È chiaramente una truffa!!! Inviano cose differenti rispetto a quello ordinato. Prendono tempo scusandosi e promettendo rimborsi che non avvengono mai! TRUFFA!!!! It's clearly a scam!!! They send d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I love the boxers I bought my hubby, with my face on of course. :D The quality of the product was actually way better than I expected. Unfortunately there was some problem with my order going trough a... See more
Company replied
Recived these as a gift, so I can only comment on the product itself. The socks are brilliant, the print includes two different images, which makes them all the more special. My cat is less impressed,... See more
Looking for a way to make your outfit that little bit more funky and unique? Then go grab yourself a pair of groovy socks! But not just any pair of groovy socks - design yourself a custom pair of pe... See more
Company replied
Company details
Information provided by various external sources
Print your best friend's face on your socks and try not to laugh! We bet you can't do it! Our collections of custom socks with picture, designer socks, personalized socks, hooded blankets, boxers and other gifts are just awesome! Each order supports our local animal shelter! Deal with it!
Contact info
Koszykowa 61, 00-667, Warsaw, Poland
- contact@printsfield.com
- printsfield.com
3.7
Average
442 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Slight issue with wrong cat being…
Slight issue with wrong cat being delivered first, but when our Gucci arrived, the wife was well happy with her birthday present 👍🏻
January 16, 2020
Unprompted review
Reply from PrintsField
Hey Nick, it was our pleasure to help imprint Gucci's cute face on your orders, We are delighted to know that your wife loved her presents. Please continue to visit our store for new designs as we have recently added a lot of them this year. Also look out for our discount codes that would come in your e-mail. Have a nice day Nick.
Best Regards,
Your PrintsField Team
Advertisement
They simply do not read or understand…
2 1/2 months further and still haven’t received anything. They simply do not read or understand customer concerns - they are only copying and pasting template responses. I am incredibly disappointed by this company. I thought this would be the perfect Christmas gift and that I would be raving about this company to friends and family, however based on my experience, I cannot in good faith recommend this company to anyone.
January 15, 2020
Unprompted review
Reply from PrintsField
So sorry you were made to feel this way Laura. Please rest assured that we have made changes to our company to ensure that these kind of incidences do not repeat themselves. Once again we sincerely apologize for all your trouble.
Best,
Your PrintsField Team
Amazing socks of good quality
Amazing socks of good quality. Service is also really good, they replied fast and friendly!
January 14, 2020
Unprompted review
Reply from PrintsField
Iris, it was such a pleasure working with you on those socks. Thanks so much for your positive feedback and good vibes. Thank you for supporting our business. Please check out our store for our newer range of products, we are absolutely sure you'll fall in love with more designs.
We're happy that you're happy with our service, and we're looking forward to your next visit.
Hurry back!
Best,
Your PrintsField Team.
Long shipping- average quality- friendly costumer support
I ordered my socks on December 2nd and received it on January 14th. On the website, it is not clear at first sight that the products come from China and not from Poland. The tracking numbers did not work and I had to contact the costumer support several times. The communication was very friendly tho and I didn’t wait long for replies. The print on the socks looks really cool but the quality could be better for the high price. I don’t think I’ll order again.
January 14, 2020
Unprompted review
Reply from PrintsField
Dear Bea,
It was a pleasure reading this feedback from you. Everyone at PrintsfField appreciates your support. We really appreciate you taking the time to share your feedback and being so open with us.
I'm glad you felt our prints were really cool, please keep an eye on your e-mail for discount codes from us. Thanks once again for shopping with us
Best,
Your PrintsField Team
We hope you'll come and see us again soon!
Socks look okay
Socks look okay, quality is poor.
shipping takes 2 months from
China
January 14, 2020
Unprompted review
Reply from PrintsField
Hello Christoph,
Thank you for leaving a feedback for our business. Rest assured we take your criticisms very seriously, and we are doing everything in our power to make sure that these unfortunate incidences do not occur again. Once again we are sorry for any inconveniences caused.
