Princess Highway Reviews 

100
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the products, often describing them as beautiful, cute, and featuring unique designs and patterns. Many appreciate the high quality of the clothing, noting well-made items, natural fabrics, and durable materials that last. However, some customers noted significant issues with order fulfillment and delivery, reporting long waiting times, partial deliveries, or items not arriving. Many reviewers also expressed dissatisfaction with high shipping costs, including unexpected customs and duty charges for international orders. A few people also felt that the quality of some items was not as expected, mentioning reduced fabric quality or loose stitching.

What people talk about most

Product

People report positive experiences with product quality, often praising the good quality fabrics, natural... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the good quality fabrics that... See more

Order

Customers had ambiguous experiences with order, with some reporting positive aspects like easy online... See more

Price

Reviewers highlight ambiguous aspects of price, with some finding items affordable and long-lasting,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with some reviewers praising quick... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Took ages for my order to come. I received 3 messages saying it had been delayed. Finally arrived. Very nice product - well made and lovely print on the fabric.

Rated 3 out of 5 stars

The clothes are super cute. The only downside, you have to spend over $300 for free delivery. No where else in the world does one have to spend $300, maybe a maximum of $150.

Rated 3 out of 5 stars

Love the products and clothing. Delivery costs too much, it has gone up recently from $12 to $15.

Rated 3 out of 5 stars

They had a sale online and after buying a couple of items few hours after were reduced a further $20. Their marketing/sale strategy seems a bit cheeky. I feel the quality in fabrics is reduced compa... See more


3.6

Average

TrustScore 3.5 out of 5

100 reviews

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3.6

All reviews

(100)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Quality

Princess Highway always has great quality clothes and wonderful sale prices along with the most beautiful of prints. I always look forward to delivery time.

April 9, 2026
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Rated 1 out of 5 stars

Only received half an order, got hit with huge FedEx charge

I ordered four items from Princess Highway because I was looking at cute clothes that were 100% cotton. When I finally received my order, FedEx left me with a $75 duty charge on my $170 order.

Not only that, but I only received 2 out of the 4 items ordered. One of the pants that I received still had the security tag attached.

I have attempted to reach out through their contact page (the chat window never comes up, even when I'm on there during their working hours in Australia), contacted through Facebook in which they never got back to me... I even sent an email to every contact that I could find on their page. Absolute silence.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Love the clothes!

Love the clothes - designs, fit and styling, attention to detail, choice of styles, quality fabrics
Tried and tested styles repeating across collections - this makes online shopping much easier, because I already know what fits and in which size, and fave items can be purchased in new fabrics and with new and interesting details
Very good value - especially when prepared to shop on sale
My local store (Marion, SA) staff are amazing - so helpful and friendly, always willing to help and nothing is too much bother for them
Online support staff are also very helpful and willing to find solutions

March 25, 2026
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Rated 1 out of 5 stars

Bought a dress on Monday

Bought a dress on Monday, by Friday it had been reduced in price drastically and mine had not even arrived yet.

I tried to get a refund for the price difference but they instead issued a voucher which is a bit useless given after thus experience I won’t be shopping there again.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

Bad customer service

Want to cancel one of the orders due to double order issue, email them the next day of ordering, the customer service didn’t reply until 3 days later when the order start shipping. Could be no hassle if they can reply back to the email sooner. After the dress get delivered, I have to pay the shipping fee again to return just because of their delayed customer service…

March 11, 2026
Unprompted review
Rated 2 out of 5 stars

Canadians be aware of huge duty charges

I haven’t received my order yet so I can’t comment on the quality or sizing of the items but I wanted to warn other Canadians ordering from this company to be prepared for a 50% duty/tax/brokerage fee on their order. I ordered $200 worth of clothes and am now paying $100 in additional fees from Fed Ex. Beware!

March 6, 2026
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Rated 5 out of 5 stars

Clothing that never disappoints …

Love Princess Highway clothing that isn’t boring and styles for those who like to be individual . I get so many comments on my clothing, Love it keep up the good work guys !

March 3, 2026
Unprompted review
Rated 3 out of 5 stars

Shipping costs

The clothes are super cute. The only downside, you have to spend over $300 for free delivery. No where else in the world does one have to spend $300, maybe a maximum of $150.

February 24, 2026
Unprompted review
Rated 3 out of 5 stars

Cheeky marketing

They had a sale online and after buying a couple of items few hours after were reduced a further $20. Their marketing/sale strategy seems a bit cheeky.
I feel the quality in fabrics is reduced compared to couple of years ago. I bought a bikini and the elastic strap was all twisted, after contacting customer support they wouldn't allow a refund even if it wasn't used and was a faulty item.
Beautiful designs.

February 20, 2026
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Rated 5 out of 5 stars

My favourite brand.

Long term Princess Highway buyer here! Reasonably consistent sizing, great quality clothes that last a long time. Easy to navigate website. My only frustration is the number of marketing emails I get, especially those with misleading sales “further 10% off” but it’s the same price as last time I checked.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful

Wonderful! Love these pants. Great fabric (natural fiber and feel), design and print. Also impressed with the sustainable packaging. THANKYOU

January 25, 2026
Rated 5 out of 5 stars

Hold me back! I just can’t help myself!

Great quality fabrics with so many amazing styles!
I absolutely love their pantsuits with a great range of designs.
I’m a huge fan of their many Australian native flora and fauna prints as well as their offbeat quirky prints.
I’m also a huge fan of their retro prints and styles.

February 2, 2026
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Rated 5 out of 5 stars

Rediscovering My Colourful Side with Princess Highway

Princess Highway reminds me of my childhood — I love their use of colours and playful patterns. For a long time, I thought being an adult meant dressing in monochrome and keeping things simple, but I’ve missed that sense of joy and creativity from my younger days. Discovering Princess Highway helped me reconnect with that playful side. I also appreciate the beautiful quality of their clothing — made from natural fabrics and sometimes organic cotton. That’s why I love this brand so much.

December 15, 2025
Unprompted review

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