Amazing customer service from Mark and nothing was too much trouble. First class watch purchased for a special occasion and could not be happier! Excellent condition, box, papers, free cleaning k... See more
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Company details
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The First Dedicated Luxury Watch Boutique on the Island of Ireland.
Contact info
25 Talbot St, 4th Floor (Pride & Pinion), BT1 2LD, Belfast, United Kingdom
- +442890628888
- Enquiries@prideandpinion.com
- prideandpinion.com
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This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Great friendly staff
Great friendly staff, really know their stuff and are passionate about it! 5***** all the way.
God Tier experience at Pride n Pinion.
Wonderful experience shopping at PnP. Exceeded my expectations. Very relaxed professional approach that put me at ease making such a large (for me) purchase. I even got a little God Tier swag and a cappuccino out of it; it’s the small things that count.
Very happy first time customer.
I purchased a low cost Casio watch, the customer service from enquiry to delivery was fantastic. Highly recommended.
Big thanks to Ciaran and the team
Big thanks to Ciaran and the team, Very knowledgeable and helpful, that’s why I keep coming back
Great experience
I made my first purchase with pride and pinion last week and from start to finish the gentleman I dealt with, Chris was amazing. He sent over extra pictures and videos of the watch when asked and nothing seemed to be too much trouble. Shipping and overall customer experience was amazing. I look forward to my next purchase with these guys in the near future.
great team
great team. We conducted a successful transaction through fair negotiation and great trust. Chris, thanks for your help and understanding, I'm glad I had the opportunity to meet you. Regards Eric
Many thanks to Graham Snoddy for…
Many thanks to Graham Snoddy for sourcing the watch I wanted (AP Code in green) and getting it in time for my 50th birthday! As well as all his kind attention, it was very much appreciated! Hopefully it will not be too long before I am in with you again!!
Great customer service!
Absolutely wonderful experience here, took their time explaining each watch I tried on and were respectful of my budget. Will absolutely be coming back in the future to buy again.
Massive thank you from Gambulls Casino
Gambulls Casino recently had the pleasure of working with Pride and Pinion, and I must say, their service exceeded all expectations from start to finish. From the moment I reached out, they were attentive, knowledgeable, and went above and beyond to ensure I found exactly what I was looking for.
Massive shoutout to Chris, who truly made the experience unforgettable. His expertise and passion for watches were evident, and he took the time to guide me through the entire process with patience and care. Every question I had was answered in detail, and I never felt rushed or pressured at any point.
The quality of the product, combined with the top-notch customer service, made this a seamless and enjoyable experience. I couldn’t recommend Pride and Pinion enough—especially if you’re lucky enough to work with Chris!
Thank you again for everything! And our customer who won the Rolex was over the moon!!!
Thank you for a lovely piece
Thank you for a lovely piece.
Mark Skinner is a legend and the man to go to for your next watch.
Online order
Big thanks to Mark who helped me with al the steps to complete my order. Top Service! Very happy with my new timepiece!
Well worth the wait
Well worth the wait, great company. Lovely buying atmosphere, friendly staff and incredible selection of watches.
All well looked after and as advertised.
Thank you for adding to my timepiece collection
Top class service received
Top class service received from the team and in particular Graham. Not being based near the Pride & Pinion location communication was done via WhatsApp. Initial queries were reviewed quickly and a personal video was carried out swiftly to provide the detail needed to allow me to make a clear and informed decision on the purchase of a watch. In addition I was after a watch travel role, same level of detail was provided, nothing was too much to ask. Communication was great back and forth which made me feel like a valued customer. Watch and travel role were received a few days later... just perfect!
Would certainly purchase again from Pride & Pinion. I would suggest anyone considering one of the watches or accessories to not just click the buy it now button but reach out to the team who will make the whole process feel much better.
Great overall experience at Pride and…
Great overall experience at Pride and Piñon. Graham was first class from start to finish sorting an amazing deal on a luxury watch. Nothing was too much for Graham from start to finish. Couldn’t recommend P&P and Graham enough 10/10.
Graham for knighthood
Graham was brilliant, 1st class service, only thing that let him down was that he didn't offer me a beef butty! but if this man isn't awarded an MBE for 1st class services given in the time piece selling industry, then i don't know what this world is coming too, Graham gets my vote !! :)
5 stars
Luke was very helpful and kept me updated through the whole thing. Watch was in excellent condition.
Great experience buying my watch from…
Great experience buying my watch from these guys, would highly recommend
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