Best Regards,
Your PrintsField Team
Advertisement
The shipping took long
The shipping took long, the result is very cool! I got an answer to my questions very quickly, polite and helpful.
January 14, 2020
Unprompted review
Reply from PrintsField
Thanks for your kind and honest review Rahel. We are grateful for all the support you've shown our business. As a reward, please know that we have a Customer Loyalty Program that awards points to returning customers. These points could be used to get some of our products for free in future. Please ask about this program when making your next purchase.
Thank you so much for your patience Rahel.
Best wishes,
Your PrintsField Team.
Unclear shipping policies and poor updates
1. Delivery time very long (ordered end of November, still hadn’t got it 10th January)
2. Updates from company non existant as to why my order was stuck
3. Shipping from China, which means an added 25% to the price in import fees for me. Didn’t expect this as the company is in Poland. This information is not clear on the website. Fully not worth paying 50€ for two pairs of socks.
4. Customer service polite enough and replied quickly, but my experience is still ruined.
January 13, 2020
Unprompted review
Reply from PrintsField
Dear Cecilia,
Thanks for telling us the way you feel. We sincerely apologize for every inconvenience caused. Be aware that we have made some recent changes in our company to ensure that this never happens again. Once again,please accept our apologies.
Best,
Your Printsfield Team
Long shipping but very good print
It took to long to get the socks but actually they were pretty good
January 10, 2020
Unprompted review
Reply from PrintsField
We are so happy to know that you loved your socks Andreea. Sorry about the unfortunate delay in delivery, we have taken steps to ensure this never happens again. Please visit our store again to check out the amazing new designs we added this year. We're pretty sure you will love them.
Best Regards,
Your PrintsField team
Late order, great customer service
My order arrived late.
However it was resolved in a efficient and professional manner.
January 10, 2020
Unprompted review
Reply from PrintsField
Hello C247365,
So sad to read about this experience. We hope that this issue has now been resolved. Please be assured that we have made some changes to our company to ensure that these kind of occurrences never happen again. Once again, accept our sympathy.
Best Wishes,
Your Printsfield Team.
Advertisement
Quality of the socks is extremely bad
Quality of the socks is extremely bad, it took much longer time than it says on the website. Tracking code didn´t work, emails got answered by standardmails.
January 10, 2020
Unprompted review
Reply from PrintsField
Thanks so much Ute for attempting to support our business. We are so sad to hear that you had a negative experience with us. Our aim is to always go over and beyond for our customers so we want to assure you that these kind of experiences are not common anymore. We have seriously considered feedbacks such as yours and used them to improve our business. Once again, sorry for your experience.
Best,
Your PrintsField Team
Never delivered
Ordered some socks. Today I received a message saying that my delivery adress is incomplete/incorrect, which is not true. So I end up with no socks and no way to get my money back. Very dissapointing.
January 9, 2020
Unprompted review
Reply from PrintsField
Hello Eleonore, we are so sorry to read about this mix up, we hope the issue was later sorted out to your satisfaction. Once again, we apologise for this misunderstanding and we promise you that the company has taken steps to ensure this does not happen again.
Best wishes
Your PrintsField Team.
Very bad company and support
Very bad company and support. I ordered 3 pair of socks on November 23 and I still don't have them. 46 days later and I keep on getting the same response from support. If I can check it myself with the shipping provider. I will never order here again and I'm trying to get my money back, but this will probably also be very difficult.
January 9, 2020
Unprompted review
Reply from PrintsField
Hello Erik,
We would love to find out if this issue was later sorted out to your satisfaction. We would also like to apologize for any inconveniences that we may have caused you. We assure you that we have made some changes to our company to ensure that this never happens again.
Warm Regards,
Your PrintsField Team
Reply from PrintsField
Hello Isabelle, we are happy to see you confirm that our products are as great in real-life as they appear in the pictures. This year, we have created an amazing new range of designs and we would like you to please visit out store and have a look. You'll definitely love them.
Best wishes,
Your PrintsField Team
Advertisement
Very nice design of the socks
Very nice design of the socks! My girlfriend loved them. I also like the spirit of the company.
