Pristine Gadgetz Reviews 

349
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that online orders arrive quickly and items look like brand new goods enclosed in secure packaging. Many shoppers appreciate the affordable prices and find the overall sound quality quite satisfying for their daily use. However, some customers also noted concerns regarding item authenticity. A few people additionally experienced frustrating communication challenges and difficulties securing a prompt refund when dealing with product returns. Others pointed out that support teams can be slow or unresponsive when trying to resolve unexpected issues.

What people talk about most

Product

Consumers find product to be a mixed experience, with many reviewers praising the affordable prices, prompt... See more

Quality

Reviewers mention ambiguous feedback about quality, with several consumers praising the excellent sound,... See more

Delivery service

Users describe ambiguous interactions with delivery service, as many consumers praise the prompt and fast... See more

Refund

People report negative experiences with refund processes, often facing unfulfilled promises regarding postage... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers highlight amazing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I purchased a set of what was advertised as refurbished Bose Ultra Open Bluetooth Earbuds for a really good price, more than 60% lower than other retailers. I researched the company and they ha... See more

Rated 4 out of 5 stars

Wished i had checked here first, but never mind. So i brought Airpods 4 ANC everything looks & sounds ok, so happy with the purchase. Lost one bud & need replacing, it was cheaper to... See more

Rated 5 out of 5 stars

I recently purchased a pair of refurbished airpods 4 and i am very satisfied with my purchase. The quality is excellent and the product is genuine at a very affordable price. Also delivery was fast.... See more

Company replied

Rated 5 out of 5 stars

Great service from this supplier and they responded to a number of questions I had and responded to all within minutes of sending my questions. The product purchased by me was genuine and not fake. I... See more

Company replied


Company details

  1. Electronics Company

Written by the company

Pristine Gadgetz - Online stands as the premier electronic gadgets retailer in the United Kingdom. Our offerings encompass a wide array of products, including mobile accessories, refurbished gadgetz, Lighting and various household items.


Contact info

3.6

Average

TrustScore 3.5 out of 5

349 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(349)

164 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth it!

Was skeptic at first but my order Came really quick and I was satisfied with my purchase — thanks again!!

July 26, 2026
Pristine Gadgetz logo

Reply from Pristine Gadgetz

Dear Tasfia,

Thank you for sharing your experience. We’re pleased to know your order arrived promptly and that you were happy with your purchase. We truly appreciate your trust and hope to serve you again in the future!

Kind regards,
Ella
Pristine Gadgetz Team

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Rated 1 out of 5 stars

Awful…

Product low quality said to be refurbished and working but found to have parts that failed after a day the delivery was ok quality dreadful

July 26, 2026
Rated 5 out of 5 stars

I have been using their product for three months

I have been using their product for three months now and the AirPods quality is so good, there has been no issues whatsoever. I highly recommend them!

June 3, 2026
Unprompted review
Pristine Gadgetz logo

Reply from Pristine Gadgetz

Dear Praise,

Thank you for sharing your experience with us! We’re delighted to know that you’ve been enjoying the quality of your AirPods and that everything has been working perfectly. Your recommendation means a lot to us, and we hope to serve you again in the future.

Kind regards,
Ella
Pristine Gadgetz Team

Rated 5 out of 5 stars

Quality company and quality service.

Purchased some AirPod pros for my son. Absolutely top pristine quality. Great communications all the way and very fast delivery.
Couldn’t be happier and my son was over the moon.
Thank you for a wonderful service. Would definitely recommend and would/will buy from again.

July 25, 2026
Pristine Gadgetz logo

Reply from Pristine Gadgetz

Dear Jonathan,

Thank you for your fantastic feedback! We’re so pleased to hear your son is delighted with his AirPods and that you were happy with the communication and delivery. We truly appreciate your recommendation and look forward to welcoming you back again.

