primaryjane.com Reviews 

63
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, rich and smooth flavors, and consistently helpful customer service team that makes every single online transaction completely seamless and pleasant. Consumers also enthusiastically highlight the remarkably fast shipping methods and secure packaging options that ensure all orders arrive safely, intact, and right on time. However, some people mentioned occasional device hiccups, noting that devices can sometimes stop working properly or cause minor issues during use. A few reviewers additionally pointed out minor ordering inconveniences, such as occasional stock delays, discount code troubles, or particularly difficult packaging seals.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting top notch quality, taste, and... See more

Quality

Consumers find quality to be exceptional, with reviewers consistently praising the clean products, great... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising helpful support agents who... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders arrived quickly and safely... See more

User experience

Clients share positive opinions on user experience, noting that the website is user friendly and easy to use.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received an email after purchase with a personal message of gratitude which added a great touch. Purchased a disposable CBD pen and was not disappointed by the quality of the disposable as well... See more

Rated 5 out of 5 stars

High quality product. I have zero complaints. Owners even reached out to thank me for coming back. Highly recommend for people who enjoy vaping without toxic chemicals. Five star

Company replied

Rated 5 out of 5 stars

New to CBD vaping. I purchased three different strains. I have a favorite and and the others are just fine. I need more time to experience the product and I may update this review. For now, so far so... See more

Rated 5 out of 5 stars

All three arrived quickly and safely. Undated. Packaging was very unique and lovely. I toot on these throughout the day and really enjoy them. I can’t say enough good things about Primary Jane from st... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.6

All reviews

(63)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

The vapes sold by PrimaryJane really…

The vapes sold by PrimaryJane really last a long time. I'm appreciative to have been fortunate enough to have found these guys. Their products have not only very greatly cut down on my need for flower consumption, but I do feel like like Im getting more of what I'd like to be receiving vs the opposite

Primary Jane for the win every since my first 2g device purchased. Since then, I've probably gotten 5 more 2 grammars and a few more split stained 4 grammars.
They've really gotten something good here!!
Would highly recommend for anyone looking for a nice clean product to vape/medicated with 🤜🤛

October 21, 2026
Rated 5 out of 5 stars

Unmatched product/customer service

I've tried a bunch of other CBD vapes, this is not only the best by far, but it's fairly-priced. Unmatched customer service too.
Primary Jane has changed my life for the better.

October 2, 2026
Rated 5 out of 5 stars

This company is more than 5-stars

This company is more than 5-stars. Amazing product that I wish was a part of our medical program. Its the perfect balance I need in my life. Top notch quality, taste and effects. Customer service is a top priority for Primary Jane and it shows. Thank you so much for all you do!

October 10, 2026
Rated 5 out of 5 stars

I've been shopping with Primary Jane…

I've been shopping with Primary Jane for several years now. I originally learned about Primary Jane from Shabazz. I have never ever had a product that was not stellar. Everything they put out is without question fabulous. I will be shopping with them for years to come

September 25, 2026
Rated 5 out of 5 stars

Great shipping and packaging

Shipping was great and packaged very well. This is the first time I have seen a child-lock on a CBD product as well and I think that's something that should be more mainstream, it makes it safer for pets as well.

September 19, 2026

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