ProblemShared Reviews 2,916

Great service. Made me feel very much at ease.

Well, I got an assessment quickly and my results came out in a day or two.

The lady that also, did my assessment was very professional and engaging.

Really kind and caring people, whole process took just under a year and now my daughter has her autism diagnosis we can get her the help she needs .

I was seen by Sunita Kurian-Downer who was excellent. Very lovely style.
The IT was patchy so had to restart a couple of times but that was not a huge deal.
I felt very comfortable throughout the meeting.
The process was very quick.
Cannot recommend more highly. Thank you.

To be fair from my initial co tact they have been quick and amazing contact . When I had my assessment the lady that did it , sorry I forgot your name , but she was lovely and very professional, and helpful . Great experience.
Thank you Aid Thompson

I had been trying to get a diagnosis ever since I was younger when I heard about problem shared I did not hesitate to get in touch with them and the team were so understanding especially rebeka dallow she was so patient with me and such a delight to talk to after getting my results it was such a big weight of my shoulders.

This service has been unbelievable. I have 2 girls who have both been assessed and confirmed autistic. My youngest was assessed for both adhd and autism, confirmed she had both and full reports within 8 weeks! most of the waiting was down to the school and that is the only reason my eldest hasn't had her ADHD just yet. The speed in unreal. I have has contact with over ten different people (all the assement team, the call centre checking if they have had paperwork from schools etc...) and everyone single person has been friendly, helpful and so, so kind to me and my daughters. The whole disability and send system is a mess in this country but I feel truly blessed I am privileged enough to have gained access to problem shared. this service has been added to my AXA insurance policy only in January and it has been a life line for me and my family. Thank you for the amazing work and support you have provided, from the bottom of my heart, thank you 😊

Lovely team, good platform for managing application/post diagnosis - I rate them!

I recently used ProblemShared for an ADHD assessment and found the entire process to be remarkably thorough and efficient. One of the standout features for me was the short waiting list, which made a significant difference in getting the answers I needed in a timely manner.
Having also used them for an autism diagnosis a couple of years ago, I can say their high standards have remained consistent. The staff are professional and the process feels very well-managed from start to finish. I would highly recommend them to anyone seeking a professional and comprehensive assessment.

This week I was assessed by Sarah from ProblemShared for Dyslexia and Dyscalculia. I was a little nervous at first and Sarah was a very reassuring and put me at ease straight away, explaining clearly what the assessment would entail and some of the activities we would be covering. She was very professional and supportive as we ran through the exercises, and she gave me the time I needed to go through the variety of tasks where possible. I had a follow up call the following day where Sarah took me through the preliminary results of my assessment and took the time to explain each section and what it meant. I am now awaiting the outcome, which should be with me in the next 4 weeks.

My assessor, Sarah Moore, was very friendly, comforting, patient and understanding. She let me speak and take my time - and afterwards explained and reassured me that I was heard and the difficulties I expressed I had were valid. I could be honest with her and she explained and gave me great advice on how to approach my diagnosis. I can't thank her enough!!

The Clinician was patient and understanding, they made me feel safe and comfortable during my assessment. The support workers were understanding and reassuring.

Gigi and Dionne were so helpful and understanding, Gigi was extremely comforting and made me feel supported through my diagnoses. Thank you

Amazing service. Diagnosed my son on the same day. Was given an appointment fairly quick. The clinician was great, my son was comfortable talking with the clinician.

Not only provided diagnosis I am ADHD. But post diagnostic videos and pdfs to look at dealing with my condition.

Really professional service, great response times and really supportive staff.

As a health professional myself, I found my assessor very professional, patient and understanding.
I also received empathy and compassion when talking about my life and how my condition affected certain areas.
I was given a diagnosis and all of the things I had been through suddenly made sense.

After many years of trying to get my 14 year old daughter the support she needs, she was assessed by Matthew. I myself met with Elinor and I can honestly say it was a great experience for something I was really nervous about. Matthew put Sophia at ease straight away and Elinor was so lovely and really helped guide me through the questions. Thank you both so much.

Problem shared have been amazing with my diagnosis & with putting me on medication to help with my ADHD.
I’ve had many therapy sessions, but it was finding the right therapist to connect with, that I could really open up too. After trying a few different people they moved me to having Claire Scott which was the best decision ever!!!
She made me feel so comfortable and we worked on the right areas that was holding me back. She made me feel like I was chatting to a friend, rather than being in an interview or talking to a school teacher… which I needed!
I really looked forward to having my sessions with her and I would definitely recommend her to anyone who feels or needs the same as me. I just had my last session and I actually felt sad to not have any more, but the progress she has made with me has been outstanding! Overall it’s been a great experience, especially looking from what I was like, to where I am now.
Thank you problem shared for the everything and I do hope this helps others as much as it’s helped me.