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Pristine Auction Reviews 

9,551
•
TrustScore 4.5 out of 5

4.6

Online Auction Service
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Review summary

Created with AI, based on recent reviews

Looking at 357 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible variety of sports memorabilia and collectibles, noting that the online platform is exceptionally straightforward to navigate and use for placing live bids. Many loyal consumers also highlight the dependable customer service, consistently noting that purchased items arrive safely packaged and precisely as advertised. Some reviewers were not happy with high shipping costs and expensive extra service charges associated with winning their online purchases. A few other people also mentioned receiving specific items that felt disappointing or failed to match their expectations regarding product authenticity.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great variety of... See more

Quality

Consumers find quality to be positive, consistently expressing satisfaction with the items they purchase.... See more

User experience

Reviewers highlight positive aspects of user experience, describing the site and application as very easy to... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the great merchandise, unique... See more

Service

Customers had positive experiences with service, highlighting top-notch support, smooth processes, and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have made about 12 purchases through Pristine and they have all arrived well packaged and usually arrive earlier than expected. All items are as advertised and everything has been great all around.

Rated 5 out of 5 stars

Pristine Auction is the absolute best place to buy and or bid on autographed items. The site is very easy to work with and place your bids. You are notified if you are outbid, and can decide if you wa... See more

Rated 5 out of 5 stars

Pristine offers a wide selection of items in numerous categories which are easy to navigate. Shipping is quick and I utilize the hold to combine option to help save shipping costs for multiple wins o... See more

Rated 5 out of 5 stars

Pristine Auction is the number one company to purchase your autographed merchandise from. I've been a customer for a number of years now, and I buy with confidence, knowing all my memorabilia is authe... See more

Company details

  1. Online Auction Service
  2. Media Company

Written by the company

Online Sports Memorabilia Auction

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(9,551)

358 reviews in the last 12 months

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Rated 1 out of 5 stars

Nothing About Them is Pristine

I won bids on "mystery boxes"....anyone who collects knows these packs are a gamble on the value of what you will hit, but Pristine also makes you gamble on the condition of what you hit.

In my situation, Pristine included a heavily damaged card in what they were promoting as "all chasers". A chase card is supposed to be a highly sought after card in a break. I brought this to their attention and was told, "While we understand your concerns regarding the condition, we do not guarantee the condition of cards included inside mystery boxes." So a company purposely includes damaged items, but makes the buyer assume all the risks? That is not ok.

August 27, 2026
Unprompted review
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