January 8, 2020
Unprompted review
Reply from PrintsField
It was our pleasure to help you design those cute pairs for your girlfriend Ben, and we are glad to hear that she loved them. On your next shopping, please remember to ask about our customer loyalty program. Thanks once again for shopping with us Ben.
Best wishes
Your Printsfield team
It's been 6 weeks and I still haven't…
It's been 6 weeks and I still haven't received my socks. Tracking links provided contains no info. DO NOT RECOMMEND!!
January 8, 2020
Unprompted review
Reply from PrintsField
We are so sorry to hear about this, Mags, we are pretty sure your order has now been sorted out. We are so sorry about any delays you may have experienced and we have taken steps to ensure it does not happen again. Once again, we apologise.
Best Regards,
Your PrintsField Team
Pleased with the results.
The socks took about 4 weeks to arrive. And there was no tracking info available. I wrote the customer service about it a couple of times and they were super responsive and as helpful as they could be. The socks look great for what they are. Overall I was really pleased.
January 8, 2020
Unprompted review
Reply from PrintsField
Hello William, we are excited to see that you left us a review here. Thank you for supporting our business. We are happy to know you loved your socks. Please enquire about our Customer Loyalty Program at your next purchase and take advantage of it. You could get some of our products for free using this program. Thank you once again.
Best,
Your PrintsField Team
Socks : satisfying quality, great pattern
I Ordered custom socks, which took approximately 3-4 weeks to arrive. The design of the socks is just what I wanted. After wearing a couple minutes, the backside of the socks started to break a little. The socks felt comfortable on feet and the fabric is a bit slippery.
January 8, 2020
Unprompted review
Reply from PrintsField
Thank you for your feedback Cecilia, we are happy to know that you loved your socked. Rest assured we have taken your criticism seriously and have taken steps to ensure you would love your socks even more, at your next purchase.
Thank you so much.
Best,
Your PrintsField team
Advertisement
Order doesn‘t arrive
I ordered Socks Mid November. They were shipped on the 3rd December. Trackinginfos not available. Still I didn‘t get my order but I get newsletters everyday from them....
January 6, 2020
Unprompted review
Reply from PrintsField
We apologise for this experience Andreas, our aim is to always go beyond our customers' expectations and we regret that this was not so in your case. We hope everything has now been sorted out regarding this order.
Once again, accept our apologies.
Best Regards,
Your PrintsField Team
FAKE FAKE FAKE!
FAKE FAKE FAKE!
Do not buy from this site!
Ordered over a month ago and still haven’t seen any sign of the order, but Payment has been made.
Hold jer væk!
January 6, 2020
Unprompted review
Reply from PrintsField
Hello Siri, we hope that this issue has now been sorted out. We regret that we were not able to go beyond your expectations on this order, please be aware that we have made changes to our team to ensure that this never happens again. Once again, we are sorry.
Best wishes,
Your PrintsField Team
Ordered 5 pairs of socks with friends…
Ordered 5 pairs of socks with friends images on. I ordered too late for Xmas and contacted them to find out about delivery. Communication was fast and great, although I didn’t get them for Xmas. But the support people were honest and told me that I had ordered too late. The delivery times did match up with their web site, 5 days after they have produced them. You can tell they make these from scratch. Not just a print.
The socks are really good. You can really tell who the people are.
One note to anyone who is thinking of buying. Use bright colours. I got some with my sisters dog and the photo was dark which made it hard to see.
I am very happy with the product and the service.
After submitting my review I read some bad reviews. Generally people who don’t get more than what was promised submit unfair reviews. I find them hard to believe considering my service. They were very good.
A bad review will generally includes unnecessary details so please take with a pinch of salt. Pay with PayPal and your money is safe.
January 4, 2020
Unprompted review
Reply from PrintsField
Thank you so much Joe for taking out the time to offer this great feedback. Customers like you make our business thrive and we are eternally grateful to have your support. We are happy to know that you loved your socks. Please keep telling your friends and family about us, and check out our store occasionally for more designs.
Best Wishes,
Your PrintsField Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.