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PRISTINE FITS Reviews 282

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the fast and efficient delivery of products. Many consumers are impressed with the quality and authenticity of the items received, often noting that they found desired products here when unavailable elsewhere. The overall shopping experience is frequently described as hassle-free and positive. However, some customers also noted issues with delivery, reporting that their orders were either significantly delayed or never received, despite tracking indicating delivery. A few other people also felt that communication was poor when issues arose, with some experiencing unhelpful responses or a lack of follow-up from customer service.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Product

Consumers generally express satisfaction with the product quality. Many reviewers highlight that items are... See more

Order

Customers generally express satisfaction with their ordering experience. Many reviewers highlight the ease of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the quick,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They had the correct design, style and size in stock and they were delivered fast what more could you want when ordering trainers, particularly for my teenage son were other online service never have... See more

Company replied

Rated 5 out of 5 stars

Was worried about buying as you get alot of fake websites, couldn't find my partners trainers anywhere due to being out of stock, ordered around 10am yesterday and they was delivered today 2pm! really... See more

Company replied

Rated 5 out of 5 stars

I just wanted to say a massive thanks to this company for their excellent service. I had bought some trainers for my son from another retailer but they hadn't arrived in time for his holiday after bei... See more

Rated 5 out of 5 stars

Would 100% recommend ordering from Pristine Fits. Shoes arrived quickly and look great. Fit is good and really comfortable. Customer service was excellent too — they kept checking in with updates whic... See more

Company replied


Company details

  1. Sportswear Store
  2. Activewear Store
  3. Clothing Store
  4. Men's Clothing Store
  5. Shoe Store

Written by the company

Founded in 2023, Pristine Fits is a leading supplier of Luxury Sportswear based in the United Kingdom. With over 15,000 happy customers, we’re dedicated to delivering exceptional customer service every step of the way, while offering the highest quality products at unbeatable prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service and quick delivery

January 21, 2026
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Jamie,

Thank you for your review. We’re pleased to know you’re happy with our service and delivery. Your feedback means a lot to us.

Pristine Fits Team

Rated 5 out of 5 stars

Would recommend

Would recommend, trainers came in 2 days, thank you

January 17, 2026
Unprompted review
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Reply from PRISTINE FITS

Hi David,

Thank you so much for your kind words! We’re really happy to hear you’re satisfied with the delivery and your shoes. It means a lot to us, and we truly appreciate it.

Pristine FIts Team

Rated 5 out of 5 stars

Good company

January 15, 2026
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Edward,

Thank you so much for your kind words! We’re really happy to hear you’re satisfied with the delivery and your shoes. It means a lot to us, and we truly appreciate it.

Pristine FIts Team

Rated 4 out of 5 stars

Very good trainers and quick delivery

Very good trainers and quick delivery
Service But I wouldn’t say the quality of the trainers are worth the money I paid.

January 5, 2026
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Reply from PRISTINE FITS

Hi Carl,

Thank you for your feedback. We’re glad you were happy with the delivery and service. We’d like to assure you that we only sell 100% original shoes. If you have any concerns or would like to discuss this further, please don’t hesitate to contact us at info@pristinefits.com. We’re always happy to help.

Pristine Fits Team

Rated 5 out of 5 stars

Excellent options and delivery service

Excellent options and delivery service. I used them twice now for my daughter and will start using them for myself too

January 2, 2026
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

HI Mark,

Thank you so much for your kind words! We’re really happy to hear you’re satisfied with the delivery and your shoes. It means a lot to us, and we truly appreciate it.

Pristine FIts Team

Rated 5 out of 5 stars

Second purchase from these guys.

Second purchase from these guys.

Excellent both times

Fast and secure Royal Mail delivery

Authentic items

Will buy again for sure

January 11, 2026
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

HI MSD,

Thank you so much for your kind words! We’re really happy to hear you’re satisfied with the delivery and your shoes. It means a lot to us, and we truly appreciate it.

