Right from initial contact by phone process of ordering new boiler was really easy and quick. Survey carried out remotely to discuss boiler and where it is to be fitted made process really easy. Boile... See more
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I had AC installed in my son’s bedroom and from start to finish the service was amazing. From my video call to the 2 lovely guys that came to do the installation the electrician man and the lovely... See more
Company replied
We had our boiler installed last year by Prime Time and Simon their Service Engineer came to perform the annual service. He contacted us 30 minutes before his arrival to let us know when he would arri... See more
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Great business, highly recommended, great experience from start to finish , stress- free!!!!At first we had a video call with the lovely Ralph who gave us a very competitive quote,we booked the ins... See more
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Company details
- Gas Installation Service
- also in
- Boiler and Heating Service
- Boiler Supplier
- Gas Engineer
- Gasfitter
- Solar Energy Contractor
Written by the company
Welcome to Prime Time Boilers & Solar, your go-to guys since 2010. We are a local independent boiler & solar business that puts the customer at the forefront of everything we do. Our Gas Safe approved boiler engineers have over 50+ years combined experience, and our MCS approved solar installers have over 35+ years combined experience. On top of this, we understand our customers needs, we offer flexible installation dates (for boilers this can be the next day), we have a huge range of finance options available (including £0 deposit and 0% APR options) and we offer generous warranties (up to 12 years for boilers, and up to 30 years for solar panels) for total peace of mind. Furthermore, We are currently offering an additional £200 off for every boiler or solar system fitted, and for a limited time only we are also offering a free Honeywell Home thermostat (for boilers) or PV monitoring device (for solar systems), which can help you turn your property into a learning, energy saving, family home. Now that's what we call Prime Time deals. Don't delay, give us a call or enquire online today and see how much you can save.
Your Go-To Guys Since 2010
Written by the company
- Huge Range New Boiler Brands
- We supply and install a range of leading brands, including Worcester Bosch, Vaillant, Ideal, Baxi, Viessmann, Glow-Worm, Keston, and Vokera, with warranties of up to 12 years available on select models.
- Huge Range Of New Solar Brands
- Including SunPower, Enphase, Jinko, Trina, SolarEdge, and Canadian solar panels, with warranties of up to 30 years available on select models.
- Same Day Survey Available
- We offer flexible booking dates (same day if needs be) to suit your needs. Life is hectic enough, we like to make it completely hassle-free.
- 2 Years Workmanship Guarantee
- We provide a 2-year workmanship guarantee on all installations, ensuring even greater peace of mind.
- 0% Flexible Finance Options
- We offer a wide variety of finance options for all our products, including £0 deposit, interest-free plans, and the option to pay nothing for 12 months. Finance plans start at just £9.99 per month.
- Get A Hassle-Free Online Quote
- Complete our quick form to receive a quote and discover how much you could save today!
- Over 100,000 Free Quotes Generated
- No, there isn't a typo, we really have generated that many quotes since 2010. it only takes a minute to receive a stress-free estimate that goes straight into your inbox.
- Where Our Specialists Are Based
- Our MCS And Gas Safe Approved Specialists cover a wide range of areas including London, Essex, Cambridgeshire, Sussex, Northamptonshire, Hertfordshire, Bedfordshire, Norfolk, Suffolk, Oxfordshire, Berkshire, Buckinghamshire, Kent, Wiltshire and Hampshire.
- Who We Work With
- We have a huge range of partners, these partners include Google Nest, Hive, Tado and Honeywell, not forgetting partnerships that we have with all major boiler and PV brands.
- Clean And Tidy Promise
- With every installation, we ensure no mess is left behind. For all jobs, we use plastic protective sheets on the floors we work on and remove any parts (if applicable) and rubbish. This ensures your home looks just as it did before the installation.
- Other Services We Offer
- We don't just specialise in installing gas boilers, PV systems, oil boilers, and heat pumps; we also provide one-off servicing or monthly maintenance plans for any of these products.
2 Year Workmanship Guarantee
On All Products Installed
Whether you want to cut your energy costs with a new A-rated boiler or heat pump, or take charge by generating and storing your own energy with solar panels, we’ve got you covered. Every installation is backed by our reliable 2 year workmanship guarantee, no exceptions.
