Private Blood Tests Reviews 

251
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the extremely efficient booking process, noting that it is very easy to schedule appointments and find convenient local healthcare facilities. Consumers also mention that the medical test results arrive quickly and come with very helpful, detailed comments from professional doctors. However, some customers also noted that the overall booking process could sometimes be clearer and more transparent before finalizing any online purchase. A small group of reviewers experienced unexpected delays in receiving their laboratory test results or felt that customer response times were far too slow.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast, affordable, and... See more

Response time

Reviewers highlight mixed experiences regarding response times and turnaround speed. Many customers report... See more

Booking process

Customers had positive experiences with booking_process, reporting that ordering tests and arranging... See more

Price

Users describe satisfaction with the affordable and fair pricing options available. Consumers appreciate that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website information and the prices are fairly reasonable. I purchased a test online and was immediately sent a confirmation email including next steps. I found the test at my nearest hospital eas... See more

Rated 5 out of 5 stars

After several failed attempts to obtain a specialist blood test to determine if I don’t suffer from a blood disorder run in the family I found Private Blood Tests able to complete this test. After... See more

Rated 5 out of 5 stars

I recently booked 2 private blood tests to figure out if I have an underlying B12 and folate issue that my GP was ignoring. The booking process was amazing, I was seen the next day at a walk in clinic... See more

Rated 5 out of 5 stars

The blood tests are easy to book, the packages provide good cost effective way to test various things. the hospital provides flexibility and ease to find an appropriate appointment time. Sadly, my r... See more


Company details

  1. Blood Testing Service

Written by the company

This service commenced in 2012 and enables you to request fully accredited UKAS ISO5189 pathology testing at up to 31 Spire Private Hospitals rated either Good or Outstanding by the Care Quality Commission. With Phlebotomy and our own GP referral included, samples are analysed across Spire's own Laboratory Network and results are sent straight to your inbox. This is an all-in-one VIP service, not a DIY postal kit.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

251 reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(251)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Test was carried out quickly and within…

Test was carried out quickly and within the promised time frame.

March 19, 2025
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Reply from Private Blood Tests

We are so please that you found our service quick and was within the time frame.
Thank you for taking the time to let us know Sherril!

Nicky : )

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Rated 5 out of 5 stars

Excellent experience - would use again!

The user experience of searching for specific tests, understanding the details of what was included in these tests and adding them to my basket and paying was seamless. What stood out was the information pamphlets sent out after purchase with detailed instructions about what to do next and any issues to avoid. It felt very personalised and considerate. The test results arrived back earlier than planned and the Dr's notes were very informative. I would not hesitate to use Private Blood Tests again.

March 11, 2025
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Reply from Private Blood Tests

Thank you so much for such thoughtful and detailed feedback.

We’re absolutely delighted to hear that the entire experience, from searching for tests to receiving your results was seamless and intuitive.
We’ve worked hard to make sure the website is as clear and user-friendly as possible, so it’s lovely to hear that came through.

It’s especially encouraging to know that the post-purchase information stood out to you.
We always aim to make things feel personal, not clinical, so we’re really pleased the guidance and attention to detail made a difference.

Receiving results ahead of schedule is always a bonus, and we’re glad the doctor’s notes added value and clarity.
We’d be thrilled to support you again in the future, should you ever need us.

Becky ; )

Rated 5 out of 5 stars

Excellently organised!

Easy to arrange a test, quick to get an appointment at one of the many Spire hospitals across the country, and prompt turnaround times for results.

March 18, 2025
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Reply from Private Blood Tests

Thanks for your feedback!
We’re delighted you found it easy to arrange your test and get a quick appointment at Spire.
A fast turnaround on results is what we strive for, so it’s great to hear everything went smoothly for you.

Becky ; )

Rated 5 out of 5 stars

Efficient service

Efficient service. Easy to book.

March 10, 2025
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Reply from Private Blood Tests

That's great to know Tony, thank you so much for your five stars!!

Jason : )

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Rated 5 out of 5 stars

Very straightforward

Very straightforward. My blood results were with me two days later! Fantastic service.

March 12, 2025
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Reply from Private Blood Tests

Lovely of you to let us know Tiffany!
We are so pleased that you found our service fantastic, means alot to us.

Becky : )

Rated 5 out of 5 stars

A Useful and Prompt Service

I got the results in good time and the results were clear for my own interpretation.

March 10, 2025
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Reply from Private Blood Tests

That’s great to hear!
We’re really pleased the results arrived in good time and that they were clear for you to interpret.
If there's ever anything else we can do to help, just let us know.

Becky ; )

Rated 1 out of 5 stars

I wanted to have a urine culture test…

I wanted to have a urine culture test at this clinic, which I had to pay for. I did not want any other service. On the company's website it costs £95, but it does not say that I need a consultation, which must be paid for separately. I consider this to be misleading advertising. Attention to other interested parties, do not waste your time.

