Primecosmetics Reviews 12

TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Avoid .

After 3 weeks still not received items
Customer service is appalling. Don't reply . Had to try and get a refund from my bank

November 1, 2025
Unprompted review
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Rated 3 out of 5 stars

The mascara advertisement is less than…

The mascara advertisement is less than true. I purchased the Primelash because of the advertisement. After using it I REALIZED the lashes shown must be either false, or someone with usually long lashes to start with.
It certainly doesn't lengthen the eyelashes as portrayed in the add.
And IT CERTAINLY ISN'T WORTH $28.00. DON'T waste your $$

November 12, 2025
Unprompted review
Rated 2 out of 5 stars

Ordinary quality

The reviews on their site cant be all genuine - all 5 star I bought the mascara - very underwhelming . No better than any chemist mascara at a fraction of the price.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

WARNING !!

WARNING !!! You don't order anything! He is a fraud. Send the money, they will not send you the goods/package. Fraudsters!!!

May 17, 2023
Unprompted review
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Rated 4 out of 5 stars

Primelash mascara…

I ordered Primelash mascara paid my £21.60 plus £5 delivery which I thought was very high as it was a tiny little mascara and I'm sure cost considerably less to post. HOWEVER it arrived in very good time and the mascara is brilliant, looks great on and don't have to rub hard to get off which is good for not breaking lashes. Absolutely no complaints about the product or the time it took to arrive in fact would definitely recommend the Primelash mascara.

July 21, 2022
Unprompted review
Rated 1 out of 5 stars

Do not buy from these people

Do not buy from these people!
They are scammers !
Bought from them and they didn’t even sent my items !
Actually they contacted me asking for more money …
These type of websites shouldn’t be allowed !!!!
Thieves !!!!!!

April 14, 2022
Unprompted review
Rated 1 out of 5 stars

Big scam

Big scam, paid over 650 usd and they tried to tell me that I need to send more money for insurance of the package. Do not buy!

May 3, 2021
Unprompted review
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