printerspareparts.co.uk Reviews 417

component was listed correctly, with all relevant models that it would fit.
The ordering process was smooth, and the delivery was ontime.
Could not ask for any more!

Brilliant service - will be fitting it over the weekend!

Availability of spare part and prompt delivery.

On time, delivered to spec

Prompt service for a much needed part, many thanks.

I ordered a Brother fuser unit from this company. The part itself appeared to be in good condition and it was well protected with two layers of bubble wrap, but the overall presentation did not give me confidence that I had received a clearly new, properly supplied item.

The fuser was not sealed and did not arrive in a properly branded or clearly marked box. There was no meaningful paperwork with it, apart from a basic sheet advising that the printer firmware should be updated after installation, and a very basic invoice printed on plain A4 paper. For a relatively expensive printer part, I expected a more professional standard of packaging, documentation and reassurance.

I then needed to return the item as it was not fitted or used. I was told they would accept it back, but because it had been opened and unpacked, they would charge a 30% plus VAT restocking fee, subject to inspection. In my opinion, this is excessive, especially when the item was not fitted or used.

The email response also felt quite abrupt and not particularly customer-friendly. Overall, my impression was not of a professional, confidence-inspiring supplier, and I would be reluctant to use them again for parts of this value.

I managed to replace the wireless card in my Epson ET-2850 printer. It wasn't easy but I managed to find a YouTube video that helped. All working fantastic now. Thanks for you prompt supply of a quality part at a good price. 😃

Easy to find what I wanted online and my order arrived promptly and is now in use

Delivery service was excellent in quick time. Brand new original print cartridge as ordered. Good stuff - thanks.

Not quite 5 stars as product was a little pricey after adding VAT and postage.

The product was legit, in new condition, and worked perfectly. Straightforward process without any complications. I would buy from them again if needed.

Prompt, efficient service with a reasonable price

Very quick service. Thank you

Awesome, thanks for sourcing a hard to find replacement that's brand new, well done guys!

Ordered and delivered as expected and reasonably priced

Correct part, competitive price, delivered within 3 days, happy

Found the best price for a part from this store. Part arrived in perfect condition, well packaged and fast. Will keep this store in mind in the future if need be.

arrived undamaged, as described

Treated me very fairly. Could not ask for more