Printerpix Reviews 3,322

TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

I asked for printing some of my photos and the service was pretty quick (though I am from outside UK) and pictures were of good quality and perfectly packed. I was updated time to time to be aware of... See more

Rated 1 out of 5 stars

I always purchased A5 leather book and this time the quality is really bad on the cover on the paper used and the assembly. It is a pity before this format was super now it is ugly. The other stupid... See more

Rated 5 out of 5 stars

I always prepare the calendars for my sisters, my brother, my husband and one for me. Every body loves the calendars with the families photos. It is something i have been doing for several years. I lo... See more

Rated 1 out of 5 stars

Good print quality, but unprinted white streaks remained. Not nice. Shouldn't have passed the quality control. Nowhere is it mentioned that printerpix only produces in England. Returning it will be to... See more

You should know

2.7

Poor

TrustScore 2.5 out of 5

3K reviews

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Rated 5 out of 5 stars

I had to contact PrinterPix to modify a…

I had to contact PrinterPix to modify a photobook I created. Their operator Kayla was most helpful and made the changes for me whilst I waited during an online chat. The books I had printed were excellent.

January 29, 2021
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Rated 5 out of 5 stars

Thank you

Kayla was very helpful and had an excellent customer service when was dealing with my query!

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

first time photobook

First time doing a photobook, IT skills not brillant but with the exceptional skills of Kayla I got it completed and am really happy with the result. Thank you Kayla

January 27, 2021
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Rated 5 out of 5 stars

Fast and efficient help from Kayla

Fast and efficient help from Kayla. She helped me tremendously with getting my vouchers in order, allowing me to continue with my photo book vouchers I have been slaving over for a year! So grateful for her kind help.

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

I had an issue with my order that went…

I had an issue with my order that went to the wrong address and was never located. I went onto live chat with Kayla who was very prompt in her replies and sorted out a new order for me immediately. Kayla was so helpful. I can not fault the service I received and am so happy that my daughter in law will get a replacement blanket as I know how special it will be for her. Cant thank Kayla enough. Heidi Kerlin.

January 26, 2021
Unprompted review
Rated 5 out of 5 stars

I haven't used Printerpix before and I…

I haven't used Printerpix before and I was struggling, however I had a conversation with Kayla who was very helpful and sorted out my problem for me. She was very pleasant and patient and I welcomed her input. She is obviously a good employee and should be commended on how she dealt with my problem. Many thanks to her.

January 26, 2021
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Rated 5 out of 5 stars

Resolving a complaint

Following a complaint that I made I have received excellent service and help from Kayla.Everything is now settled and I am well pleased with the result

January 25, 2021
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Rated 5 out of 5 stars

Kayla handle my query very efficiently…

Kayla handle my query very efficiently and effectively. My voucher had an error and she extended it. Then I could not view my album slides but she sent me them all... she is honest a true, honest and loyal worker. The best customer service I have had in years

January 25, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Kayla.

Kayla was Amazing, Helpful, focussed on the client, solved my problems and so I am a very happy client.
Very professional.

January 20, 2021
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Rated 5 out of 5 stars

Great help

A huge thank for the quick and professional help. Kayla was very polite, answered all my questions and resolved the problem.

January 20, 2021
Unprompted review
Rated 5 out of 5 stars

Order query

After emailing printerpix (& having no luck with solving my query) I then spoke with kayla on live chat & she has been most helpful & able to actually answer my question quickly without any issues. Thank you very much for your help Kayla

January 19, 2021
Unprompted review

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