Primalfurnishings Reviews 

289
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Your company made delivery way easier than most. I had personal calls from their team regarding any delivery instructions and generally being helpfull and reassuring. Not to mention how I absolutely... See more

Rated 5 out of 5 stars

Beautiful big corner sofa i love it so much!! Fantastic customer service from Sam, an amazing guy, helped me so much, especially with my circumstances was so understanding. Fast delivery, delivery gu... See more

Company replied

Rated 5 out of 5 stars

Delivered within original time slot that we were given but regularly advised, via phone calls, the eta. When it arrived the 2 men brought the sofa in and built it. Very efficient and polite. Will de... See more

Rated 5 out of 5 stars

I bought a u shaped sofa, I absolutely love it. The sofa was bigger than the size advised on the website and I was struggling to fit it in my living room, I messaged primal furnishings and someone cal... See more

Company details

  1. Sofa Store

Written by the company

Furniture collection to the residential, office and hospitality sectors. From ordering to delivery, your project will always be in the hands of our dedicated trade team, offering you the best customer service


Contact info

4.8

Excellent

TrustScore 5 out of 5

289 reviews

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4.8

All reviews

(289)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Your company made delivery way easier…

Your company made delivery way easier than most. I had personal calls from their team regarding any delivery instructions and generally being helpfull and reassuring. Not to mention how I absolutely love my sofa.. now my friends want one.

October 23, 2026
Rated 5 out of 5 stars

Took a day extra for delivery but that…

Took a day extra for delivery but that was no fault of there's van broke down sofas are fantastic kept me up dated all the time only this i was told free delivery but because I live on second floor was charged 20 pound ( is a lift and it was on a trolly )could understand if they had to carry it up stairs ) apart from tham there ok

October 23, 2026
Rated 5 out of 5 stars

Really lovely shop with beautiful sofas…

Really lovely shop with beautiful sofas and great quality. The designs are stylish and the prices are reasonable. The staff are very friendly and helpful, and there are lots of lovely choices. I’m really happy with my experience and would definitely recommend this shop!

July 9, 2026
Unprompted review
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Rated 5 out of 5 stars

I'm more than satisfied

I'm more than satisfied, good quality, very firm and comfortable, though there are a bit heavy.The delivery team came on time as communicated and they did put the sofas on the right place as instructed.

May 15, 2026
Rated 5 out of 5 stars

Beautiful big corner sofa - The Sloane

Beautiful big corner sofa i love it so much!! Fantastic customer service from Sam, an amazing guy, helped me so much, especially with my circumstances was so understanding. Fast delivery, delivery guys were great and put it all together for me. Would highly recommend this company for sofas, amazing quality for an amazing price! Ill be back soon for something else.
Thanks Sam and all staff at Primal Furnishings 🩷

April 16, 2026
Unprompted review
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Reply from Primalfurnishings

Thank you so much for your kind words! We’re so pleased you love your sofa. We really appreciate your recommendation and look forward to seeing you again soon.

Thank you

Rated 5 out of 5 stars

Love the sofa

Love the sofa
delivery was fast
delivery drivers were great

all in all a fab experience

April 13, 2026
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Reply from Primalfurnishings

We’re so pleased to hear you love your sofa and had a great delivery experience! It means a lot to us that everything went smoothly from start to finish.
Thank you

Rated 5 out of 5 stars

Love my sofa best purchase in a long…

Love my sofa best purchase in a long time … only thing is once you sit down you don’t want to get back up … ha

April 8, 2026
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Reply from Primalfurnishings

Thanks so much for taking the time to leave a review. We really appreciate it. Delighted to hear you’re loving the sofa .
Thank you

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Rated 5 out of 5 stars

An amazing local furniture company

An amazing local furniture company. Customer service is great and they can deliver within a good time frame. I ordered my sofa on Sunday 22nd March and it was delivered on Wed 25th March. We were updated with a delivery time slot and even for a call when they were on their way. This is my second order … they don’t disappoint

March 25, 2026
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Reply from Primalfurnishings

Thanks so much for your continued support. it really means a lot to us! We’re glad everything went smoothly again and appreciate you choosing us.

Thank you

Rated 5 out of 5 stars

Delivered well within the 7-10 days

Delivered well within the 7-10 days. Amazing quality sofa, am very pleased with it.
Thank you Primal furnishings.

March 25, 2026
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Reply from Primalfurnishings

Thanks so much for your kind review! We’re really pleased you’re happy with the sofa and the quick delivery. Enjoy your new sofa!

Thank you

Rated 5 out of 5 stars

Second order with primal furnishings

Second order with primal furnishings. The communication and customer service is fantastic. Incredible pricing and quality. The team are super friendly and helpful, they even altered my sofa slightly to ensure it would get through my doorway! Great order process and fast delivery. Highly recommend!

January 21, 2026
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Rated 5 out of 5 stars

100# worth it

So pleased with sofa, very luxurious feel and so comfortable. Can’t believe the price so so cheap for what you received. Best super same day delivery, lovely delivery guys so helpful and friendly. 100% buy from again. 5 star *****

January 14, 2026
Rated 5 out of 5 stars

Good company

Good company and I was happy with the sofa quality. I hadn’t fully considered the storage opening space and my living room was too small. The return was handled smoothly and without any hassle.

December 20, 2025

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