Compared to the nhs behaviour iv experienced.. the difference is night and day. Pay for private care and actually get care/advice you need, apposed to you just been used as a 'cash cow' for years b... See more
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Review summary
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Started by booking a video consultation, which I managed to get within half an hour at 7:30pm on a Sunday ! They then booked me in for an in-person appointment the next day where the doctor was amazin... See more
This has been a great service. Under some time pressure, initial appointments were made quickly through the central (London) number and delivered professionally and with great care through the Bourne... See more
Company replied
I cannot recommend this service enough. I was really worried about my two year old so booked an appointment for 3 hours time. The doctor phoned me ten mins earlier than scheduled and was SO understand... See more
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Company details
Written by the company
Private Medical Clinic is a trusted provider of same-day private GP services across the UK, offering accessible, affordable, high-quality private healthcare without the long waits associated with NHS appointments. Whether you need a private GP consultation, urgent medical advice, repeat prescriptions, blood tests with next-day results, or specialist referrals, our experienced and GMC-registered doctors are here to support you with personalised care when you need it most. From our centrally located clinics in Edgbaston, Birmingham and other major UK cities, we deliver fast, confidential medical care in-clinic, online, or by home visit — tailored to your schedule and health needs. Our services include comprehensive general practice, preventative health assessments, travel vaccinations, mental health support, and rapid access to diagnostics and specialist care, all with transparent pricing and no hidden fees. At Private Medical Clinic, patient wellbeing is at the heart of everything we do. We combine clinical excellence, compassionate service, and flexible booking options to make private healthcare straightforward, efficient, and patient-focused.
Contact info
88 Hagley Road, B16 8LU, Birmingham, United Kingdom
- 01217980729
- hello@privatemedicalclinic.co.uk
- privatemedicalclinic.com
4.5
Excellent
229 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
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Highly professional and efficient service
A efficient, friendly and professional service. Would highly recommend.
February 2, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Sara,
Thank you for your kind review. We’re pleased to hear that you found our service efficient, friendly, and professional. Delivering high-quality care with an excellent patient experience is central to our private GP clinic, and we truly appreciate your recommendation.
Kind regards,
Merima - Practice Manager
Very polite and professional
Very polite and professional. Receptionist helpful Dr pleasant.
February 3, 2026
Unprompted review
Reply from Private Medical Clinic
Dear John,
Thank you for your feedback. We’re pleased to hear that you found our team polite and professional, from our helpful reception staff to your pleasant GP consultation. Delivering a high standard of care and service throughout our private GP clinic is very important to us.
Kind regards,
Merima - Practice Manager
Very friendly and informing ☺️
February 3, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Keyen,
Thank you for your feedback. We’re pleased to hear that you found our service friendly and informative. Providing clear communication and a welcoming patient experience is an important part of our private GP clinic services.
Kind regards, Merima
Practice Manager
Reply from Private Medical Clinic
Thank you, Cameron! We're glad you found the service easy, helpful, and efficient. We appreciate your kind words about our private GP care at Private Medical Clinic.
Best regards,
Naima (Patient Care Coordinator)
This company is definitely worth the money
The company in my opinion does an excellent job with very professional doctors that explain things very clearly, fast and precise action that makes the NHS look incompetent
January 27, 2026
Unprompted review
Reply from Private Medical Clinic
Thank you, Mark! We’re really pleased to hear you had a positive experience with our private GP service at Private Medical Clinic. Our team is committed to providing fast, clear, and professional care every time.
Best regards,
Naima (Patient Care Coordinator)
He was attentive
He was attentive. Asked lots of questions to properly diagnose my symptoms. He prescribed antibiotics and within a day and a half my symptoms finally began to improve. I had been feeling bad for 11 days and not improving. I also have asthma and had some irritation in my lungs. I was hesitant to take the steroids he provided but am so glad I did. I hadn’t realised how bad my breathing was until I finally started to feel better. He was also very easy to get an appt. NHS took over 6 hours to get back to me. By that point I had already had my private appointment and began my prescription.
January 19, 2026
Unprompted review
Reply from Private Medical Clinic
Thank you so much, Cara, for your detailed and thoughtful feedback.
We're really pleased to hear that you had a positive experience with our private GP service at Private Medical Clinic. It’s great to know the treatment provided helped you feel better so quickly — especially given how long you’d been unwell.
Wishing you continued good health and a full recovery.
Best regards,
Naima (Patient Care Coordinator)
Fast clear advice and prescription
Fast clear advice and prescription, will use again.
