Prime Seven Media Reviews 116

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and genuine care, making interactions pleasant and supportive. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized approach and dedication to making dreams a reality. Reviewers are particularly impressed with the helpfulness and guidance received throughout the process, often noting the team's ability to explain things well and address concerns. However, some customers also noted significant issues with contact, reporting unwanted and persistent calls and emails even after requesting to be removed from mailing lists. A few other people also felt that they did not receive what was agreed upon, despite investing financially.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, kindness, and... See more

Product

Users describe positive interactions with the product, expressing gratitude for the quality of production and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the responsive and... See more

Service

People report positive experiences with service, often highlighting the team's professionalism, kindness, and... See more

Customer communications

Reviewers highlight ambiguous aspects of contact, with some customers praising responsive and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you, Prime Seven Media, for arranging my TV/Video Interview with Logan Crawford, introducing my Novel, Land of Opportunity, Book One and Two. And a big shout out to Logan Crawford for putting m... See more

Rated 5 out of 5 stars

Often, sadly, unclear, with speech difficulties Gillian has a lot to say, what we hear then feel-see is her frustration. A screen adaptation would eliminate these problems, revealing a feisty-comic... See more

Rated 5 out of 5 stars

I know there are some negative reviews out there, but I wanted to share my own experience. Working with, and continuing to work with, Prime Seven Media and Luke Parker has been truly wonderful. The p... See more

Rated 5 out of 5 stars

Having had a bad experience with a US publisher I was cautious when Prime Seven Media approached me. I soon realised how dedicated they are, and after many family like conversations, I signed a contra... See more


Company details

  1. Book Publisher

Written by the company

Book Publishing and Marketing Services


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is my personal experience.

This is my personal experience.

I had to send multiple emails before they responded that they will transfer the king's ransom of $20/- to my account. I have not got any report of the sales of the current quarter. They are blaming a glitch in the system and or no sales from the distributor Ingram. This is such a tall lie, to say that Ingram Sparks the biggest book retailer has a glitch in the system. I quote from the email I received from Prime Seven 'For the 2nd quarter royalty report, we haven’t received reports from our distributor. Sometimes there are glitch in their system or they haven’t got any sale from the resellers.' This is after I paid Prime Seven hundreds of dollars for the book returnability program. So far I have spent thousands of dollars, for promotions by Prime Seven Media, and I have not got hardly any sales at all. All this time their sales person has been harassing me with unsolicited phone calls, with multiple programs of promotion and promising me great returns. After they have taken your money, they do not do anything to promote the book, do not reply to the emails promptly.

I have emailed Prime Seven Media, that I wanted to end the contract with them. I have not received any reply to that.

July 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Fantastic!

PrimeSevenMedia have done a fantastic job of promoting my book.
Jimmy Miller, (and Rod Lee) have been very helpful and friendly throughout.
The Logan Crawford TV interview went smoothly and Logan is a great host, very supportive and enthusiastic.
Also, the press release is very extensive.
Thank you everyone!

June 26, 2024
Unprompted review
Prime Seven Media logo

Reply from Prime Seven Media

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with how your book has been promoted. Jimmy Miller, Rod Lee, and the whole team are so glad to have been able to assist you. We’re also glad the interview with Logan Crawford went smoothly and that you had a positive experience. We truly appreciate your feedback and look forward to continuing our work together. Thanks again!

Rated 2 out of 5 stars

This is my personal experience

This is my personal experience.

First it was an online interview with Mr Logan Crawford. The company person Mr Josh Williams promised that he will check everything before the interview. That never happened. The audio was atrocious. I had to leave a bad review before it was corrected by using the audio that I recorded.

Then it was a book trailer. The quality was abysmal and after repeatedly asking them, they did not do anything.

Then the book was relaunched by Prime Seven through Ingram Sparks. I was promised that I will be sent the original report from Ingram every quarter. A few days ago, I received a report from Prime Seven with there logo, saying 6 books were sold and after all cuts they have $20/- for me.

April 24, 2024
Unprompted review
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Rated 3 out of 5 stars

PrimeSevenMedia has done everything…

PrimeSevenMedia has done everything they said they would and have been able to accomplish it across hemispheres and timeliness. Well done.
What I would appreciate more is confirmations of receipt once I have digitally dispatched material, manuscripts, etc. It would ease the anxiety I develop as a digital illiterate.

