Printrunner.com Reviews 621

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like flyers, banners, and business cards are of excellent standard and sometimes even exceed expectations. The ordering process is frequently highlighted as easy and efficient, with many appreciating the user-friendly website and the smooth upload of designs. Reviewers also commend the fast delivery and quick turnaround times, with orders often arriving earlier than anticipated. The service is consistently described as reliable and helpful, with many customers expressing their intent to continue using the company for their printing needs. However, some customers experienced issues with product quality, citing problems like thin glue on pads, unaligned prints, scuffed items, and colors not matching the original files or proofs. There were also instances where orders arrived damaged or with incorrect specifications, such as envelopes being printed green instead of using green paper. A few people also mentioned slow customer support response times and delays in receiving replacement orders.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the high... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the excellent... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ease of... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and fast shipping... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Competitive pricing, design tools good. Easy ordering. Good email follow up & tracking. Precision adjustments in design tool difficult, need more detailed instructions. Top glue on pads very thin... See more

Rated 4 out of 5 stars

I'm a long-time customer and can say Printrunner has good prices, quick turnaround, and the quality has been decent. Their website is easier to navigate than other web-based printers, which makes fo... See more

Company replied

Rated 5 out of 5 stars

Quick delivery & makes us look like a champ! I always trust PrintRunner to send me back great quality flyers for my clients. They are quick, professional and the final product AND pricing beats everyo... See more

Rated 5 out of 5 stars

The turnaround time for our order was great and perfectly fit into our schedule! A refreshing part of our experience was the ability for the PrintRunner team to transform our vision exactly as we want... See more

Company replied


Company details

  1. Commercial Printer
  2. Print Shop
  3. Printing Equipment and Supplies

Written by the company

Get affordable online printing and custom print services from PrintRunner. Top-notch quality materials for business cards, postcards, stickers, brochures and more!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

621 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Always a pleasure doing business with…

Always a pleasure doing business with Printrunner. High quality print items, fair pricing, quick shipping

March 2, 2026
Unprompted review
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Reply from Printrunner.com

Thank you! We’re thrilled to hear that you’re enjoying our high-quality prints and speedy service. Your satisfaction means a lot to us! -Customer Care

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Rated 5 out of 5 stars

Everything went as good or better than…

Everything went as good or better than expected. We will definitely use them again in the future. That should tell you everything you need to know

February 15, 2026
Unprompted review
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Reply from Printrunner.com

Thank you for your fantastic feedback, Chuck! We're thrilled to hear everything exceeded your expectations. We look forward to serving you again in the future. Your support means a lot to us! -Customer Care

Rated 5 out of 5 stars

The print was great quality!

The print was great quality on nice material. I got it quickly.

February 17, 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Chuck! We're thrilled to hear you loved the print quality and speedy service. Your satisfaction means a lot to us. Looking forward to your next project! -Customer Care

Rated 5 out of 5 stars

We recently ordered custom envelopes…

We recently ordered custom envelopes from Printrunner.com for our business, and we couldn’t be happier with the results! The print quality was sharp and professional, the colors were vibrant and accurate, and the paper stock felt high-quality and durable. Everything arrived on time and exactly as designed.

The ordering process was smooth and straightforward, and their pricing was very reasonable for the level of quality we received. These envelopes have really elevated our branding and made a great impression with our clients.

We will definitely be reordering from Printrunner.com. Highly recommend!

January 27, 2026
Unprompted review
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Reply from Printrunner.com

Thank you, John! We're thrilled to hear that you loved your custom envelopes and found our process smooth. Your kind words about our quality and pricing mean a lot to us. We look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

I love the glossy cardstock

I love the glossy cardstock. It looks just as I hoped it would. Thank you.

February 20, 2026
Unprompted review
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Reply from Printrunner.com

We're thrilled to hear you loved the glossy cardstock, Victoria! Your satisfaction is our priority, and we're glad we met your expectations. Thank you for the positive feedback! -Customer Care

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Rated 5 out of 5 stars

Quick reorder process and received when…

Quick reorder process and received when promised

January 26, 2026
Unprompted review
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Reply from Printrunner.com

Thank you for your positive feedback, Sam! We're glad to hear that you found our reorder process efficient and timely. Your satisfaction is our priority. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

They did an excellent work and service

They did an excellent work and service
We will be ordering from them again

January 13, 2026
Unprompted review
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Reply from Printrunner.com

We’re thrilled to hear you had a great experience with us! Thank you for your kind words and for choosing us for your printing needs. We look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

I am shocked at how beautiful our…

I am shocked at how beautiful our canvas print turned out. I was hoping for a decent print of some fine art but I got something that rivaled the original. The packaging was excellent too! There was nothing that could’ve destroyed that box. I will definitely order from PrintRunner again.