January 11, 2026
Reply from Private Medical Clinic
Thank you, Ian! We're glad you found the service fast and clear. We look forward to supporting you again whenever needed.
Best regards,
Naima (Patient Care Coordinator)
Total scam
Total scam, charge an additional 25 quid for a perscription, not made clear during the booking process.
January 16, 2026
Unprompted review
Reply from Private Medical Clinic
Hi Brian,
Our prescription charge of £25 is clearly stated on both the booking page and fees page. This covers the secure generation and immediate delivery of a private prescription to your phone, redeemable at any pharmacy.
Accusing us of a “scam” is not only false but highly inappropriate. We take such claims seriously and stand by the transparency of our pricing and the integrity of our service.
If you would like to discuss this further, we are happy to speak with you directly.
Best regards,
Naima - Patient Care Coordinator
Easy to arrange an appointment
Easy to arrange an appointment. Very helpful doctor. Quick and efficient service.
January 14, 2026
Unprompted review
Reply from Private Medical Clinic
Thank you, Anne! We're glad you found the process smooth and the service efficient. Your kind words about our private GP are much appreciated.
Best regards,
Naima (Patient Care Coordinator)
Fantastic service
Fantastic service. Dr Dattani was most helpful and kind. He listed to my concerns and arranged appropriate medications to help me manage my condition better.
Highly recommended
January 13, 2026
Unprompted review
Reply from Private Medical Clinic
Thank you, Eva! We're so pleased to hear you had a fantastic experience with Dr Dattani at our private GP clinic. It’s great to know he was attentive and able to provide the right care and medication to support you. Your recommendation means a lot!
Best regards,
Naima (Patient Care Coordinator)
Personal speedy service by an…
Personal speedy service by an experienced Clinician. Very informative and quick to direct to a shared understanding. Saved me alot of time waiting in A&E. Early intervention saved me considerably worrying. Thank you so much. Service deserves praise.
January 10, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Priya,
Thank you so much for taking the time to leave such a kind and thoughtful review – it truly means a lot to us!
Your kind words are greatly appreciated and help us continue to provide the high-quality, prompt care that our community deserves.
Wishing you all the very best, and please don't hesitate to reach out if you ever need us again.
Warm regards,
Merima - Practice Manager
Quick same day appointment by telephone at a time of my choosing.
Hiya People,this is the first time I’ve ever used a private medical service.After issues beyond my control,I was left without my pain relief medication so did a quick google(like you do😀👍) and found this clinic.I found the costs very reasonable and to be able to speak to a G.P at 8pm on a Friday night was both a relief and a blessing.Professional and ethical I’m very happy with the service I recieved,and would like to give a grateful thankyou to Dr.Anuveer.
January 9, 2026
Unprompted review
Reply from Private Medical Clinic
Thank you so much, Rachel, for your kind words and for trusting us with your care. We're so glad Dr Anuveer and our team at Private Medical Clinic could support you promptly when you needed it most — especially outside typical hours. It means a lot to know your first experience with a private GP service was a positive one!
Best regards,
Naima (Patient Care Coordinator)
Professional
Professional, listened and carried out what we needed, excellent service! Thank you
December 16, 2025
Unprompted review
Reply from Private Medical Clinic
Thank you, Kez! We're so pleased to hear you had a professional and positive experience with us. Your kind words are truly appreciated.
Best regards,
Merima (Practice Manager)
Excellent service
In a time when it’s virtually impossible to see a GP, the service provided was absolutely seamless. Dr Dattani was extremely professional and courteous. He really listened to my concerns and I was very happy with the outcome of my consultation. I can highly recommend.
December 11, 2025
Unprompted review
Reply from Private Medical Clinic
Thank you, Keen, for your thoughtful feedback. We're so pleased to hear that Dr Dattani provided a seamless and professional experience. It's wonderful to know you felt listened to and supported.
Best regards,
Merima (Practice Manager)
Fast, stress-free & competitively priced
Incredibly efficient service.
Highly recommend.
December 11, 2025
Unprompted review
Reply from Private Medical Clinic
Thank you, Philip! We're so pleased to hear you found the service efficient and appreciate your recommendation.
Best regards,
Merima (Practice Manager)
no help at all
November 23, 2025
Reply from Private Medical Clinic
Dear Marius
Thank you for your feedback. As there’s no context provided in your review, we’re unable to understand what went wrong. We’re very sorry to hear you felt unsupported, and we would be grateful if you could contact us at info@privatemedicalclinic.co.uk, so we can look into this for you.
