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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, speed, and reliability, often noting quick delivery times and prompt responses. Many people highlight the exceptional customer service, describing the staff as professional, helpful, and always available to assist with inquiries. However, some customers reported negative experiences, including issues related to their purchases, account-related problems, or unauthorized activity on their accounts. A few other people also felt that the delivery time was longer than promised, leading to a disappointing experience.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Staff

People report positive experiences with staff, often describing them as helpful, professional, and patient.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the support team's helpfulness,... See more

Product

Customers had positive experiences with the product. Many reviewers praise the quick and easy process of... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using Probemas for years, always been consistent and always delivers. Some deliveries are done in minutes, some take up to 15-30mins, but they keep the timings honest with you. Prices are fair an... See more

Rated 5 out of 5 stars

Great customer service, raffles, loot boxes, and so much more! Probemas is a cut above the competition. The community vibe, fueled by regular giveaways, an active Discord group, and a steady stream of... See more

Rated 5 out of 5 stars

I've been a customer for 5 years now and pretty much used all of their services at one point or another. I've seen them grow something great into something magnificent. Raffles, discounts for frequent... See more


Company details

  1. Gaming service Provider

Written by the company

We are the leading services provider in the Runescape currency, items, accounts, and boosting industries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very great customer service

Very great customer service. Always checking in on me and making sure things went great. Been a customer a few times and I will keep coming back. Stay the same guys your doing great.

August 7, 2025
Unprompted review
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Rated 5 out of 5 stars

I've been a customer for 5 years now…

I've been a customer for 5 years now and pretty much used all of their services at one point or another. I've seen them grow something great into something magnificent. Raffles, discounts for frequent customers, quick delivery and power leveling etc. If you dont have time for the grind but want to relive the greatest OSRS times then this is your place to visit!

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Good website !

Transactions are always smooth and transparent. Services are always trusty and quick. Customer support is always active and helpful.

July 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Great all round source of goodies

Great place. No complaints about the site. Good functions, good service, and good support. I didn't face any delays, and as a newbie to the site, I was concerned on the process of purchases, so I spoke to support and was reassured every step of the way. Bookmarked, and my #1, and only, choice now. A good bunch of lads

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, raffles, loot boxes, and so much more! Probemas is a cut above the competition. The community vibe, fueled by regular giveaways, an active Discord group, and a steady stream of memes, makes the whole experience feel less like a transaction and more like a good time. Highly recommended!

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

Probemas has always come through when services were needed. Tickets are handled quickly and service providers are very efficient with their work. 10/10 company!

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Trustable, fast service

After purchase the service was almost immediately, just once I had to wait a bit but that was well communicated towards me

August 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Best gold site

I’ve never had a bad experience with any of these guys. period point blank. You get a time estimate on the delivery and they beat it out of the park consistently delivering earlier. Can’t say anything but good things for the site,

I recommend!

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery - great community and support

Items delivered pretty much instantly. Most important they actually have a great community on the discord and support is available 24/7. Spoken to the owner recently and they get things sorted, just be honest and trust in the process if you need support.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and efficient

Placed an order and within less than 2 minutes I received all the information I needed and was traded my items. It's the reason I always use them for my servicing needs.

July 10, 2025
Unprompted review
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Rated 1 out of 5 stars

Selling gold to them is a joke

Selling gold to them is a joke. They give like an rs3 gold rate of under 0.010 because of "bulk". Might as well give them the gold for free at that point. A waste of time. They resell for 0.023 and refuse to pay half of that

July 22, 2025
Unprompted review
Rated 3 out of 5 stars

OSRS gold 5 day ban

Great to use for osrs gold, quick service and great customer service. However 3 weeks later i got 5 day ban and my gold removed from account. So lost £50 i spent on the gold

July 5, 2025
Unprompted review

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