Pristine Gadgetz Reviews 

349
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that online orders arrive quickly and items look like brand new goods enclosed in secure packaging. Many shoppers appreciate the affordable prices and find the overall sound quality quite satisfying for their daily use. However, some customers also noted concerns regarding item authenticity. A few people additionally experienced frustrating communication challenges and difficulties securing a prompt refund when dealing with product returns. Others pointed out that support teams can be slow or unresponsive when trying to resolve unexpected issues.

What people talk about most

Product

Consumers find product to be a mixed experience, with many reviewers praising the affordable prices, prompt... See more

Quality

Reviewers mention ambiguous feedback about quality, with several consumers praising the excellent sound,... See more

Delivery service

Users describe ambiguous interactions with delivery service, as many consumers praise the prompt and fast... See more

Refund

People report negative experiences with refund processes, often facing unfulfilled promises regarding postage... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers highlight amazing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I purchased a set of what was advertised as refurbished Bose Ultra Open Bluetooth Earbuds for a really good price, more than 60% lower than other retailers. I researched the company and they ha... See more

Rated 4 out of 5 stars

Wished i had checked here first, but never mind. So i brought Airpods 4 ANC everything looks & sounds ok, so happy with the purchase. Lost one bud & need replacing, it was cheaper to... See more

Rated 5 out of 5 stars

I recently purchased a pair of refurbished airpods 4 and i am very satisfied with my purchase. The quality is excellent and the product is genuine at a very affordable price. Also delivery was fast.... See more

Company replied

Rated 5 out of 5 stars

Great service from this supplier and they responded to a number of questions I had and responded to all within minutes of sending my questions. The product purchased by me was genuine and not fake. I... See more

Company replied


Company details

  1. Electronics Company

Written by the company

Pristine Gadgetz - Online stands as the premier electronic gadgets retailer in the United Kingdom. Our offerings encompass a wide array of products, including mobile accessories, refurbished gadgetz, Lighting and various household items.


Contact info

3.6

Average

TrustScore 3.5 out of 5

349 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(349)

164 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Not genuine

Recieved bose earbuds after a week and they are NOT genuine and now the website is unreachable so cant get a refund

February 14, 2026
Unprompted review
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Rated 5 out of 5 stars

First time buying something with…

First time buying something with Pristine gadgetz and it will not be the last time the AirPods are great and arrived on time I really recommend anyone to buy from them.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

I bought AirPods Pro 2nd generation…

I bought AirPods Pro 2nd generation there was no reminder or information about these being fake however after 3 days of use apple flagged these as not genuine,I also paid for 1-3 day delivery which came to be delayed several times and customer service was horrendous.Do not buy if you genuinely want real AirPods, you are better off buying off backmarket for 15-20 quid more.

January 30, 2026
Unprompted review
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Rated 1 out of 5 stars

THIS COMPANY ARE SCAMMERS

THIS COMPANY ARE SCAMMERS they sold me fake airpods that are fake and break extremely easy as they have split twice and now i hate my life and my ex friend max is bullying me saying i have fake airpods and it gives me bad thoughts never buying from here again i hate u guys

February 3, 2026
Unprompted review
Rated 3 out of 5 stars

Fake

Paid extra for premium delivery (1-2 business days) however took just under a week. Quality good, but falsely advertised as real airpods. Do not buy if you’re expecting genuine products, would be better to get cheaper alternatives than paying a lot of money for a fake product.

January 25, 2026
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Rated 5 out of 5 stars

Great service

Great service. Exactly what I ordered, my daughter doesn't stop wearing them. Thank you

December 25, 2025
Unprompted review

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