Kind regards,
Ella
Pristine Gadgetz Team

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Rated 5 out of 5 stars

I got a pair of AirPods for my sister…

I got a pair of AirPods for my sister as a gift and they turned out amazing, so grateful to have found them!

June 18, 2026
Unprompted review
Pristine Gadgetz logo

Reply from Pristine Gadgetz

Dear LucaH,

Thank you for taking the time to share your experience with us. We're delighted to hear your sister loved the AirPods. We truly appreciate your support and look forward to serving you again.

Kind regards,
Ella
Pristine Gadgetz Team

Rated 5 out of 5 stars

Very fast shipping amazing quality…

Very fast shipping amazing quality product and very satisfied will order again

July 9, 2026
Unprompted review
Pristine Gadgetz logo

Reply from Pristine Gadgetz

Dear Costumer,

Thank you for your fantastic review! We're delighted to hear you were pleased with the fast delivery and the quality of your purchase. Your support means a lot to us, and we look forward to serving you again.

Kind regards,
Ella
Pristine Gadgetz Team

Rated 5 out of 5 stars

Refurbed AirPod 4

Ordered some refurbished AirPods 4 with ANC. They were one third of the price of a new pair! They arrived quickly and in perfect condition (shrink wrapped in original box like new). Quality is perfect and so happy with it.

June 30, 2026
Unprompted review
Pristine Gadgetz logo

Reply from Pristine Gadgetz

Dear Sofia,

Thank you for your wonderful review!

It's great to know you're enjoying the quality and found them to be such great value. We truly appreciate your support. We look forward to serving you again in the future!

Kind regards,
Ella
Pristine Gadgetz Team

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Rated 5 out of 5 stars

Great communication and easy to deal…

Great communication and easy to deal with

July 25, 2026
Unprompted review
Pristine Gadgetz logo

Reply from Pristine Gadgetz

Dear Paul,

Thank you for taking the time to share your feedback with us. It's fantastic to know that you found our communication clear and that your experience with us was smooth and hassle-free.

We truly appreciate your support and look forward to serving you again.

Kind regards,
Ella
Pristine Gadgetz Customer Support Team

Rated 5 out of 5 stars

Excellent all round

Excellent all round

July 1, 2026
Pristine Gadgetz logo

Reply from Pristine Gadgetz

Dear Larry,

Thank you for taking the time to share your experience with us. We're pleased to hear that everything met your expectations.

Thank you for choosing Pristine Gadgetz. We look forward to welcoming you back soon.

Kind regards,
Ella
Pristine Gadgetz Customer Support Team

Rated 5 out of 5 stars

Excellent product

June 24, 2026
Pristine Gadgetz logo

Reply from Pristine Gadgetz

Dear Steve,

Thank you for taking the time to share your experience with us. We're delighted to hear that you're happy with your purchase. We truly appreciate your support.

Kind regards,
Ella
Pristine Gadgetz Customer Support Team

Rated 5 out of 5 stars

Grt service

Grt service, grt product

July 3, 2026
Pristine Gadgetz logo

Reply from Pristine Gadgetz

Dear Paul,

Thank you for sharing your feedback with us! We're delighted to hear that you're happy with both our service and product. We truly appreciate your support.

Kind regards,
Ella
Pristine Gadgetz Customer Support Team

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Rated 5 out of 5 stars

Great price

Great price. AirPods came like brand new. Also, amazing customer service that helped with shipping issue. Highly recommend as an affordable AirPod option.

July 9, 2026
Unprompted review
Pristine Gadgetz logo

Reply from Pristine Gadgetz

Dear Jaymon,

Thank you for taking the time to share your experience with Pristine Gadgetz.

We are delighted to hear that you are happy with the quality of your AirPods and that they arrived in like-new condition. It is also wonderful to know that our customer support team was able to assist you in resolving the shipping issue promptly.

We hope you enjoy your AirPods, and if you ever need any assistance in the future, please don't hesitate to get in touch. We will always be happy to help.

Kind regards,
Pristine Gadgetz Customer Support Team

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