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Mariana was great when we met her to hire a car from Flores airport. The car we were provided with was like brand new. She was very pleasant and helpful and even went out of her way to help us when our outgoing flight was cancelled. As it was late, she assisted us with accommodation, taxis and even finding a fantastic place to eat. Thank you again.
I arrived at Madeira no one was there. I call them they said 15 m and asked for my WhatsApp because they can't call international, what kind of rent-a-car can't make international call??
I arrived at their "office" was a parking lot open, was raining and extremely dark, we got all wet while checking the car.
To do the Contract we did on the car trunk, fully unprofessional. The staff apologize for the situation, but it's so bad.
They deliver you cars with allot of damages, tires in bad conditions and apparently they can't change.
They told us that the main agency in Açores knows about this and they still work In this condition.
Staff was nice but no conditions to Rent-a-car.
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