Prince Visa Service Reviews 

1,273
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers consistently highlight the exceptional service provided, noting that the dedicated team is extremely professional, knowledgeable, and efficient when handling various complex applications. Many people appreciate the remarkably fast response times, mentioning that inquiries are always answered promptly and documents are processed in record time. Consumers also emphasize that the overall user experience is completely seamless, simple, and entirely stress-free from beginning to end. Travellers frequently share that the incredibly helpful staff goes above and beyond to provide clear guidance, friendly support, and secure quick approvals.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting an efficient, professional, and... See more

Staff

Reviewers express immense satisfaction regarding the staff, frequently highlighting their professional,... See more

Response time

Consumers find response time to be exceptionally fast and efficient, with reviewers praising the prompt... See more

Customer service

Customers felt high satisfaction with customer service, consistently praising the professionalism,... See more

User experience

Reviewers highlight absolute satisfaction with the user experience, noting that the process is consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prince Visa – This is the only visa company that consistently delivers on time — and often even earlier than expected! This is my third time using their services, and they’ve been fantastic every si... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Very fast. Got my visa with them much faster than expected. Seamless process with only limited information required had it not been done through this company. Saves the he... See more

Company replied

Rated 5 out of 5 stars

I honestly couldn’t be happier with the service from Prince Visa Service! The team was super quick, clear about exactly what they needed from me, and got my visa processed even faster than I expect... See more

Company replied

Rated 5 out of 5 stars

I have used Prince Visa Services for many years and I can honestly say they are super helpful, efficient and helpful. I hate writing reviews, but I will make an exception for this company. I am still... See more


Company details


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4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,273)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with service

Very happy with service. Very professional. Very well organised friendly and professional service. Good prices
Highly recommend it 👌

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

They were recommended by a friend,
Excellent service. Very fast. Got my visa with them and swiftly as mentioned to me.

Seamless process with only limited information required, what more can you ask for,fully recommend A++++

September 20, 2026
Unprompted review
Rated 1 out of 5 stars

I have found Prince visa service to be…

7I have found Prince visa service to be VERY DISHONEST and INCOMPETENT. Their incompetence cost me over £1000 in flight ticket due to having to buy new flight tickets. They argue their case deceitfully and offer crumbs for compensation. I declined their £200 compensation offer not just because I believe nothing compared to the the stress & inconvenience they had cost me but mainly because it would mean i was accepting their dishonest & incompetent service. I will never use this service again.

In response to your reply on my review & following all my email responses as well which I too have to hand; i maintain my stand that you were VERY dishonest and TOATALLY incompetent in handling my visa application. You only started processing my application late. Your requests for further information from me came a day before the the tineline was due. You charged me for a paper visa not for an e-visa. You blamed the nigerian visa office for the problem when all along it was Prince Visa. You should have known better. Had you started processing my application for a paper visa when you received my payment, there would have been adequate time but you did not. I had to go to the Nigerian visa office in the stress i was in due to my mother's death. In my complaint i also copied in the nigerian visa office in order that they would be aware of your improper service. Prince visa, you may deny all you want but i know & you know that my complaint is true. I am raising an alarm to other users. I have written my review of your service based on the truth. It was a terrible experience for me and I will never use your company again.

January 22, 2026
Unprompted review
Prince Visa Service logo

Reply from Prince Visa Service

Dear Ms RJ,

We are sorry that you found this experience stressful. However, we firmly reject the allegations that Prince Visa Service acted dishonestly or incompetently.

You were due to travel imminently. Your application could not be finalised until all required supporting documents were received in the correct format in the final days before travel. By that point, there was insufficient time for the standard paper-visa route, so the official Nigerian e-Visa route was the only practical option. Once submitted, the application was awaiting an automated decision from Nigerian Immigration.

We updated you at 7:10pm, 8:28pm, 9:23pm, 10:26pm, 10:45pm, 11:48pm, 12:01am, 1:01am.

We kept you updated throughout the evening going well over and above the call of duty and continued monitoring the application until after 1:00am, and resumed checks early the following morning. You thanked us for our efforts during this period.

Importantly, you attended the Nigerian Visa Centre at Fleet Street yourself having missed your flight. Following that visit, you confirmed to us in writing that the delay was due to a “system glitch.” We also hold confirmation of this technical issue. The e-Visa was subsequently issued through the official Nigerian Immigration system later that morning.

The delay was therefore caused by a technical issue within the immigration system, outside Prince Visa’s control—not by dishonesty, incompetence or a failure to submit the application correctly. We fully understood the urgency of the matter and went beyond normal office hours to assist and keep you updated. We are disappointed that these documented efforts have been characterised so negatively in a public review.

