Evisa Express Reviews 

4,541
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 776 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast processing times, noting that obtaining their travel documents is remarkably simple and stress-free. People also find the platform user-friendly, appreciating how clearly the application forms are laid out. Additionally, travelers mention that support teams are responsive and helpful whenever queries or minor issues arise. Some reviewers were not happy with the high prices, feeling surprised by extra processing fees added at the end. Some people also noted that they did not initially realize the platform operated as a private intermediary rather than an official government site.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the remarkably fast processing times... See more

Service

Consumers find service to be positive, highlighting fast processing speeds and a smooth application process.... See more

Response time

People report positive experiences with response time, highlighting immediate correspondence and rapid... See more

Price

Reviewers mention negative feedback about price, noting that costs are significantly higher than official... See more

Website

Reviewers highlight ambiguous aspects of website, expressing mixed feelings about their overall experience.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A bit expensive but because I was wanting a quick result due to travel plans I went with Evisa. Received my visa within 3 days after paying for fast track. So took a load off my mind as I had already... See more

Company replied

Rated 5 out of 5 stars

My experience with Evisa Express was excellent. The application process was simple and very clear, and I didn’t face any complications while filling out the form. The processing was fast, and I rece... See more

Company replied

Rated 5 out of 5 stars

the service provides a simple, straightforward means of applying for the UK visa. Guidance through the steps is clear throughout. The outcome -- obtention of the visa -- occurred in my case about f... See more

Company replied

Rated 5 out of 5 stars

Thank you very much for the suppor, it was in time and very clear. Initialy I was frustrated because I already had payments done for the conference and accomodations. But the process is structured and... See more

Company replied


Company details

  1. Visa Consultant
  2. also in
  3. Visa and Passport Office

Written by the company

You take care of your trip, we take care of your visa


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(4,541)

837 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would not recommend Evisa express

I would not recommend Evisa express.
My experience was on the recommendation of a third party. A group of us used the company. After 4 weeks my visa had not been processed and my complaint for a refund simply directed me to fine print that no refund even partial was possible.
I went direct to the countries government site I was travelling to and paid that governments visa service which was $85USD less than evisa’s standard no frills service I had already paid for.
My visa was instantly processed by that government’s site. I paid Evisa $135usd for nothing.
This was my experience, my friends also had 1 star experiences but I’ll leave them to review those themselves.

October 8, 2026
Unprompted review
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Rated 4 out of 5 stars

Speedy processing

Speedy processing. My only reservation was that the on line from was a little cumbersome; particularly the drop down for dates and country osscilating between UK and England!

September 26, 2026
Unprompted review
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Rated 1 out of 5 stars

Very disappointing service – not what I expected

I used Evisa Express to apply for a Saudi visa because I expected a professional visa-processing service that would guide me through the process and provide proper support if any issue arose.

Unfortunately, my experience was extremely disappointing.

After paying for the service and completing the application, I was informed that an “Entry Visa Application Letter” had been issued, but that this was not the actual eVisa and that my application was still being reviewed by the Saudi authorities.

I was then instructed to contact the Saudi Arabian Mission mentioned in the letter and find out whether I needed to attend in person. This left me in a situation where I was essentially required to deal with the Saudi authorities myself, despite having paid Evisa Express to assist with the visa process.

The communication and guidance provided were not clear enough, and the overall experience created unnecessary uncertainty and inconvenience.

For me, the main issue is not simply the delay. It is the lack of clear guidance and effective support after payment, particularly when the application did not proceed as I had expected.

Based on my experience, I would not use this service again unless the company significantly improves its customer support and clearly explains, before payment, exactly what service it provides and what happens if the application requires further action with the Saudi authorities ( they actually informed me the authorities might ask for more details, but they did not tell me that it was not possible to be done at the embassy and it has to go through the agency "Tasheer") and also, they refused to refund or partially refund and I have to pay for the service again !

I hope the company takes this feedback seriously and improves its service for future customers.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

EVISA. Express the best

I am truly satisfied with the service provided by EVISA.EXPRESS. I have been using their company for years now, and they have always delivered excellent service. Thank you very much.

September 6, 2026
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Rated 5 out of 5 stars

EXCELLENT

Absolutely, 100% happy with the service! Correspondence was immediate and very helpful... fast and efficient service!
Thank you!

September 7, 2026
Unprompted review
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Rated 3 out of 5 stars

I have a problem

I have a problem...because i complete in one time, but i cant send my passport photo. Then complete the form, and i pay again USD 85, because i cant use the same form

July 17, 2026
Rated 5 out of 5 stars

Very easy and clear explanation

Very easy and clear explanation

July 16, 2026
Evisa Express logo

Reply from Evisa Express

Thank you so much for your 5-star review! 🌟 We're thrilled that you enjoyed our electronic visa service.

To make your journey even smoother, we'd love to introduce you to another service we offer: ComfortPass

✋️ Meet & Greet: Hassle-free assistance through the airport
⏩ Fast Track: Skip the queues and save time
🌐 Access to 200+ Lounges Worldwide: Relax and unwind before your flight
🚗 Limo Services: Travel in comfort and style to and from the airport Whether you're traveling for business or leisure, ComfortPass will take your airport experience to the next level.

👉 Check it out and travel in style at the following link: https://comfortpass.travel

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