciated and I am so pleased you're satisfied with our service and quality. Your comments will be very reassuring to parents and carers who are new to ordering from us.
Many thanks,
Anthony Buckland
Very happy with the quality and…
Very happy with the quality and customer service when I've had to reach out has been quick and resolved any questions. The uniform lasts really well as well despite my child's best efforts!
September 5, 2026
Unprompted review
Reply from Price & Buckland
Emma,
I am delighted to hear you're happy with the quality and durability of our garments. Children do tend to test them to the max! Many thanks for taking the time to send in your feedback.
Kind regards,
Anthony Buckland
Lower quality than our previous school outfitters
Our kids' school made the switch to Price and Buckland about a year ago and I'm not impressed.
The logo cardigans and sweatshirts, for example, which are an obligatory element of the school uniform, have become worn out and tatty very quickly despite careful care. The older ones from the previous outfitters still look better than the Price and Buckland ones!
September 2, 2026
Unprompted review
Reply from Price & Buckland
Sarah,
I am very sorry to hear of your disappointment regarding the quality of our sweatshirts which we manufacture ourselves in our own factory. We carry out thorough fabric testing to ensure they stand up to the rigours of school life so I am surprised they are wearing out quickly. I will pass your comments on to my buying department. Thank you for getting in touch....you're feedback is important to us.
Kind regards,
Anthony Buckland
Very helpful staff
September 1, 2026
Unprompted review
Reply from Price & Buckland
Emma,
Thank you so much for your feedback. My customer services team will be delighted to have been mentioned.
Many thanks,
Anthony Buckland
I bought uniform for my daughter first…
I bought uniform for my daughter first time. Their customer service is amazing. Delivery was on time and nicely packaged.
July 23, 2026
Unprompted review
Reply from Price & Buckland
Aisha,
I am so pleased to hear you were impressed with our quality and service and many thanks for taking the time to send us a great review. Your feedback will really reassure other parents and carers who are new to using Price & Buckland.
Kind regards,
Anthony Buckland
I would just like to say a big thank…
I would just like to say a big thank you Megan 🥰, she was amazing, as I am dyslexic and have learning difficulties, I contacted this company by phone. Megan was so helpful, she helped me every step by step. she was amazing absolute credit to your team, thank you so much x
August 28, 2026
Unprompted review
Reply from Price & Buckland
Jamie,
Thank you so much for your fabulous feedback which I have passed on to Megan.....and thanked her very much for her great work. As you can imagine, it's incredibly busy at this time of year so your kind words will really spur her on!
Many thanks,
Anthony Buckland
Delivery in 3 working days when website quoting up to 15
My sons start date at his new school was only confirmed last week and their website was quoting 10 working days to process the order and another 5 working days for delivery meaning he was going to be the new kid in his new school without a uniform. I called them in a panic and was told there was nothing they could do and no express service, to say I was disappointed was an understatement as I have always been able to source uniform from a local shop but P&B are a warehouse in Nottingham so no way of trying before you buy or collecting the order. I ordered on Friday 21st August and the uniform is being delivered today (26th)! Thank you for sending this so quickly! I've had to order some items in 2 sizes as not sure what size my son will be, he's just lost 21kg and although we have measured him, sizes vary between shops but I am hoping their returns process is as easy as their ordering service. Once again thank you!
August 26, 2026
Unprompted review
Reply from Price & Buckland
Donna-Louise,
I am so pleased we were able to deliver your order so quickly. We tend to quote a slightly longer delivery time so as not to give false hope but actually the vast majority of orders are being despatched within 3 days. Our Returns Service is super easy and, of course, free of charge, but if you have any difficulty just give us a call. Many thanks for the 5 stars.....really appreciated.
Kind regards,
Anthony Buckland
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