Printerval Reviews 225

TrustScore 2.5 out of 5

2.5

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Rated 4 out of 5 stars

I am soooo surprised to see so many low scoring reviews. I knew my product would take long to arrive so I ordered very early for my wedding anniversary and I couldn't contain myself when I got it yest... See more

Rated 1 out of 5 stars

Never received the memory items of my dad. Only lost him in November and the stress of dealing with this company has been awful. No communication from them and no offer of a refund. 83 pound out of po... See more

Company replied

Rated 2 out of 5 stars

The order and shipping went flawless. Nevertheless the quality of the product (sweater) is rather underwhelming. The fabric is pretty thin and doesn't feel comfy. The colors are partially not fully ap... See more

Rated 1 out of 5 stars

Printerval's customer service is non existent. The phone numbers they have on their website do not work and they do not respond to emails / return & refund requests. Their website claims returns and r... See more

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2.5

Poor

TrustScore 2.5 out of 5

225 reviews

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Replied to 9% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

Ordered a jumper in November, after various correspondence said the email was wrong even though it was the same! Said they would send order, never arrived now their inbox is full and cannot accept emails surprise surprise! How many people have lost money on their orders, including us £34.60. You should be ashamed of yourselves, people can't afford to loose their hard earned cash, with no goods delivered. Ours was a present. DONT USE THIS COMPANY NO INTENTION OF GIVING YOU A REFUND OR GOODS.

November 11, 2023
Unprompted review
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Rated 1 out of 5 stars

Ridiculous company

Ridiculous company. ordered hoodie 6 December giving plenty of time before Xmas according to there delivery information. And nothing. Check tracking one minute one place then somewhere else then back to original location looks total scam filled with b/s iv written this order off if it comes it comes. One thing for sure I'll never use this company (if you can call it that) again and urge others to avoid 😡

December 26, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID ! at all cost, save yourself trouble don't bother ordering cause you won't get your stuff.

December 25, 2023
Unprompted review
Rated 2 out of 5 stars

They sent me a reply that was not…

They sent me a reply that was not helpful on my order#US1126264, again never received it from December 13th. Now what happens. Wanted it for Christmas. Printval website is not user friendly. Where is my order, they charged my credit card

December 13, 2023
Unprompted review
Rated 1 out of 5 stars

STAY CLEAR OF THIS FIRM!!!!!!!

Do not trust this company.
They do not send orders and keep money. In hindsight this is a scam company with,possibly, roots in China.
They have deprived my disabled child of his Christmas present and me of money i do not have. Thank god there are foodbanks with people like this around!.I have told them this and they
do not care.
Contacted several times and they either ignore or send pictures of items I haven't ordered and say do I want 2 of them??¿??? No refund given.
STAY CLEAR!!!!
Have to give a star but in truth they do not deserve any stars!!!!!

December 12, 2023
Unprompted review
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Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible. I ordered 2 t-shirts on the 28th November as a Christmas present and I am still waiting for them. Numerous messages sent and only receive automated responses and I still don’t know where my order is. I have requested a refund and will probably have to wait another month for that. Very annoyed have now had to purchase an alternative present for Christmas. Avoid at all costs.

December 24, 2023
Unprompted review
Rated 1 out of 5 stars

I wish I could give 0 Stars

I wish I could give 0 Stars. I ordered an order on the 04/12/23 and it is now the 20/12/23 and it STILL says “in production”. I sent them an email explaining that this t-shirt is needed for Christmas and when it was going to come and they never replied apart from an auto reply? I don’t know when it’s going to arrive but this band is a peice of 💩! DONT ORDER FROM THEM IF YOU WANT IT WITHIN A MONTH

December 22, 2023
Unprompted review
Rated 1 out of 5 stars

Order placed 10th dec

I placed an order on the 10th Dec. . I have messaged Printerval three times now to ask if I will receive my order before Christmas but all I get back is an automated generic message saying I will get a response within 12 hours but it has been about 6 days and I still haven't had a reply. The order tracking service doesn't tell me anything. I'm sure I wont receive my order by Christmas. Absolutely rubbish customer service, I'd never buy again

December 22, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS - ORDER PLACED ON 10TH DEC. NO ITEMS DISPATCHED 11 DAYS LATER AND NO RESPONSE FROM THE SUPPORT TEAM.

December 10, 2023
Unprompted review
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Rated 1 out of 5 stars

Terrible customer service

I placed an order on the 9th Dec. It was estimated I should receive my order by the 18th Dec. I have messaged Printerval three times now to ask if I will receive my order before Christmas but all I get back is an automated generic message saying I will get a response within 12 hours but it has been about 5 days and I still haven't had a reply. The order tracking service doesn't tell me anything. I'm doubtful I will receive my order or get a refund. I will never use this company again.

December 16, 2023
Unprompted review
Rated 1 out of 5 stars

2nd negative review for stallers and scammers.....

2nd review for these people (?).
Today is 12/19/23. Order was from 11/18/23...guess where this is going? Says "delivered" but it wasn't to me. Some goofball from Printerval sent me an email after my 1st negative review but didn't have the guts to attach a name. He/she/it said "send us ID #, your address, email, etc...." stall tactics.
PEOPLE...STAY AWAY FROM THEIR SITE. File with Better Business Bureau a complaint for all to see like I have and that should help buyers...awful, terrible people and I am demanding my full refund of $48.62.../I MEAN NOW.

December 19, 2023
Unprompted review
Rated 1 out of 5 stars

Scammers !!!!

Scammers !!!!
Do not buy , choose another website.
I never got email confirmation, I sent 3 emails , no response .
Only got a reply on a review saying for me to give them order number , how the hell you want me to have it if you never sent email?????
Stop stealing from people , it’s so bad how you actually get away with it !!
Give me my Dam money back now!!!!
Never got an email but for sure you took money out my account fast !!!

November 30, 2023
Unprompted review
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Rated 3 out of 5 stars

Need better customer service.

I've read reviews on this company not getting back to them poor customer service. I've emailed 3 times but no response. I so want this item for Christmas. I'm not going to put this company down as its my first time of ordering from them. Just wish they would response to customers.

December 12, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid, avoid, avoid this company is terrible, I ordered 1 item mid November, they processed the payment immediately and took my money and then I heard nothing, I sent repeated emails to get a tracking number and after a lengthy delay the reply was order being processed will get shipping number when ready, finally on the 06/12 I got my shipping number but there is no way this is going to arrive in time for me to give it as a Christmas present. The lack of communication and service is the worst I have ever received.

December 6, 2023
Unprompted review
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Rated 3 out of 5 stars

Shipping

Ordering was no problem. Placed my order on July 8th. got a bunch of emails stating they received it and haven't heard from them since. It's a Tshirt not a complicated order.

July 16, 2022
Unprompted review
Rated 5 out of 5 stars

Ordering shirts on this site was easy

Ordering shirts on this site was easy. I got regular updates on my order with tracking information. I received all of my shirts before the date the site said I'd get them. Now our family can match when we go on vacation. I am very pleased with my order and the timeliness in which I received them. I would recommend them. Thank you!

June 4, 2022
Unprompted review
Rated 1 out of 5 stars

Do not recommend this company!!!

Ordered 6 Tshirts. Company kept sending emails, Your order is complete! How did we do? After receiving 2 shirts. Was on hold 3 HOURS until I found out the rest would come later. Received the rest. Color does not match and is AWFUL. DULL, DINGY blue, not bright like the kids shirts. Would not recommend this company!!!!

May 1, 2022
Unprompted review

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