Princessasa Reviews 70

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

The order took forever. The sweater was thin and unfinished edges looked like really cheap. The earrings are so weirdly made that you have to put them on in sort of an upside down way. So poorly const... See more

Rated 1 out of 5 stars

Stolen photos from us Thea With Love an Australian brand. They steal other brands photos too. Be careful what you see in the stolen photos is not what you will receive. They also operate under the nam... See more

Rated 1 out of 5 stars

Hi ordered in May of 2020 and never received my order. It’s been almost a year and no one answered my emails and the package never arrived. I know it may seem nice for cheap clothes but don’t do it gu... See more

Rated 5 out of 5 stars

I ordered several outfits and some accessories for my daughter's baby shower. It did take longer than expected (about a month) but when everything came it was beautiful! The fabric on both outfits w... See more

1.6

Bad

TrustScore 1.5 out of 5

70 reviews

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Rated 1 out of 5 stars

I have been waiting for a delivery For…

I have been waiting for a delivery For two months, the tracking stopped working at the end of September, I have asked for a refund this has been rejected, the communication from the company is blunt and unhelpful do not use this company.

November 3, 2021
Unprompted review
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Rated 1 out of 5 stars

i ordered it 12-07-2021 ²I placed an order a month ago and paid for express shipping and company contact nuᵗʷᵒ ᵒⁿᵉ ᶠᵒᵘʳ

⭐ ⭐FIVE⁰⁶⁻¹¹⁸²I placed an order a month ago and paid for express shipping. They returned order to sender DID NOT contact me at all said my address was incorrect which I double checked and it is def right! i contacted the Princessasa and i got my penny abck from them I will never order with them again! The worstI will never order with them again! The worstI will never order with them again! The worstI will never order with them again! DO NOT ORDER FROM THIS COMPANYDO NOT ORDER FROM THIS COMPANYDO NOT ORDER FROM THIS COMPANYDO NOT ORDER FROM THIS COMPANY

October 17, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY FROM CHINA! DO NOT ORDER

I ordered the smallest size, 0-3 month because I loved the little outfit and wanted to have photos done of my baby in it. When I finally received the item not only does it not look like the photo, but it’s HUGE!! I contacted the company, they say this is their smallest size …. I wish it would let me post the photos here I sent to the company for comparison.. Ridiculous!! The item is three times the size of the 3 month from other brands and double the 12 month size. They offered no exchange and if I return it the item has to go to China, which will cost me more than the item …. THEY ARE A SCAM!! DO NOT ORDER FROM THEM - save your money!!

October 12, 2021
Unprompted review
Rated 1 out of 5 stars

Payment.

Why was my payment of purchases sent to a company by the name of ZERUI.i am no longer able to leave cate my item as my tracking no is no longer accesble. WHY ????

September 25, 2021
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Rated 5 out of 5 stars

Loved everything I ordered

I ordered several outfits and some accessories for my daughter's baby shower. It did take longer than expected (about a month) but when everything came it was beautiful! The fabric on both outfits was baby soft and the fancy infant socks were just so cute. I thought they were US based as well but my credit card said Hong Kong, although the return label was CA.

June 20, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER ANYTHING FROM THIS…

DO NOT ORDER ANYTHING FROM THIS COMPANY!!! You will not get it in a timely manner I have yet to see what the quality is cause I still have not received the order which I placed over 2 moths ago!!! Yet of course they take ur money right away!!! And if u don’t like it be assured you’ll never see ur money again. If i could give negative stars I would. When I email them they say will it’s in transit which it has been for 2 months!!! This is BS and I highly highly suggest that u don’t order anything from them!!!!!

May 14, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM DONT ORDER FROM THIS WEBSITE!!!

SCAM DONT ORDER FROM THIS WEBSITE!!!!