Contact info
Choles Yard, High Road, CM16 6EG, Essex, United Kingdom
- 01992 677 676
- info@primetimeboilers.co.uk
- primetimeboilers.co.uk
Over 10,000+ Happy Customers
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service as always.
October 7, 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Hi Joe, on behalf of Prime Time Boilers we would like to thank you for your fantastic review, comments like yours enables other potential customers to make informed decisions as to whether they wish to use us. Remember, if you require any further assistance later on down the line then all that you need to do is drop us an email or give us a call 😊.
P.S if you haven’t done so already, please feel free to write a review on our Google or Checkatrade page.
Daryl is a terrific engineer
Daryl is a terrific engineer. He performed the annual service very diligently and provided clear explanations for his findings. I am confident that my boiler is in good hands.
October 7, 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Wow, thanks Barry for your kind words, as mentioned after your install, if you have any further questions then all that you need to do is give us a call or send us an email.
In addition, if it’s not too much trouble, please could you also leave an additional review on either our Google or Checkatrade page.
Great company to deal with good…
Great company to deal with good communication and explained everything thoroughly the engineer that came to fit my boiler was great tidy and professional all went very smoothly
September 15, 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Hi Cerisse, that’s fab news and we are very pleased that you gave our service a 5 out of 5 rating. For us, in advertising nothing is more powerful than word of mouth and this is word of mouth online. Thank you for helping to support our business as without people like you we would just not exist. If you have any queries about your boiler install then feel free to give us a buzz.
Also, lets stay connected, give us a like on Facebook to keep up to date with the latest boiler news, furthermore, feel free to also write an additional review on our Checkatrade or Google page.
Good service
Mark arrived on time and was friendly and knowledgeable.
October 5, 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Hey Joe, feedback like this means a lot to us and we are so happy to hear that your installation went smoothly with minimum fuss. If you have any further questions then please do not hesitate to call or email us.
On one final note, please feel free to also write a review on our Google or Checkatrade page, on top of this you can also give us a like on Facebook to stay informed about the latest boiler news.
Very good from start to finish.
Very good from start to finish.Every thing explained and gone through and checked when the site visit was carried out.
The team that did the installation were very good and knowledgeable about what they were doing. Work was done very professionally and a very good tidy up when all the work had been compleated.
October 4, 2026
Reply from Prime Time Boilers & Solar
That’s brilliant to hear Roger, the feedback provided will be passed on to the relevant members that were involved with your installation. If you have any further questions then please feel free to call or email us.
In addition, if you get a spare moment, please also feel free to share your experience on either our Google or Checkatrade page.
Great business
Great business, highly recommended, great experience from start to finish , stress- free!!!!At first we had a video call with the lovely Ralph who gave us a very competitive quote,we booked the installation with the office and that was that, we chose the date( in 4 days), the 2 lovely engineers arrived at 10 am and the boiler was up and running at 3 pm, a quick, easy, tidy job. There was a little mix-up with the timer but it was sorted the very next morning.
They answer emails very promptly and they have service plans for the boilers too.
All in all we would highly recommend them.
September 14, 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Eastenders, we really appreciate that you have taken time out of your day to write this positive message, on behalf of Prime Time Boilers we would like to thank you 😊. In the meantime, if you have any questions about your new boiler then you know what to do (give us a call or send us an email).
Furthermore, if it’s not too much trouble, please feel free to continue spreading the word about our company on either our Google or Checkatrade page.
Two major faults at installation
Boiler was installed March 2025 after video call and a competitive quote. Hive themostat installed as part of the installation.
Once new boiler was installed the heating did not seem to be as warm as old boiler/thermostat. Contacted prime and they sent someone out,measured the heat of radiators and said I have old radiators so that is why. But house has been much warmer with old boiler.
Following winter 25/26 I noticed huge damp patch on back of house behind boiler location. Emailed primetime who did send someone out. Turns out the pipes had not been installed correctly so water was leaking into brickwork. This was fixed.