December 30, 2023
Unprompted review
Rated 5 out of 5 stars

Right on target

Right on target, Logan & I are from the same neighborhood & hit if off. His comments/questions were right on for my book, my other books and my career as an entertainment psychotherapist.

January 16, 2024
Unprompted review
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Rated 5 out of 5 stars

The people at Prime 7 media have been…

The people at Prime 7 media have been doing exactly what they said they would from the start. They would give me a gentle nudge when I needed it to finish an edit and they encouraged my writing throughout the whole process. I can write a novel, but I am not good at marketing. They have got a TV interview for me and a press release that will hopefully get people to buy my book and enjoy it. This has been an amazing process!

January 31, 2024
Unprompted review
Rated 3 out of 5 stars

Interesting Experience

Phone communication good but staff needs to speak better English. They spent time trying to find the right words or sounded like they were reading a script.

Interview with Logan was very professional & we touched on varied topics related to the book.

The only downside is that the personnel continuously tried to "sell" me services that an ignorant neophyte might buy into. No one seemed to understand that the book had been originally published in 1983 by a known publisher, that an "expanded" version of the book was published in 2011 by the same publisher, and that its "republication" in 2023 was done by another known martial arts publisher. Staff [except for Logan] continuously worked on the assumption that I "needed a publisher for the first book I had just written", which was far from the truth. Being an experienced author with a total of 9 books published starting in 1983, I think the support staff did not act in Logan's, PrimeSeven Media's or my best interest.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

What a great interview with Logan Crawford, from Spot Light Network'

What a great interview with Logan Crawford, from 'Spot Light Network'
He is really good at what he does, very professional indeed!
I was interviewed for my first book,'Deja-Vu, God Loves You, Not Impossible'.
Although i felt awkward at the beginning, it was just like talking to a friend.
The team at 'Prime Seven Media' prepared me beforehand, with thorough communication before going live with Logan.
I'd like to take this opportunity to thank the whole team and Rod Lee for his understanding, perseverance and kindness during this incredible journey!

January 16, 2024
Unprompted review
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Rated 4 out of 5 stars

Jordan Li my agent has been very…

Jordan Li my agent has been very thoughtful and caring. I believe he went above and beyond the normal duties of an agent. Ensuring that I am well. Finding creative means to bring my work to life and conveying my ideas and concepts to the team. Thank you all.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Interview with Logan Crawford

What a great opportunity to have an interview with Logan Crawford. The people at Prime Seven Media worked with me with practice interviews for weeks before to make sure the setting at home and lighting was good ( zoom meeting ) and to get me comfortable with the process. The program was aired on Roku TV and carried on YouTube. Included in this package was a news release email advertising. This was a reasonably priced marketing package for authors. For all of this I thank them

October 17, 2023
Unprompted review
Prime Seven Media logo

Reply from Prime Seven Media

Thank you so much for sharing your experience! We’re so glad to hear that you had a great opportunity with Logan Crawford and that the prep work helped you feel comfortable with the process. It’s fantastic that the interview aired on Roku TV and YouTube, and we're thrilled the news release added value to your marketing. We’re glad you found the package reasonably priced, and we truly appreciate your trust in us. Thanks again, and we look forward to supporting you with future projects!

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Rated 5 out of 5 stars

"Godly series

"Godly series: Quest for Vengeance
Written by Charles Disvon Rayford

Primeseven caught me at the right time. I've published 5 books, wrote a total of 6, and was waiting for some kind of really good marketing to come my way. You can't ask for better than a TV interview with Logan Crawford, and a press release in 3 other countries.

July 3, 2023
Unprompted review
Prime Seven Media logo

Reply from Prime Seven Media

That's fantastic! It sounds like "Godly Series: Quest for Vengeance" is really picking up momentum. A TV interview and international press coverage are huge opportunities for exposure. Congratulations on your achievements so far! What’s next for you after this big break?

Rated 5 out of 5 stars

The Willa Mae Lane Saga

Greetings I wish to give credit to Simon Grant , Luna. Harrimgton , Mary Wilson
As they have been guiding lights for my
Review process.

July 18, 2023
Unprompted review
Prime Seven Media logo

Reply from Prime Seven Media

Thank you for sharing your positive experience. We are privileged to have you as part of our valued author community.

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