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Rated 5 out of 5 stars

Ordered the Keter Storage yesterday morning and the item has already arrived today. Wasn't expecting it to come so quick, very happy! I had a few problems with putting my delivery details in incorrect... See more

Company replied

Rated 5 out of 5 stars

The customer service I received when dealing with this business was nothing short of exceptional. As well as that, everything was delivered exactly as described and I am more than satisfied with my va... See more

Rated 4 out of 5 stars

I ordered a Keter storage unit which turned up and was not the correct item . This was an error by Keter due to warehousing issues . Oliver arranged collection and refund promptly .Just one thing to a... See more

Rated 5 out of 5 stars

Faultless service from order to delivery. Ordered online and within 3 days products were delivered, undamaged and by a nice polite driver. Would order from them again, good comms throughout

Company details

  1. Office Furniture Store

Written by the company

Online store company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

44 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Rearranged Delivery

Missed my delivery first time around, I messaged the company and Ben helped me to rearrange a delivery date and I got my parcel on said date. Very much appreciate the help and care that went into helping make sure my order arrived!

March 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Fast shipping, Nice people

Fast shipping. Spoke to a ‘Matt’ (I think) on the phone and he was very polite and helpful as I was a little bit lost. Would purchase from this company again.

- Barney

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Professional

I've had dodgy experiences in the past when ordering online before, so was sceptical this time around before placing my request, but overall I had a positive experience and I could tell I was dealing with professionals this time around.

Many thanks, Willa

January 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience dealing with Princegb

Very, very good customer service.
One item was damaged by the courier.
The team at Princegb bent over backwards to rectify the issue & complete my order in a perfectly reasonable timescale.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service all around!

The customer service I received when dealing with this business was nothing short of exceptional. As well as that, everything was delivered exactly as described and I am more than satisfied with my value for money. Would highly recommend and have already referenced to all my friends.

October 28, 2025
Unprompted review
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Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY AND…

DO NOT ORDER FROM THIS COMPANY AND OLIVER PRINCE
we are a multi occupancy building and DPD has delivered to the residential side and NOT the business as per the address and the instructions even though it has the same GPS. Multi occupancy buildings are not unusual. I have supplied picture evidence that the delivery is not the business. Oliver Prince is refusing a refund or a replacement, he does not prioritise customer service or evidence. Therefore has chosen to profit on my money and I DO NOT have any goods. HE IS A FRAUD DO NOT USE this company! He will take your money. Oliver Prince I hope you enjoy my money whilst I have no goods.

February 18, 2025
Unprompted review
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Reply from Princegb

Good morning, an investigation was conducted with DPD regarding this order. They have confirmed that the delivery was made to the correct location, supported by GPS data, tracking information, and a delivery image. Based on this evidence, we are unable to issue a refund.

Regards,
Ben
PrinceGB

Rated 5 out of 5 stars

Faultless service from order to…

Faultless service from order to delivery. Ordered online and within 3 days products were delivered, undamaged and by a nice polite driver.

Would order from them again, good comms throughout

July 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing Service

Amazing Service. We got a message to say our shed would be delivered the next day and it turned up at 9am. Couldn’t be happier. Can highly recommend.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Orders always arrive promptly

Orders always arrive promptly. Although limited in what they sell, I will definitely be using them again. It's a refreshing change to find a company not charging for delivery.

June 20, 2024
Unprompted review

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