I ordered $150 worth of baby girl clothing back in February and I NEVER received the items! Even though I paid EXTRA for express shipping! I enrolled in shop
To track my order and it’s just a bunch of crap! When I finallly was given a fedex tracking number I looked it up to see it say that delivery had been attempted that day and I had been home all day so that didn’t make sense. I called fed ex and gave them the tracking number that was given to em and the fedex employee told me that tracking number wasn’t correct. That went to another customers order. He couldn’t help me any further than that and when I’ve tried to reach the company directly I am not able to do anything but email WHCIH THEY DONT RESPOND! I chalked it up to a $150 lesson about NOT ordering from Facebook ads and companies without doing some background checking to verify that the company is in fact legit and ethical. This company is based in China or at least that’s what I’m told when trying to directly contact! They have zero customer service and it’s 100% a scam or at the very least scketchy as hell. It’s been three months and is till haven’t received my order or a refund. Save yourself the trouble and just don’t. 😤😤😤

April 29, 2021
Unprompted review
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Rated 1 out of 5 stars

Hi ordered in May of 2020 and never…

Hi ordered in May of 2020 and never received my order. It’s been almost a year and no one answered my emails and the package never arrived. I know it may seem nice for cheap clothes but don’t do it guys you make get scammed like myself and other people. If you are looking for cheap clothes for your child look at Pat Pat they are a legitimate company out of the United States and they deliver their clothes I hope this helps people not make the same mistake as me.

April 18, 2021
Unprompted review
Rated 5 out of 5 stars

Love everything I ordered

Love everything I ordered! The items were even cuter in person!! When I ordered it said shipment would be 8-15 days, I received it on the 17th. Pleasantly happy with that! Will definitely order again!!!

April 18, 2021
Unprompted review
Rated 4 out of 5 stars

Very pleased with my order

Very pleased with my order, buy 3 get one free, with sales also. Great prices. Was a bit of a wait, and was expecting it to be to small but it fits very well. Will be buying items again.

March 8, 2021
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Rated 4 out of 5 stars

Surprised at the bad reviews. I was pleasantly surprised!

I thought the cost was very reasonable so I ordered 3 outfits and got 1 outfit free. When I placed my order, my receipt indicated the company was from China. Had I known that before I placed my order, I would have reconsidered my purchase but the deed was done. It took three weeks for my order to arrive. I was pleasantly surprised. The outfits are pretty darn cute! Each outfit was placed into a reusable zip lock bag with the company logo on the bag. Most of the outfits are made of cotton and are tagged with European sizes. They look a little oversized but I think with a washing, they will shrink up to the normal size since they are made of cotton. So far I am pleased with my order.

February 6, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. I PLACED AND ORDER JANUARY 7TH 2021 THEY TOOK THE MONEY OUT OF MY ACCOUNT AND I HAVENT RECEIVED MY ITEMS I PAID FOR.. I HATE THIEVES!!!!!!!!!!!

January 23, 2021
Unprompted review
Rated 1 out of 5 stars

Mediocre Quality Sizes WAY TOO BIG Returns Impossible

I spent $96 on baby clothes, including the extra $15 for expedited shipping so I would receive a newborn size Christmas outfit for my new granddaughter, who was going to be 3 weeks old on Christmas. She weighed around 7 pounds at birth, so she wears outfits true to her age. I also bought a variety of other holiday and other outfits that would correspond to her age when she would need to wear them. Imagine my surprise when the outfits I received were SEVERAL SIZES too big! For example, the Christmas outfit I purchased might fit her when she is 1 year old! I took a photo of the standard NB size outfit next to two other this company's newborn outfits to show the size discrepancy. When Princessassa customer service responded to me (from China) they said the outfits were size larger because of longer shipping times! I next said I wanted a refund, but the return policies were both costly and restrictive (including a requirement that I have all outer and inner packing materials, which I am not sure I still have). I didn't want to lose any more money so have decided to eat my loss. The outfits they sent were cute, but only mediocre in quality and again NOT sized appropriately. I will NEVER ORDER FROM THIS COMPANY AGAIN!

January 4, 2021
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Rated 1 out of 5 stars

All fake reviews below

All fake reviews below! Horrible horrible horrible! I placed an order a month ago and paid for express shipping. They returned order to sender DID NOT contact me at all said my address was incorrect which I double checked and it is def right! And basically stole my money ! When I asked for a refund they refuse mind you, I HAVE NO ORDER! It clearly says returned to sender! And they said due to address being incorrect it’s basically my fault! How in the hell?! Don’t order with them horrible customer service! I will never order with them again! The worst

December 2, 2020
Unprompted review

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