Continued to have cold winter, with heating boost not working and house not being warm.
Today had plumber come out to fix a radiator pipe before winter again. When he tested the heating, he found the Hive had not been installed correctly and the old thermostat was still wired in, rather than being by passed. He said this explains why the boost never seemed to work and heating only seems to work with hot water. He corrected this.
Overall there were two major issues with the installation of my boiler and thermostat.
My advice is get a local reliable plumber to install new boiler, not these cowboy companies. Looking forward to heat this winter!
October 2, 2026
Unprompted review
The efficiency and communication of the…
The efficiency and communication of the staff. The fitter was excellent! Polite, easy to talk to, explained everything he was doing, always on time. Very tidy, great with my dogs, he made the whole experience easy, a really nice person.
The price was very competitive
September 27, 2026
Reply from Prime Time Boilers & Solar
Thank you Colleen for your comments, we will be passing this information over to the team members involved in your installation. In the meantime, if you have any queries then all that you need to do is give us call (there’s no chat bots in our business, just real people to talk to😊).
Please don’t forget that you can also leave us an extra review on either our Google or Checkatrade page.
The engineer communicated very well on…
The engineer communicated very well on estimated time of arrival for appointment He was very polite and asked if it was ok to wear shoes in the house. He was very helpful in asking me if I had any questions regarding the heating system. Appeared to be very thorough and good at his job.
September 30, 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Hey K Senior, thank you for your lovely comments and spreading the word about Prime Time Boilers. If you have any questions about your new boiler, then please do not hesitate to call or send us an email.
In addition, if you do get a chance, please feel free to also write a review on our Google or Checkatrade page 😊.
Prime time Solar installed my solar…
Prime time Solar installed my solar system. The whole process went nice and smooth. Conor and Chris who installed the cabling and equipment did it extremely nice and tidy. Truly recommended.
September 21, 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Excellent review Adrian, we are glad to hear that you are impressed with how everything went, and we are confident that you will be even more impressed with the savings you will make. If it’s not too much trouble, please also feel to share your experience on our Checkatrade page (you will find us under the name ‘Prime Time Solar’).
Good sales and installation, poor communication
We had solar panels, a battery and inverter installed by Prime Solar in August 2026, following an impressive sales pitch, competitive pricing and generally good reviews on Trustpilot.
While the initial sales and engagement were good and the installation was professional and efficient, the post sales communication and customer service was sadly disappointing.
There was a lack of proactive communication and attention to detail that could have helped clarify and reassure us throughout the process. Calling with questions made us feel like a nuisance — and as someone who prefers to avoid unnecessary contact with businesses, that's really something I don't like doing.
Ultimately, we wouldn't particularly recommend this company based on our experience, as there are plenty of alternative installers to choose from. That said, they did get the job done at a competitive price — so if you do go with them, make sure you do your research, as I'm not convinced they had our best interests at heart.
August 26, 2026
Unprompted review
Mark was great from prime time Boilers
Mark was great , friendly , overcome a few issues we had . Great to get good service
September 28, 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Hello Sarah, Prime Time Boilers would like to thank you for your fabulous review, this really does help our business as this shows potential customers that they can buy with confidence from us. If you require any further assistance then please feel free to send us an email or give us a call.
Finally, if you do get a chance, feel free to write another review on our Google or Checkatrade page.
Prime time boilers highly recommend.
Superb service from initial consultation to installation and set up instructions.
September 27, 2026
Reply from Prime Time Boilers & Solar
Hi Jane, on behalf of Prime Time Boilers we would like to thank you for your fantastic review, comments like yours enables other potential customers to make informed decisions as to whether they wish to use us. Remember, if you require any further assistance later on down the line then all that you need to do is drop us an email or give us a call 😊.
P.S if you haven’t done so already, please feel free to write a review on our Google or Checkatrade page.
The service was on time and very…
The service and delivery was on time and very professionally installed. The price is also very good. Would recommend prime time boilers.
September 9, 2026
Reply from Prime Time Boilers & Solar
Well Andrew, what an excellent review, comments like this is what encourages potential customers to choose us as opposed to other businesses (helping us to thrive and for good reason). If you have any further questions about your new boiler then please feel free to send us an email or give us a call, there’s no robots in our business, just boiler specialists 😊.
