I got my assistance from Zahraa and this platform is customer focus driven. I just hope the manner with which they put all efforts to deliver these brilliant and excellent services to the clients is t... See more
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See what reviewers are saying
You know you are involved with a legit company when the support is excellent, Thank to Venene Mnisi for handling my query with professionalism, I just join primex yesterday, i haven't traded yet but... See more
Company replied
I love this company they are fast, reliable and trustworthy. The online chat is super quick thanks to Benjamin Issacs the consultant that i spoke to regarding the free bonuses that the company gives a... See more
@benjamin is the best consultant ever....primeX broker should keep him and promote him we need more people like him.... he doesn't give attitude and bad customer service actually he is nice
Company details
Written by the company
PrimeX Capital is a global, award-winning leader in the CFD markets, a multi-asset investment firm with over 250,000 served clients. Established as the #1 choice of world-class traders and sophisticated investors, PrimeX Capital is recognized for its superior trading conditions and a client-focused approach that drives exceptional results across diverse markets. PrimeX Capital Ltd, with registration number 203687 GBC, Republic of Mauritius, is regulated by the Financial Services Commission (FSC) of the Republic of Mauritius with an Investment Dealer License with license number GB23202141. PrimeX Capital Available Assets: - Forex - Metals - Commodities - Indices - Stocks - Cryptocurrencies - Platforms Clients can trade using industry-leading platforms, including MetaTrader 5, as well as PrimeX Capital’s App. All platforms offer intuitive interfaces and advanced tools, with demo accounts available featuring unlimited virtual funds for practice and strategy testing. - Support Highly trained professionals are available 24/7 to assist clients in multiple languages via live chat, email, and phone, ensuring seamless support for traders around the globe. - Core Values PrimeX Capital is built on integrity, innovation, client centricity, transparency, and excellence. These values guide everything we do—ensuring ethical practices, cutting-edge technology, clear communication, and a relentless focus on delivering superior results for our clients.
Contact info
UAE, Dubai, 500001, Dubai, Mauritius
- support@primexcapital.com
- primexbroker.com
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got my assistance from Zahraa and…
I got my assistance from Zahraa and this platform is customer focus driven. I just hope the manner with which they put all efforts to deliver these brilliant and excellent services to the clients is the same token the platform execute to takegood care of its employees. What an Institute. The broker for me deserves an extra star/s🌟🌟 to be honest.
July 6, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
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yayha Ali a very good assistant
yayha Ali a very good assistant. very good assistance
July 6, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
I'll rate 4 because I think use their…
I'll rate 4 because I think use their service yet, I'm waiting for account verification so I can trade.
My thanks go to Muhammed Sabri for the amazing assistance.
July 5, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
The help center is fast to assist and…
The help center is fast to assist and also reply to massage
July 5, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
Mohammed sabri help me in many problems…
Mohammed sabri help me in many problems ... Thank you Mohammed sabri 🌹🙏
July 5, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
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One of the best brokers specially their…
One of the best brokers specially their customer service (Mohammed sabry ) so friendly and fast reply to massages .
July 4, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
Vunani was so helpful and very humble…
Vunani was so helpful and very humble and not losing heart it was awesome
July 4, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
Zahraa Noaman helped me with issue I…
Zahraa Noaman helped me with issue I had with the broker he helped me soon as possible fast response and was patient with me I highly recommend this broker.
July 4, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
Benjamin Issac helped me a lot Thank You
July 3, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
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Also registered yesterday.
Also registered yesterday.. good customer service by Benjamin issac...will come back with feedback once my account is approved
July 2, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
Great service by Benjamin Isaacs
July 3, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
Vunene Mnisi best assistance ever
Vunene Mnisi best assistance ever , much love for you king
July 3, 2024
Unprompted review
Reply from PrimeX Capital
Dear MondliManfred,
Thank you for your positive feedback, but kindly change the rating to 4-5 stars since your review is positive about our team.
Thank you.
Best service appreciate Mr Omar khalaf…
Best service appreciate Mr Omar khalaf 🇩🇿👍
July 3, 2023
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
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Outstanding support
You know you are involved with a legit company when the support is excellent, Thank to Venene Mnisi for handling my query with professionalism, I just join primex yesterday, i haven't traded yet but i feel like I'm in the right place.
I will come with product review as soon as i start trading.
July 3, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
They reply very fast and they have good…
They reply very fast and they have good communication with clients I’d like to say Benjamin Issac was great help throughout
July 2, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
Reply time was very excellent by agent…
Reply time was very excellent by agent Benjamin isaac
July 2, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
Support responds quickly without delays
July 2, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
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Had a great experience thanks to…
Had a great experience thanks to Benjamin Issac for the fast response
July 2, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
Received the best assistance from mr…
Received the best assistance from mr Benjamin🤩🤩
July 2, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
Aws Jasim was very friendly and…
Aws Jasim was very friendly and answered all my questions
July 2, 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Broker Team.
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