We are always keen to learn and improve if any patient is left dissatisfied.
Best regards,
Merima (Practice Manager)
I recently had a B12 injection at the…
I recently had a B12 injection at the Oxford branch and the whole experience was incredibly positive. Melissa, the receptionist, was so kind, patient, and informative from the moment I arrived. She explained the process clearly and made sure all my questions were answered, which really put me at ease.
Dr Sony administered the injection professionally and gently, and I felt very well looked after throughout. I’m really happy with the care I received and would happily return for future treatments.
December 3, 2025
Unprompted review
Reply from Private Medical Clinic
Dear Summer,
Thank you so much for your kind and detailed feedback. We're delighted to hear that your experience at our Oxford branch was such a positive one. Melissa will be so pleased to know her warm and informative approach made you feel at ease, and we’re glad Dr Soni was able to provide gentle and professional care.
We truly appreciate your trust and look forward to welcoming you back for any future treatments.
Best regards,
Naima – Patient Care Coordinator
Dr Simon always goes above and beyond…
Dr Simon always goes above and beyond for his patients & the service from the clinic is second to none , I would highly recommend!!
December 3, 2025
Unprompted review
Reply from Private Medical Clinic
Dear Corey,
Thank you so much for your kind words. We're thrilled to hear that Dr Simon Khela has made such a positive impact and that you’ve found the service at our clinic to be outstanding. Your recommendation truly means a lot to us!
Best regards,
Naima – Patient Care Coordinator
Fantastic service
Fantastic service! Managed to get an appointment on the same day and was given enough time discuss my issues without feeling rushed, all for a very reasonable fee.
November 20, 2025
Unprompted review
Reply from Private Medical Clinic
Dear Zahid,
Thank you for your wonderful feedback! We're so pleased to hear that you found the service efficient, accommodating, and good value. We’re glad we could provide the time and support you needed.
Best regards,
Naima – Patient Care Coordinator
Medical incompetence & poor customer services
Poor customer service, miss-sold tests which were not required, failed in their basic duties to provide critical information.
I booked an appointment with the practice to request a referral to a back specialist, having a known condition that had likely returned. During the appointment, I was told numerous blood samples were required at a cost of about £800+. This sounded excessive and unusual considering the issue was related to my spine, but I agreed to it.
When the results came back, I was told that one of the things they had tested was testosterone, which has no relation at all to spinal issues. They said my testosterone levels were low and that a second blood test was required to confirm this. At that point, they offered me testosterone replacement, and they seemed eager to push these long-term, life-changing drugs at a significant cost.
By chance, before the second blood test, I mentioned to a friend what was going on. They told me that for testosterone testing, the practice should have advised me to fast, take the test in the morning, and not use a gym beforehand. I explained that none of this had been mentioned to me on either test. Coincidentally, I had done an excessive gym session only half an hour before the first test. The second test, thankfully due to advice from a friend came back in the normal range.
My concern is that the practice failed in its responsibility to notify me of the correct procedures when giving blood. They made no effort to do so and seemed very eager to start pushing life-changing medication that was completely unnecessary. Their failure to provide me with basic information that any doctor should give caused significant worry and distress. My biggest fear is that I had been planning to go to the gym shortly before the second test as well, which could easily have resulted in a second “low” testosterone reading.
When I raised this with them, they offered the bare minimum, which was to refund the second, unnecessary test. However, despite emailing them four separate times and two months, they still have not processed the refund. Further investigation has shown that the blood tests they ordered in relation to my spinal issue had nothing to do with the condition and should never have been done, clearly a way for the practice to maximise profits.
A very disappointing experience overall. Oversold, sold things that weren’t required, failed to give even the basic information I would expect any practice to provide, and despite admitting their error, I still haven’t received the refund. I would absolutely not use them again, and I’ve noticed from other reviews that several other patients have had similar issues.
July 30, 2025
Unprompted review
Reply from Private Medical Clinic
Dear Mr Collingwood, thank you for your feedback.
Our Medical Director and Practice Manager have already conducted a comprehensive review of your case and been in direct contact with you. Following this, we respectfully maintain that your review does not reflect the full context of the care provided
We hope the detailed explanation and findings shared via email have provided clarity regarding the tests and clinical recommendations made, all of which were based on professional medical judgement and in line with best practice.
Should you have any further concerns, we remain available to discuss them directly.
Best regards,
Naima – Patient Care Coordinator
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