March 6, 2025
Unprompted review
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Reply from Private Blood Tests

Dear Vicentiu,

I'm very sorry to hear that you feel misled. Please email me at rebecca@bluehorizonmedicals.co.uk with the details, and I will personally look into this matter.
I'm not entirely sure what payment you are referring to regarding the extra consultation fee, but I’d be happy to investigate and clarify.

I look forward to hearing from you soon.

Best regards,
Rebecca

Rated 5 out of 5 stars

Easy to use service

Straightforward process to get the blood test done and rapid delivery of results. Very good service all round.

February 25, 2025
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Reply from Private Blood Tests

Thank you for your kind words!
We're so pleased to hear that you found the process straightforward and that you were happy with the speed of results.
Providing a smooth and efficient service is exactly what we aim for, so it’s great to know we’ve delivered on that for you.

Becky :)

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Rated 5 out of 5 stars

Very quick and easy process

Very quick and easy process, emails were informative and provided all information necessary to book test and receive the results, everything was easy to understand.

February 24, 2025
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Reply from Private Blood Tests

Thank you for your kind words!
We're so pleased to hear that you found the process quick and easy and that our emails provided all the information you needed.
Making things as straightforward as possible is exactly what we aim for, so it's great to know we’ve delivered.

Becky :)

Rated 5 out of 5 stars

Very helpful

Very helpful - very efficient!

February 21, 2025
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Reply from Private Blood Tests

We are so please you found our service very helpful and appreciate the time you have taken to let us know!

Nicky ; )

Rated 5 out of 5 stars

Excellent Service

This service is easy to use, competitive price and quick results. Kept informed throughout.

February 21, 2025
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Reply from Private Blood Tests

We really appreciate your lovely feedback!
It’s great to hear that you found the service straightforward, competitively priced, and efficient.
Keeping you informed every step of the way is important to us, so we’re delighted that it made a difference.

Becky :)





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Rated 5 out of 5 stars

The Spire hospital was fantastic

The Spire hospital was fantastic, from helpful reception staff ,who went above & beyond their job to help ,speed with the following day service, and efficient nurse doing procedure, and 2 days for results by email
I would thoroughly recommend .

February 12, 2025
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Reply from Private Blood Tests

Thank you for sharing your experience, it’s wonderful to hear that everything went so smoothly for you!
We’re delighted that the Spire team provided such excellent care and efficiency at every stage.
It’s always great to know that their dedication makes a real difference.

We really appreciate your recommendation and kind words.

Becky :)

Rated 1 out of 5 stars

Very disappointing

Very disappointing! My drs won’t accept the results unless they are sent direct from the company. The company won’t send results to the drs even though it would take 1 min to do therefor, this whole process is useless. I do not recommend this company to anyone wanting blood tests.

February 20, 2025
Unprompted review
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Reply from Private Blood Tests

We’re really sorry to hear that your doctor won’t accept the results directly from you.
We completely understand how frustrating that must be. Unfortunately, due to data protection regulations, we can only send results directly to the patient, but we always encourage patients to share them with their healthcare provider in the format provided.

In most cases, a printed copy of the results should be acceptable for your doctor, as they contain all the necessary details, including the laboratory's information.
It may be worth checking with them again.
Additionally, it’s worth noting that around 90% of the time, we use the same accredited laboratories as the NHS, so the quality and reliability of the results should be no different from those issued through standard healthcare channels.

We genuinely appreciate your feedback and understand how important a smooth process is when it comes to blood testing.
If there’s anything else we can do to help, please feel free to email rebecca@bluehorizonmedicals.co.uk

Jason :)

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Rated 4 out of 5 stars

Very professional with quick turnaround

Very professional with quick turnaround

February 14, 2025
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Reply from Private Blood Tests

Thank you for your kind words!
We’re so pleased to hear that you found our service professional and efficient.
Providing a smooth and stress-free experience is always our goal, so it’s great to know we’ve met your expectations.

Becky ; )

Rated 5 out of 5 stars

Great service and all in time as well.

All on time and good and clear information from doctor

February 14, 2025
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Reply from Private Blood Tests

We’re so pleased to hear that everything went smoothly and that you found the doctor’s information clear and helpful.
It’s always great to know when things go just right!

Becky :)

Rated 5 out of 5 stars

Lovely nurse who drew blood painlessly…

Lovely nurse who drew blood painlessly . This is the second time I have used this service and it still merits five stars in my humble opinion.

February 14, 2025
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Reply from Private Blood Tests

We’re so pleased to hear that your experience was just as positive the second time around.
Our team, especially our lovely nurses, always strive to make the process as smooth and painless as possible, so it’s wonderful to know we’ve hit the mark again.

We truly appreciate your five-star support and look forward to helping you in the future.

Becky :)

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