Pristine FIts Team

Rated 5 out of 5 stars

Excellent service nice trainers would…

Excellent service nice trainers would definitely recommend.

January 14, 2026
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

HI Gary,

Thank you so much for your kind words! We’re really happy to hear you’re satisfied with the delivery and your shoes. It means a lot to us, and we truly appreciate it.

Pristine FIts Team

Rated 5 out of 5 stars

Brilliant service very happy with my…

Brilliant service very happy with my trainers would 100% recommend

January 13, 2026
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

HI Ashley,

Thank you so much for your kind words! We’re really happy to hear you’re satisfied with the delivery and your shoes. It means a lot to us, and we truly appreciate it.

Pristine FIts Team

Rated 5 out of 5 stars

Great service

Great service, very speedy delivery considering I’m not from the mainland uk and I am very happy with the shoes I bought I couldn’t find them anywhere for ages and then came across this site who have multiple pairs and I ended up leaving with 4. I definitely would recommend using this site

January 14, 2026
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Jay,

Thank you so much for your kind words! We’re really happy to hear you’re satisfied with the delivery and your shoes. It means a lot to us, and we truly appreciate the recommendation 😊

Pristine FIts Team

Rated 5 out of 5 stars

Ordered a pair of Nike trainers quick…

Ordered a pair of Nike trainers quick delivery. Exactly what I wanted. No issues. Will defo buy from these again

Chris Newcastle

January 2, 2026
Unprompted review
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Reply from PRISTINE FITS

Hi Christopher,

Thank you so much for your trust and kind words. We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

First time using pristine fits and I…

First time using pristine fits and I will definitely be using again! Fantastic service and quick turn around from ordering & delivery!

December 27, 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi C.RIDD,

Thank you so much for your trust and kind words. We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Excellent

I have ordered twice from Prinstine Fits and both parcels have arrived within 2/3 days. Very good prices and sales , The quality of shoes and clothing are excellent aswell.
Will be buying from again.

January 4, 2026
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Josh,

Thank you so much for your trust and kind words. We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, I bought some ASICS trainers which I struggled to find, I’d highly recommend them,

January 3, 2026
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Steven,

Thank you so much for your trust and kind words. We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Top resellers 👍🏼

Websites simple and easy to use, service and delivery is very fast ordered trainers on Christmas Day was delivered in a couple days, deffo recommend top resellers 👍🏼

January 2, 2026
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Sam,

Thank you so much for your trust and kind words. We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

White and Graphite Gel 14 Kayano

Just Ordered Some Gel 14 Kayano Asics , came within 2 days , legit website , selling legit trainers , very impressed , thank you very much prestine fits 😉

December 31, 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Leon,

Thank you so much for your trust and kind words. We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

10/10

What can i say, everything 10/10. Very good prices. Will absolutely recommend to everyone. Happy new year to anyone reading this 😂

December 31, 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Abdul,

Thank you so much for your trust and kind words. We’re glad that you had a great experience with us. We look forward to serving you again. Happy New Year 🎉

Pristine FIts Team

Rated 5 out of 5 stars

Amazing service

Amazing service! I had a question about sizes and they replied within minutes. The shoes arrived in perfect condition and I couldn’t be happier.

December 19, 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Cengiz,

Thank you so much for your trust and kind words. We’re glad our team replies you in minutes. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Perfect service,even with the delivery…

Perfect service,even with the delivery Royal Mail was making it hard to deliver . pristine fits chased Royal Mail up to locate the parcel

December 20, 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Taylor,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

I ordered yesterday and delivery is…

I ordered yesterday and delivery is today! So quick and easy. I also messaged PristineFits on instagram asking about delivery and I got a response within 5 minutes! Super helpful.
Will definitely be ordering again :)

December 18, 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Molly,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Amazing customer service fast delivery…

Amazing customer service fast delivery and my asics trainers I bought are amazing

December 17, 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Wright,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

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