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Rated 5 out of 5 stars

The buying process was very efficient and the ordering quick and easy to do. The payment was a fast process and no fuss. The E-mail received was very explanatory about the order etcetera. I th... See more

Rated 5 out of 5 stars

I can feel different after 1 month of using. My Back is less painful and skin feels more soft. I give birth in May soo did need something to help me with recovering. I see difference before nad after... See more

Rated 5 out of 5 stars

I always had a problem with dry and cracked lips, knees pain (from working out) and also, acne. I have noticed an improvement in my dry lips and knees pain after a whole month when I started taking... See more

Company replied

Rated 4 out of 5 stars

Recommend. Although I bought it on sale, I still think the price is too high. They spend too much on promotions, advertising, and marketing, plus giving products away for free to influencers. This ul... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Written by the company

Primabiotic is a European brand of supplements inspired by nature. It dedicates its products to conscious consumers who care about good ingredients and great results! Collagen Primabiotic has won the hearts of customers in Poland, Germany or France. Now it is also available in the United Kingdom! You will love it for its delicious taste, amazing results and ease of supplementation. At Primabiotic, we believe that a holistic approach, consisting of internal supplementation, skin care and a healthy lifestyle is the key to success and allows you to reinvent yourself. Primabiotic: 1 million satisfied customers. 6 years on the market. Collagen no 1 in Europe!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

124 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Warning label needed…

I was gifted some collegen by Primabiotic & took it for 7 days. During that time I started experiencing mild gastro symptoms & by day 7 I was in agony with cramps, lost my appetite & had diarrhea. I have ulcerative colitis (inflammatory bowel disease) & have had to take further medication to stop the symptoms caused by the collegen. It took 5 days beyond stopping the collegen for my symptoms to ease. I ask that there should be a warning on this product for those with gastrointestinal issues NOT to take this product. It made me unwell & started to flare my disease after being in remission for a year.

May 31, 2025
Unprompted review
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Rated 1 out of 5 stars

Overpriced in UK

I’ve been a loyal customer of this brand in Poland and was genuinely happy to see their products available in the UK. However, I was really disappointed to find that the prices here — even with discounts — are nearly double. I understand paying a bit more due to taxes or distribution costs, but this price difference feels excessive and unjustified.

For example, the collagen sold in the UK is far more expensive than both the same product in Poland and similar alternatives on the market here. It’s frustrating and honestly feels like the brand is taking advantage of UK customers.

This has made me lose some trust in a company I used to really like. Great products, but the pricing strategy in the UK is incredibly off-putting.

May 11, 2025
Unprompted review
Rated 1 out of 5 stars

Not satisfied with the long processing time

I placed an order on February 23rd, spending a significant amount of money, but my order was not shipped until over a week later, on March 3rd. After contacting customer service, I found out that their system had not registered my payment, even though it had been successfully processed. This delay was frustrating and unacceptable. I expected a much smoother experience.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very good service and quick delivery to…

Very good service and quick delivery to UK. I hope the product will work as it says ( only using for few days)

November 13, 2024
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Reply from Primabiotic

Thank you for your feedback! We're glad you’re happy with our service and delivery. We hope you will enjoy the product to the fullest!:)

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Rated 5 out of 5 stars

Highly recommend

Ive noticed a difference in my skin condition, joints and less colds. Plus they give you promotions which is lovely to receive

November 1, 2024
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Reply from Primabiotic

Thank you for the review! We're thrilled you've seen improvements in your skin, joints, and health. Glad you enjoy the promotions too—they're our way of saying thanks! 😊

Rated 5 out of 5 stars

10/10

Good product
Fast delivery definitely recommend

October 31, 2024
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Reply from Primabiotic

Thank you for positive opinion! We are glad you enjoyed our service and product!

Rated 5 out of 5 stars

Good value

Good value , good taste

November 5, 2024
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Reply from Primabiotic

Thank you for the review. We appreciate it!:)

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Rated 5 out of 5 stars

Delicious

Received my Primabiotic quickly. I must say it's delicious and I know need to be consistent to achieve best results.

October 29, 2024
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Reply from Primabiotic

Thank you for your kind words! We're thrilled you’re enjoying Primabiotic. Consistency is key, and we’re confident you’ll love the results!:)

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Rated 5 out of 5 stars

Highly recommended for anyone

Highly recommended for anyone.
Fast shipping.
The products are high quality.
I using their products more than 6 months. Now I am using sport edition.

September 19, 2024
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Reply from Primabiotic

Thank you for your great feedback! We’re glad you’re enjoying our products and the fast shipping. It's awesome to hear you're now using the sport edition! We appreciate your support!

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, for now it taste very good, we will see in couple weeks how it's work

August 7, 2024
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Reply from Primabiotic

Hello! Thank you for your positive opinion, we can't for the first results!

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