February 19, 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Summer! We're thrilled to hear that you're so pleased with your canvas print. It's wonderful to know our quality and packaging exceeded your expectations. We look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Absolutely wonderful service

Absolutely wonderful service. Easy to use platform, fast shipping. Didn't need to contact them for updates as they are very good with updating themselves! Will use again in the future. Highly recommend!!

February 20, 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Liz, for your fantastic review! We're thrilled to hear you enjoyed our service and found our platform easy to use. We look forward to serving you again in the future. Your recommendation means a lot to us! -Customer Care

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Rated 5 out of 5 stars

This was a great experience

This was a great experience. The proof was quick and the shipping was even quicker. The product looks great. I am very happy with this. I would definitely use this company again and we'll continue to use it

February 13, 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Serina! We're thrilled to hear you had such a positive experience with our quick proofing and shipping. Your satisfaction means a lot to us, and we look forward to serving you again in the future! -Customer Care

Rated 5 out of 5 stars

Easy to use and quick turn around

Easy to use and quick turn around!
We have been using Print Runner for many years. They have always provided excellent service and have a quick turn around time.

February 18, 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Ralphie! We're thrilled to hear you've had such a positive experience with our easy-to-use services and quick turnaround. We appreciate your loyalty over the years! -Customer Care

Rated 5 out of 5 stars

Great job printing my tickets

Great job printing my tickets. I had my tickets printed five years. I provided extra tickets. I will use them next year.

February 17, 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Carrie! We're thrilled to hear you were happy with your ticket printing and that you'll be back next year. Your loyalty means a lot to us! -Customer Care

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Rated 5 out of 5 stars

Fast service, perfect prints

Fast service, perfect prints, fast shipping. All around great customer service

January 1, 2026
Unprompted review
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Reply from Printrunner.com

Thank you for your fantastic feedback, Scott! We're thrilled to hear you had a great experience with our fast service and perfect prints. Your satisfaction is our priority, and we appreciate your support! -Customer Care

Rated 1 out of 5 stars

I received my order today and it was…Awful

I received my order today and it was very disappointing. My clients brand colors are maroon and cream the print appeared brown and grey. My files were converted properly to CMYK with color codes called out to ensure proper print but it was still messed up. In addition the print is unaligned and there is a white trim, i ensured the cream boarder bled pass the trim line but this still happened. Also many pieces of my order are scuffed and is lifting from the magnet. I reached out to customer service spent 30 minutes proving these issues to just get told someone will email me in about 2 days. No resolution, no guidance just a ticket put in. I have to say this is not Quality Printing, but Crappy Printing.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

The new maple syrup labels look great

The new maple syrup labels look great, and arrived as promised.
Working with one agent from printrunner was a very nice experience. Start to finish along with my changes to the 2 lables we ordered it was done with 1 very experienced person.

February 10, 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Chris! We're thrilled to hear that you loved the maple syrup labels and had a great experience working with our team. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to assisting you again! -Customer Care

Rated 5 out of 5 stars

Everything arrived as expected

Everything arrived as expected, ahead of schedule.

February 4, 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Brian! We're thrilled to hear that your order arrived ahead of schedule and met your expectations. Your satisfaction is our priority, and we appreciate your support! -Customer Care

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Rated 5 out of 5 stars

It was easy to place my order and get a reprint!

It was easy to place my order for four different window clings. When my order arrived, one of the four was printed incorrectly. I reached out and it was rectified at no cost to me. I will order them again when the need arrises. Thank you!

January 4, 2026
Unprompted review
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Reply from Printrunner.com

Thank you for your wonderful feedback, Theresa! We're thrilled to hear that your order experience was smooth and that we could resolve the issue promptly. We look forward to serving you again in the future! -Customer Care

Rated 5 out of 5 stars

Very high quality work

Very high quality work.

The order arrived very quickly and was perfect, exactly what I wanted. There were no problems with my order, in fact it exceeded my expectations. Will return to them for any future orders.

February 5, 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Jeff! We're thrilled to hear you loved the quality and speed of your order. It's fantastic to know we exceeded your expectations. We look forward to serving you again in the future! -Customer Care

Rated 5 out of 5 stars

Excellent

Excellent! Website easy to use and navigate. Excellent work product. Fast turnaround!

February 2, 2026
Unprompted review
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Reply from Printrunner.com

Thank you for your wonderful review! We're thrilled to hear you found our website user-friendly and enjoyed our quick turnaround. Your satisfaction is our priority! -Customer Care

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