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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ability to enhance online payment security and control. Many appreciate the ease of creating virtual cards with customizable limits, which helps prevent unauthorized charges and manage subscriptions effectively. The user experience is frequently highlighted as intuitive and straightforward, making online shopping and bill payments feel much safer. People also find the website and overall service invaluable for protecting their financial information and avoiding forgotten free trials. However, some customers experienced significant issues during the onboarding process, describing it as an "absolute disaster" due to extensive verification requirements and long waiting periods. A few users also reported problems with account deactivation, declined transactions, and difficulties with balance top-ups, leading to frustration and account closures.

What people talk about most

Payment

People report positive experiences with payment, highlighting the enhanced security and control it offers.... See more

Service

Customers consistently express satisfaction with the service, highlighting its value and ease of use. Many... See more

User experience

Consumers find the user experience to be positive, highlighting its ease of use and intuitive interface. Many... See more

Website

Customers had positive experiences with the website, finding it easy to use and well-designed. Many reviewers... See more

Subscription

Clients share positive opinions on subscription management, highlighting its effectiveness in controlling... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Privacy cards have been actually life changing. Being able to separate all my recurring payments into different cards, has greatly helped keep track of where my money is going. Settings limits, pausin... See more

Rated 5 out of 5 stars

Privacy.com has been a perfect service to help me prevent misuse of credit/debit card details. Even though many websites integrate with third-party payment processors like Apple Pay, Google Pay, etc,... See more

Rated 5 out of 5 stars

I genuinely love Privacy.com so much man. Thankfully, websites accept the virtual cards over some 95% of times at checkout. It has saved me from so many forgotten free trials and fraudulent charges fr... See more

Rated 5 out of 5 stars

This is such an amazing service. I use this on every website payment that feels even 1% shady (think healthcare practices, ecommerce shopping, restaurant reservation services, etc.) Now that I've had... See more


Company details

  1. Non-Bank Financial Service

Information provided by various external sources

Checkout securely online by creating unique credit card numbers for every purchase. Avoid data breaches, unwanted charges, and stolen credit card numbers.


Contact info

  • Madison Avenue 79, 10016, New York, United States

  • privacy.com

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Life changing organization

Privacy cards have been actually life changing. Being able to separate all my recurring payments into different cards, has greatly helped keep track of where my money is going. Settings limits, pausing when services are no longer needed, or using one time cards have all helped avoid unwanted extra fees.

January 13, 2026
Unprompted review
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Rated 5 out of 5 stars

This is such an amazing service

This is such an amazing service. I use this on every website payment that feels even 1% shady (think healthcare practices, ecommerce shopping, restaurant reservation services, etc.) Now that I've had access to this service I truly cannot imagine going back and giving out my CC info and address to all these websites. Thank you Privacy.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Privacy.com is the best way to control payments

Privacy.com means I never have to trust somebody with a credit card number online again. I can purchase things and then make sure that only what I approve gets paid and nothing gets charged at an unexpected time. The service is invaluable and easy to use.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Privacy.com has been a perfect service…

Privacy.com has been a perfect service to help me prevent misuse of credit/debit card details. Even though many websites integrate with third-party payment processors like Apple Pay, Google Pay, etc, it's not always the case. Whenever I have to manually enter card information into a website, Privacy.com has protected my information. Additionally, it's been a great way to make sure I stay on top of monthly/years subscription fees. Not only can I review a history of payments for a specific service, it's easy to see when prices change over time.

January 7, 2026
Unprompted review
Rated 4 out of 5 stars

I wouldn't say great, but very good.

I wouldn't say great. I'd say very good. The GUI is easy to understand. The boundaries around spending limits, why transactions are rejected, and other minutia are more opaque; sometimes requiring digging.

HOWEVER, the customer service is really good. When you don't understand something, they are very helpful. If a bit slow. Not perfect. But would still highly recommend.

January 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Privacy.com is the best service I use

Privacy.com is the best service I use, without a doubt. I am completely safe from credit card theft and they make it so easy. Support responds super fast. I cannot recommend them enough. Thank you Privacy.com!

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Very useful to be able to create cards so easily. They worked everywhere I used them, including internationally.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Powerful security made unbelievably simple

Privacy.com takes something that’s normally complicated and painful — managing online payments securely — and makes it incredibly easy to execute. You link your bank account once, and from there you can spin up single-use or merchant-locked virtual cards in seconds. No drama, no technobabble, just clean execution.

The platform gives real control: spending limits, one-time cards, cards dedicated to specific merchants, and the ability to pause or close a card instantly. That’s exactly the kind of risk management discipline most banks claim to offer but rarely deliver. Here, it just works.

User experience is straightforward, intuitive, and refreshingly free of fluff. They took a complex backend problem and wrapped it in a consumer-grade interface — classic “high impact, low friction.” Security without headaches. Efficiency without bloat. That’s best-practice product management.

Bottom line: if you buy online, subscribe to services, or just want tighter control over your finances, Privacy.com is a must-have tool in the stack. It’s one of those services you don’t realize you needed until you start using it… and then you don’t want to operate without it.

December 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Privacy is Awsome!

Privacy is awsome! I found them after an extensive search for a solution to recurring monthly payments to questionable services you don't want but they won't cancel! I'm happy with all services so far but I can cancel at the push of a button the next time I'm not!

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Secure, Accurate, and Reliable

I think Privacy is a very good tool because I like to keep my debit account information secure. The company does an excellent job with accuracy of each transaction, and I really appreciate receiving notifications for every one of them.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great for travel

I love using Privacy cards for booking travel. My normal credit cards inexplicably get declined sometimes, but never the Privacy cards.

December 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Single-Use FTW

I enjoy the ease of use and the single use cards a lot. Sometimes I am on a site that I don't fully trust but am willing to take a chance. I feel like I have more protection with Privacy.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful!

It works so well I usually forget I’m using it! Highly recommend for internet purchases, recurrent bills etc.

December 11, 2025
Unprompted review
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Rated 5 out of 5 stars

I love that I can protect my card…

I love that I can protect my card details when I don't trust a website or an app or when I wanted to control apps from charging me after my free trials expire. I keep forgetting and getting charged after free trials. Privacy.com simplifies this all.

December 2, 2025
Unprompted review

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