Also, please feel free to keep up the review work by sharing your experience on either our Checkatrade or Google page.
Mark was really professional and…
Mark was really professional and friendly
Five stars for Mark 😁
September 28, 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Hi AMMcc, that’s fab news and we are very pleased that you gave our service a 5 out of 5 rating. For us, in advertising nothing is more powerful than word of mouth and this is word of mouth online. Thank you for helping to support our business as without people like you we would just not exist. If you have any queries about your boiler install then feel free to give us a buzz.
Also, lets stay connected, give us a like on Facebook to keep up to date with the latest boiler news, furthermore, feel free to also write an additional review on our Checkatrade or Google page.
Engineer turned up on time as planned…
Engineer Mark turned up on time as planned and carried out the service quickly with no disruptions to us and no mess left behind🙂.
September 28, 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Hey Bob, feedback like this means a lot to us and we are so happy to hear that your installation went smoothly with minimum fuss. If you have any further questions then please do not hesitate to call or email us.
On one final note, please feel free to also write a review on our Google or Checkatrade page, on top of this you can also give us a like on Facebook to stay informed about the latest boiler news.
Fast efficient online quotation and fitting
Fast efficient online quotation, within the week had a fully fitted air-conditioning unit. The fitting was fast, efficient, friendly and no mess! Would highly recommend.
September 9, 2026
Unprompted review
Reply from Prime Time Boilers & Solar
That’s brilliant to hear Becks, the feedback provided will be passed on to the relevant members that were involved with your installation. If you have any further questions then please feel free to call or email us.
In addition, if you get a spare moment, please also feel free to share your experience on either our Google or Checkatrade page.
Great service Very easy to
Very easy to
Communicate with. The fitters were very efficient . The man that fitted the boiler
was thorough and very tidy . Very professional and he took time to show me the app to use as the thermostat. He did an amazing job and fast..
Very pleased with the service ..
Really was an excellent service !
September 5, 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Michaela, we really appreciate that you have taken time out of your day to write this positive message, on behalf of Prime Time Boilers we would like to thank you 😊. In the meantime, if you have any questions about your new boiler then you know what to do (give us a call or send us an email).
Furthermore, if it’s not too much trouble, please feel free to continue spreading the word about our company on either our Google or Checkatrade page.
Good job
Sales were informative / polite and professional. We were kept up to date on delivery and installation dates. Product was good quality. Installers were very good / polite / quick / knowledgable and tidy a good service all round
September 27, 2026
Reply from Prime Time Boilers & Solar
Thank you Phillip for your comments, we will be passing this information over to the team members involved in your installation. In the meantime, if you have any queries then all that you need to do is give us call (there’s no chat bots in our business, just real people to talk to😊).
Please don’t forget that you can also leave us an extra review on either our Google or Checkatrade page.
All in all, a good experience ...
I had a video survey in preparation for my quotation. The guy was clearly very experienced and gave me some additional advice over and above what I expected. The quote was competitive once other firms added in "extras" and I negotiated a smallish discount from PTB. Although still not the cheapest overall, I had more confidence in PTB.
Contact with the Office to check a couple of details and book installation was pretty efficient.
The engineer who came to fit our LPG boiler (it was a pretty simple like-for-like job) was on-time and ready to go. Delivery of he boiler itself was a little late but he kept busy doing prep work. Fitting was neat and tidy and completed in a day. The engineer was a direct employee of the Company, was very personable and happy to explain to me what he was doing. One little thing was missed (routing the washing machine discharge pipe) but I fixed this myself.
I'm still awaiting the registration paperwork but the Office tells me that this can take 6 weeks.
I didn't get any follow up calls (as I was told I would) but as things went well and the boiler is working as it should, I didn't really mind. What I have had, however, is numerous emails and texts encouraging me to sign up for a maintenance contract! I don't need this as I have an excellent local engineer who will do my annual inspection and survey. All in all this has been a good experience worthy of four and a half stars.
August 27, 2026
Unprompted review
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