Pristine Auction Reviews 9,344

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting items as described, authentic, and in mint condition. Many appreciate the efficient and secure delivery service, noting items are well-packaged and shipped promptly. The user experience, particularly the bidding process and website navigation, is frequently described as easy, smooth, and engaging, with many enjoying the live auctions. However, some customers expressed dissatisfaction with the pricing, specifically regarding auction fees, shipping costs, and additional charges, which they felt could be high. A few people also reported issues with "mystery boxes," stating the contents were disappointing or not as expected, and in some isolated cases, items arrived smeared or were perceived as inauthentic.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting the authenticity and quality... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently satisfied with their purchases,... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting fast shipping and secure... See more

Price

Users describe ambiguous interactions with price. Many consumers appreciate finding great prices, winning... See more

User experience

People report positive experiences with user experience, consistently describing it as easy, hassle-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found the exact drivers helmet autographed and certified easily. Auction worked flawlessly and I won. Product was shipped fast and it is an amazing piece for my collection. As described in mint cond... See more

Rated 5 out of 5 stars

The daily auctions provide a great opportunity to bid on 1000+ items but I can always find items im looking for or interested in. Everyday has something different to offer. Ive bought ALOT of memorabi... See more

Rated 5 out of 5 stars

Pristine Auction is the most trustworthy site to purchase autographed memorabilia from, They are a few notches above everyone else. You know that Everytime you make a purchase, you are receiving a... See more

Rated 5 out of 5 stars

Overall experience with the company is great as a customer. I do think some people are surprised that some of the extra charges when they make a purchase at first also love watching the live auction,... See more


Company details

  1. Online Auction Service
  2. Media Company

Written by the company

Online Sports Memorabilia Auction


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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Replied to 92% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Fake jerseys

Scammers! Bought two jerseys and BOTH were fake. They were very accepting in giving me a refund, and after “accidentally” sending me less than I was owed, I got a full refund. But they didn’t reimburse me for the customs charge that I had to pay (€60), they only offered me credit but I don’t want any more fake jerseys. Shipping cost $130 is beyond ridiculous also

Edit: regarding your reply, how about you take down the fake jerseys which you continue to sell

And speaking about your user agreement, your stuff is meant to be 100% authentic is it not?

January 15, 2026
Unprompted review
Pristine Auction logo

Reply from Pristine Auction

Hello Cristian,

We are glad we could assist you with the refund for your items. Please keep in mind that, per our User Agreement, we cannot refund fees or charges imposed by third parties. As noted in the shipping section of our terms, 'Customs fees are nonrefundable and will not be refunded by Pristine under any circumstances.'

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Rated 5 out of 5 stars

Pristine has Something for Everyone

Pristine offers a wide selection of items in numerous categories which are easy to navigate. Shipping is quick and I utilize the hold to combine option to help save shipping costs for multiple wins over a two week period.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! This was the first time I used Pristine Auction. I was skeptical, but the numerous positive reviews were motivation enough for me to give it a try. I received the pieces I won just exactly as described on the site. They were shipped with care and arrived in pristine shape. It was a simple and smooth process. I highly recommend!

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

So far my experiences with Pristine…

So far my experiences with Pristine Auctions has been nothing short of amazing! The products are always top notch, and I have scored some great gear from them so far and planned to do more in the future. The only thing I wish would change would be lower fees for those of us buying.

February 5, 2026
Unprompted review
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Rated 5 out of 5 stars

GREAT WEBSITE

I’ve purchased many things on here and they are always great on communication on when sending my orders! Always true quality and very unique items!

January 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Honest Company

I recently bid on a sealed football card pack and won the auction. When I received the sealed box, there was no card in the box. I contacted them and they refunded 100% of my money. They could have questioned my honesty, but they immediately sided with me and refunded my payment. The other Auctions I have won are authentic and carefully packaged. I will continue to do business with them.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

The live hosts are great

The live hosts are great! Very engaging, and high energy. My favorite thing is the deals!! You have to see it to believe! Highly recommend for anyone looking to grow their collection or make some money.

January 6, 2026
Unprompted review
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Rated 2 out of 5 stars

I won 2 mystery auctions

I won 2 mystery auctions. Both items were signed by the same person. Frank the tank! Who is Frank the tank?

January 3, 2026
Unprompted review
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Reply from Pristine Auction

Hello Tim,

Thank you for being a customer! Frank the Tank is a popular personality from Barstool Sports known for his passionate sports commentary.

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Rated 4 out of 5 stars

Super Fun

Super Fun! They take all the thinking out of the process of payment and shipping. I have picked up some great pieces that I never thought I would be able to get my hands on!! I’ll def be back on a regular basis.

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

Im pissed off

Im pissed off when I received my cards it wasn’t even close to be equal on what they have on the listing, i paid a lot of money for it and not one card that are graded are worth less than 20 dollars. Don’t bet on any mystery boxes is a scam.

December 24, 2025
Unprompted review
Pristine Auction logo

Reply from Pristine Auction

Mystery boxes offer a random selection of items, and a "hit" (a specific desirable item) is never guaranteed—they are based purely on chance.

If you are seeking a specific item, we strongly recommend purchasing that item directly rather than buying a mystery box.

Consistent with industry standards for all random-content items, all sales of mystery boxes are final.

For more details, please see our FAQs: https://pristineauction.zendesk.com/hc/en-us/articles/22381208062359-Mystery-Boxes

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