Primo Sacchi Reviews 475

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The quality of the Italian leather and the fine detailing of the zipped compartment exceeded my expectations. I am delighted with my purchase and the service I received. I was kept informed about th... See more

Rated 5 out of 5 stars

What can I say! The best online shopping experience I have ever had. Fantastic quality pyjamas I have received today. Excellent comms’ and received by post very quickly. Following the purchase I r... See more

Company replied

Rated 5 out of 5 stars

I ordered a pink dressing gown for my wife, and it duly arrived within 24 hours after placing the order. A lovely personal touch from Paul and Ang was a personal video message thanking me for the orde... See more

Company replied

Rated 5 out of 5 stars

From ordering to delivery I cannot find fault! The item arrived the next day by Royal Mail & was well packed. The crossbody bag is constucted of a beautiful soft leather & is the exact size I required... See more

Company replied

Company details

  1. Handbags Shop
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Hi, We are a husband and wife business and started from a spare room in 2012, we offer gorgeous ladies Italian leather handbags shoulder, crossbody bags and backpacks direct from the romantic renaissance city of Florence in the heart of Tuscany. We also stock a great range of Slenderella nightwaer including summer and winter bed jackets, dressing gowns, nightdresses and pyjamas. If you have any questions please let us know, we are happy to chat things through over the phone if it helps and can take orders over the phone. Take care Paul and Ang


Contact info

4.9

Excellent

TrustScore 5 out of 5

475 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautifully made Italian leather bag

The quality of the Italian leather and the fine detailing of the zipped compartment exceeded my expectations. I am delighted with my purchase and the service I received. I was kept informed about the dispatch of my purchase which arrived within several days. It is a shame that the company will not be continuing with further stock as the craftsmanship is very fine and Italian leather is exceptional.

August 6, 2025
Advertisement
Advertisement
Rated 5 out of 5 stars

Great Quality and Great Service

Not my first purchase... that is why I came back for different colours for spring/summer... quality still fantastic and design and colours are all great.... thank you again for a speedy delivery ....

March 17, 2025
Rated 5 out of 5 stars

Great

Great ! Everything was OK, starting with the order and finally the delivery! Good service and the handbag is very very nice.

March 5, 2025
Rated 5 out of 5 stars

Very Happy shopper

Very pleased with the bag just what. I wanted and was surprised at the price and the advertised space you demonstrated in the bag must tell my friends what a great buy

January 17, 2025
Advertisement
Rated 5 out of 5 stars

As always and every time

As always and every time, Ang and Paul send quickly, pack the item well so it arrives in beautiful condition and send a follow up to ensure I am happy 😊. I can honestly say that I've never been disappointed and would give 100 stars if it were available.

January 12, 2025
Rated 5 out of 5 stars

Fantastic customer service- it was such…

Fantastic customer service- it was such an easy purchase and the bag arrived very quickly. Communication was excellent with very personal service throughout the process and the bag itself is lovely, very well packaged and very good, Italian quality- at a fantastic price.

December 29, 2024
Advertisement
Rated 5 out of 5 stars

Beautiful workmanship.

Have bought your products many times before. I like the variety and especially the quality. It is hard to find good quality and reasonable prices, making them affordable to many customers. I have had years of enjoying my purchases.
I hope and look forward to purchasing from you in the future. Thank you.

November 18, 2024
Advertisement
Rated 5 out of 5 stars

Gorgeous handbag

Delivery is super fast and my leather handbag is perfectly gorgeous. The reasonable price includes postage. Paul & Ang are a delight to deal with and are passionate about their products. Highly recommend.

October 20, 2024
Rated 5 out of 5 stars

Another beautiful bag

Excellent customer service - beautiful bag. I have purchased quite a few bags from Primo Saatchi. The quality is always good. I receive many nice comments when I take the bags out.

August 18, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look