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PrivateSickPay.co.uk Reviews 1,104

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and pleasant demeanor, making the entire process smooth and stress-free. Many people highlight the excellent customer service, noting that advisors explain everything clearly and patiently, ensuring full understanding without any pushy sales tactics. The product itself is frequently described as a great investment, with consumers appreciating the ease of setting up policies and the overall efficient user experience. Reviewers are particularly impressed with the transparent communication and the personalized approach taken by the staff, who go above and beyond to find the right solutions for individual needs. This dedication to customer satisfaction and clear, concise explanations contributes to a highly positive and reassuring experience for most users.

What people talk about most

Staff

Consumers consistently report positive experiences with staff members. Reviewers frequently praise the... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Service

Clients share positive opinions on service, consistently highlighting its helpfulness and efficiency.... See more

User experience

Customers had positive experiences with user experience. Reviewers consistently highlight that processes were... See more

Product

Reviewers mention positive feedback about the product. Customers appreciate that they were not oversold and... See more

Based on these reviews

Rated 5 out of 5 stars

Joseph was absolutely outstanding from start to finish. He explained everything clearly, making sure I fully understood what I was getting and how it all worked. His honesty and transparency really st... See more

Rated 5 out of 5 stars

Jaime Carter my agent was very pleasant,cooperative. He gave alot of information for me to understand and choice the right product for me .He goes beyond and above. Did hesitate to answer my question.... See more

Rated 5 out of 5 stars

I found private sick pay via a link, filled out a few details, made an online appointment for a call and now have sick pay cover, which I didn’t have before. I spoke to an advisor called Paul, who... See more

Rated 5 out of 5 stars

Reece was a great person to talk to regarding the products involved. Not pushy, he let me take my time to think about what I was looking for and didn’t pressure sell to hit any targets he might be ch... See more


Company details

  1. Income Protection Insurance Company
  2. Accident Insurance Company
  3. Insurance Company
  4. Life Insurance Agency
  5. Personal Insurance Company

Written by the company

Providing peace of mind and stability when you need it most. Your well-being is our priority, ensuring you have the support you deserve in times of illness or injury.


Contact info

Get Your Free Quote

Get paid when off work sick or injured!

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Review of my experience

I found it was easily explained to me what plans are available and suited my needs, what I needed to do as I have never claimed for loss of earnings due to sickness. I felt well looked after and relieved that I could get help to pay my bills. I live with my elderly mother and it could have been a very stressful time if I lost out of my full monthly wage because of a hernia and inability to get my job done properly due to being exhausted and mentally struggling at home with my mother's deteriorating health.

April 18, 2026
Rated 5 out of 5 stars

Exceptional Service from Mister Robert McClay

"I would like to extend my sincere gratitude to Mister Robert McClay for his exceptional support. He provided truly great customer service and demonstrated a high level of professionalism throughout our interaction. I was particularly impressed by the clear and thorough way he explained the package and my private sick pay options, making everything incredibly easy to understand. He helped me a lot during this process, and I am very grateful for his dedicated assistance."

April 17, 2026
Rated 5 out of 5 stars

Great company for peace of mind if I’ll or injured for more than 2 weeks

Bradley contacted me after i had a look if I would be accepted on line for private sick pay , he was brilliant and could understand exactly what the private sick pay scheme was all about and how it works , I’ve now set up a decent monthly payment with peace of mind that if I have more than 2 weeks off work with illness or injury I will receive almost full sick pay plus the statutory sick pay that we all receive. One payment that doesn’t leave me short I can just forget about knowing I’m fully covered plus Gp cover if away anywhere in the country or world . A company that’s been around since the 19th century amazing that they have been doing this service for people , I never knew about this

April 17, 2026
Rated 4 out of 5 stars

Mr Jennings was very professional and…

Mr Jennings was very professional and took the time to explain all the elements of the policy and answered all my questions to my complete satisfaction. Thank you Mr Jennings for being so kind and keeping me updated, as the policy progressed. I feel much happier there is cover in place, which I fully understand. Narinder Singh

April 15, 2026
Rated 5 out of 5 stars

Paul Logan was friendly and…

Paul Logan was friendly and informative. I’m happy I’ve taken a policy with private sick pay. He made me feel comfortable when I asked to verify himself and the company so I knew I wasn’t being scammed. I took the gold policy because it clearly outshines the silver.

April 14, 2026

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