I've used Probuild supplements for quite a long time now and they've always been quick to get my deliveries to me. Earlier this year I made a mistake trying to place a big order whilst using a discoun... See more
Company replied
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Always order from Probuild just before go back offshore to work, never let's me down with quick delivery. Also had a question once about my supplements and they replied back to me fast with the answ... See more
Company replied
Very quick to deliver and their customer service is exceptional. I will definitely be buying from these guys again soon.
Company replied
Unfortunately despite a great user experience online, a week later after 1st class signed for postage nothing has arrived. UPDATE COMPANY FIXED ISSUE SHORTLY AFTER IT WAS RAISED. A1 SERVICE!!
Company replied
Company details
Written by the company
Probuild Supplements offers premium quality sports supplements from top brands on the market to compliment any healthy lifestyle. We offer a wide range of products to suit your fitness goals including fat loss, endurance, weight gain, muscle building and more!
Contact info
Unit 47, Hever Road, TN85DH, Kent, United Kingdom
- sales@probuildsupplements.co.uk
- probuildsupplements.co.uk
4.7
Excellent
191 reviews
Hasn’t replied to negative reviews
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Purchase.pleasant purchasing experience with…
A pleasant purchasing experience with probuild, item came on time and a query sorted out by email .
November 16, 2022
Reply from Probuild Supplements
We are glad to hear that you had a pleasant shopping experience with us with quick delivery. Your review is much appreciated. Thank you!
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Reply from Probuild Supplements
According to tracking information, there was no one in at your address to sign for your parcel. We have tried calling, sent an email and text with tracking information to allow you to arrange a re-delivery or collection. Let us know if we can be of any further assistance.
Bad experience
Good product as always. But paid for express delivery for it not to be delivered until almost a week later. And communication wasn’t great where it also took multiple days to even get so much as a response, only for them to blame the postal system.
Not friendly at all.
poor customer service in my eyes.
October 5, 2022
Reply from Probuild Supplements
Hi Nikki, we are sorry your delivery took nearly 3 working days to arrive. This is unusual as most deliveries arrive the next working day. We established that your local sorting office have had strike disruption so this is the reason for the delay. We responded within 24 hours of your message and we did our best to help you as communication is a top priority for us.
Efficient service and an easy to use…
Efficient service and an easy to use website. Prices seem fair in comparison. Received my product within two days which is nice. Will be continuing to shop at Probuild.
September 24, 2022
Reply from Probuild Supplements
Thank you for your review, we are glad to hear you have enjoyed your shopping experience with us! We look forward to serving you again soon.
Reply from Probuild Supplements
Thank you for your kind review, we really appreciate it! Thank you for shopping with us. We look forward to serving you again soon.
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Delivery next day very fast
August 30, 2022
Reply from Probuild Supplements
Thank you for your review, we are glad to hear you have enjoyed your shopping experience with us! We look forward to serving you again soon.
Great experience from start to finish…
Great experience from start to finish highly recommended
August 26, 2022
Reply from Probuild Supplements
Thank you for your review it really means alot to know you have had a great shopping experience with us!
Reply from Probuild Supplements
Thank you for your review, we are glad to hear you have enjoyed your shopping experience with us! We look forward to serving you again soon.
Great delivery faster than expected
Great delivery faster than expected! Awesome product, great price. Thanks guys
August 12, 2022
Reply from Probuild Supplements
Thank you for your review, we are glad to hear you have enjoyed your shopping experience with us! We look forward to serving you again soon.
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Will be ordering again!
Great selection of supplements with a brief description for each one, got exactly what i ordered and my order arrived very fast. Will be buying from here again!
August 9, 2022
Reply from Probuild Supplements
Thank you for your review Josh, we are glad to hear you got your order so quick!
Reply from Probuild Supplements
Thank you for your review, we are glad to hear you have enjoyed your shopping experience with us! We look forward to serving you again soon.
Reply from Probuild Supplements
Thank you very much for your feedback Paul. We are glad to hear that you got your order quickly and you are happy with our service! We look forward to serving you again soon.
Reply from Probuild Supplements
Thank you very much for your feedback Jonathan. We are glad to hear that you received your order quickly and you are happy with our products! We look forward to serving you again soon.
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Top notch product.
June 20, 2022
Reply from Probuild Supplements
Thank you very much for your feedback Konstantin. We are glad to hear that you are happy with our service and you enjoy our products! We look forward to serving you again soon.
Reply from Probuild Supplements
Thank you very much for your feedback Jonathan. We are glad to hear that you got your order quickly and you are happy with our service! We look forward to serving you again soon.
Reply from Probuild Supplements
Thank you very much for your feedback Ellie. We are glad to hear that you got your order quickly and you are happy with our service! We look forward to serving you again soon.
Very good fast delivery
May 25, 2022
Reply from Probuild Supplements
Thank you very much for your feedback Martynas. We are glad to hear that you got your order quickly and you are happy with our service!
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Would use again
Purchased for partner who is over the moon with the product.
Delivery was slower than expected and a bit of a faff, which is the only reason for 4 stars.
Customer services were fantastic when alerted to the issue and explained the situation clearly, giving tracking information for the pending delivery. The delivery was then sent next day signed for - my only gripe is that the company either gave the wrong tracking number (sender tracking) or do not use a customer tracking service, as I had to wait in the full day for delivery because no time slot was given. Your tracking is only updated to say sent, and then again to say signed for.
Will still use again and recommend.
May 18, 2022
Reply from Probuild Supplements
Hi, thank you very much for your feedback. We use different couriers based on the weight of an order. Having checked your order we can see that your order was sent via Royal Mail 1st Class Signed For which aim to deliver next day working day but can sometimes take 1-2 working days to arrive depending on your location. The tracking information is automatically uploaded and included in shipping confirmation upon dispatch. We are glad to hear that our staff gave you top notch customer service. We look forward to serving you again soon. All the very best from the team at Probuild Supplements.
Great service from start to end and…
Great service from start to end and good understanding and knowledge of the products sold
May 10, 2022
Reply from Probuild Supplements
Thank you very much for your feedback Colin. We are glad that you got your order so quickly and happy with our service!
Reply from Probuild Supplements
Thank you very much for your feedback Jamie. We are glad to hear that you got your order quickly and you are happy with our service!
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