We do not accept responsibility for replacement flight costs or the suggestion that they resulted from any failing by Prince Visa. Visa processing times are estimates, not guarantees, and remain subject to complete documentation, immigration-system functionality and the issuing authority.

Although we rejected liability, we offered £200 solely as a goodwill gesture in recognition of your being a returning customer and the stress you experienced. It was not compensation or an admission of fault. The offer was declined. We retain the complete written record and are confident it supports our position.

Wishing you all the best.

Regards

Prince Visa

Rated 5 out of 5 stars

Amazing fast and reliable service

Amazing fast and reliable service

September 18, 2026
Unprompted review
Prince Visa Service logo

Reply from Prince Visa Service

Thank you for your wonderful feedback. We are delighted you found our service fast and reliable, and we truly appreciate your support.

Rated 5 out of 5 stars

I applied for my wife's umrah visa last…

I applied for my wife's umrah visa last minute as the information on the saudi official site was incorrect. The brother processed it in time for our flight. Absolutely amazing service. Highly recommend.

September 16, 2026
Unprompted review
Prince Visa Service logo

Reply from Prince Visa Service

Thank you for your kind review. We are delighted we could help arrange your wife’s visa in time for your flight, especially at such short notice. We truly appreciate your recommendation and wish you both a wonderful trip.

Rated 5 out of 5 stars

Wonderful, and thankful to them.

They recognised my difficult situation and helped me out. Wonderful.

September 10, 2026
Unprompted review
Prince Visa Service logo

Reply from Prince Visa Service

Thank you for your kind words. We are pleased we could support you during a difficult situation and appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

10 STARS

10 STARS

If I could give 10 Stars to Ali I would. I was left behind in the UK on our 20th anniversary trip due to the new EU 10 year passport rule. It was a Sunday and I managed to reach the team who were not even supposed to be working and who went above and beyond to help me get an appointment and turnaround given the Bank Holiday Weekend. Thank you Ali!

August 30, 2026
Unprompted review
Prince Visa Service logo

Reply from Prince Visa Service

Thank you so much for this brilliant review—and for sharing the lovely anniversary photos with us.

You were fortunate that your out-of-hours call reached Ali directly—once he gets involved, no situation is too urgent and no detail is too small. We were delighted to help turn a stressful start to your anniversary trip into a solution, especially on a Sunday ahead of a Bank Holiday weekend.

We hope you both went on to enjoy the celebration you deserved.

Rated 5 out of 5 stars

Super Excellent services

​I recently used Prince Visa Services for my Iraq visa, and I could not be more impressed with their professionalism, speed, and customer care. Navigating visa requirements can often be a stressful and confusing process, but the team at Prince Visa Services made it completely seamless from start to finish.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Prince Visa Service. The team was professional, knowledgeable, and very responsive throughout the entire visa application process. They explained every step clearly, handled my documents efficiently, and kept me updated regularly. Their service was honest, reliable, and stress-free. I highly recommend Prince Visa Service to anyone looking for trustworthy and efficient visa assistance. Thank you for your outstanding support!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Best visa company I have used

Best visa company I have used
Easy process, great communication and always willing to go the extra mile to ensure we have uninterrupted travel every time
Highly recommend

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I can't recommend Prince Visa Services highly enough. They take all the stress out of the visa application process with their extensive knowledge, professionalism, and outstanding support.

Everything is managed quickly and efficiently, and their expertise gives complete peace of mind throughout the process. They are always on hand to answer questions and keep you updated every step of the way.

Since switching to Prince Visa Services, I wouldn't consider using anyone else. Their customer service and attention to detail are second to none. I would highly recommend them to anyone looking for a reliable and trustworthy visa service.

July 13, 2026
Rated 5 out of 5 stars

From start to finish the process was…

From start to finish the process was made easy, smooth and extremely professional

Prince visa service team are always on hand to answer all questions, not matter how small

Highly recommended

Thank you for everything

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Prince Visa Service...

I had a great experience with Prince Visa Service. The team was professional, helpful, and made the whole visa process simple and stress-free. Everything was handled efficiently, and I was kept informed throughout. I highly recommend their services to anyone looking for reliable visa assistance.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy!!

Quick and easy! Setup took 5 minutes and visa for two arrived 50% quicker than expected!!! Highly recommend for quality, reliable service at pace.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using these guys for 2 years…

I’ve been using these guys for 2 years now for my EVISA’s and these guys have always come through, I contacted them today to ask when my visa will be issued and they said monday, but they managed to process it and approve it today. These guy are the best for your visas.

June 5, 2026
Unprompted review

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