Primis Contractor Services Reviews 

Excellent umbrella company! All my queries, timesheet, salary processing, support requests handled well and on time. Everyone in the team, especially Deb Swain has been so kind and supportive.

A great company and very helpful for advice when needed.

Excellent company. Used them as an umbrella company and they were great. Easy to contact and always paid on time. I would definitely use again.

Excellent company. Always easy to get in contact with. Almost immediate response to any query or question. Completely professional yet also friendly and helpful. Only one minor tiny glitch within the 9 months of dealing with Primus. Excellent!

I have never in my entire life worked with a payment team who are so responsive, helpful, proactive and just thoroughly wonderful people to engage with in any company I have worked with in over 30 years. They are simply the best unit and team I have ever

I can fully recommend Primis for providing excellent Umbrella services. Always on time, well organised and very helpfull at all times..

Using an umbrella company for my current position for the last 18x months.
Primis have been on point and always available when any questions have been asked. They are quick to respond, they are on hand to calls and they reply pretty much instantly over emails.
I deal with a lady called Deb mainly, she is lovely to deal with and nothing is every an issue.

Would recommend to anyone that requires an umbrella company!

My First time using this type of service as well !
Nice and easy from the Start, Deb has been especially helpful. Would recommend without worry.

Highly recommend if you’re thinking of using an umbrella company, I’ve been with Primis formally (FirstRecruitment) for 5 years now and can’t fault them. If I ever have a problem/query I either call or email Emma and it is always sorted promptly, keep up the good work guys.
Duncan

It was my first time using an Umbrella company and was unsure on a lot of things and had many questions. Primis were very helpful and always a phone call away to answer any queries I had.

I started with Primis in November 2024. After a very long time as a full time employee, I was a little uncertain about using the umbrella setup. The team were patient and very helpful in explaining the process to me.

The turn around on processing timesheets and expense claims is very quick (within a week). Everyone has proved really helpful and I would have no hesitation in recommending the service.

This was my first experience working as a contractor and Primis have made it a really straightforward experience. Any questions that I have had have always been answered promptly by the team, the timesheet system works smoothly and pay comes in quickly.
Thank you Debs & Emma

I’ve been with Primis for a year. Deb and team have always been super helpful and flexible. Whenever I’ve had a query they are always quick to help. After submitting timesheets the payments has always come through on time. They have been really helpful with referencing to convert my job to permanent.

I have been engaged through Primis for some time now and I have been very happy working with the Company. Emma & Debs have always handled any matters promptly and provided an excellent service.

Extremely responsive and consistently eager to discuss the intricacies of processes and procedures. I couldn’t ask for a better level of engagement and support.

Great working with Primis. Really pleased with the service. The team go above and beyond to help, especially Deb who’s always there to ensure everything runs smoothly.
Regards Martin

I have been with Primis for two years, and have always found that they provide a friendly and efficient service. The staff have also answered any questions arising in a timely and very satisfactory manner. I would recommend Primis to any contractor requiring contractor services.

Really helpful and knowledgable team who keep you informed and respond immediately.
I am extremely pleased with my experience with Primis.
Thank you!

Been with Primis a year. First time using an umbrella setup and was very nervous about doing so. Questioned the team in depth prior to accepting the role to understand how contributions to a SIPP would be handled. Their response and info was exceptional - nothing is too much trouble. Emails are answered with great speed and accurate info each time. A delight to deal with, super fast payments, everything handled with meticulous care, and every single person in the team is terrific, esp Deb, whose cheerful efficiency is much appreciated.

I’ve been with Primis for 2 years and they have provided a great service during that time and always been helpful and friendly.