My son saved up his paper round money to be able to buy this scooter he did alot of research on various models beforehand. The ordering was quick and easy, and the delivery was extremely prompt with r... See more
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Had the scooter for around 6 Months then it stopped working displaying a E16 fault code - paid the £20 returns postage to get it fixed under the warranty but now they don’t return my emails - I have... See more
Purchased the X10 scooter around 6 months ago and has been a sound means of transport for work since, I weigh 68kg, wear a rucksack, travel around 4-5 miles at the max speed setting with lights on e... See more
Scooter only lasted 2 months. The previous one from China lasted nearly a year. £20 postage to send back. Third attempt from retailers to accept DPD parcel was fruitful but tedious. Repair bill nearly... See more
Company replied
Company details
Written by the company
Buy All Leading Electric Scooter Brands in the UK. 1 Year Warranty on all Scooters. Safe & Tested. Affordable Price. Free UK Next Day Delivery.
Contact info
101 Rose Street, South Lane, Edinburgh, EH2 3JG, London, United Kingdom
- info@proelectricscooters.co.uk
- proelectricscooters.co.uk
Had charger sent to me incorrectly and…
Had charger sent to me incorrectly and took about a month to be able to ride it once bought and the battery life is no where near as good as it says on the website

Reply from Pro Electric Scooters
In terms of scooters I think this…
In terms of scooters I think this scooter is great for having fun or getting to work as it is fast and comfortable ride

Reply from Pro Electric Scooters
So excited... I bought it because my husband found it…
I bought it because my husband found it on the internet and says I will be happy. He was right. This is the best money spent. Scooter is crazy and I recommend it to anyone who plans to buy a scooter.
Definitely recommend
Definitely recommend purchased a kugoo g2 pro and arrived very quick and in perfect condition no issues!
Very good battery life and strong…
Very good battery life and strong handle bars and folding pole
Brilliant service and great scooter
Very happy with my purchase
Very happy with my purchase. No complains whatsoever! Got the X9 Pro scooter and it's amazing. Arrived on time as well. Good job!
Recommended
No problems at all. I bought 2 scooters at different times both orders delivered on time. Recommended.
Was quick to arrive and easy to build
You are amazing 👏 ❤️
Not trustable company.
I bought a Scooter from this company on the 6th of October 2022. Kugoo G2 Pro Electric Scooter. Order Number PES11513709. I returned the scooter back to company 1 month ago, and they kept saying they didn't recieved it and they blame it on their courier service.
I do not believe this company, I have their silly replies, and they don't refund my money back. I will take an action against them. DO NOT BUY ANYTHING FROM THIS COMPANY.

Reply from Pro Electric Scooters
Scooter not delivered, mails no answered
I received and email from one of your team saying:
“ We are pleased to inform you that your pre-order will be shipped out earlier than the expected delivery date. Your order will be shipped today and you can expect to receive this tomorrow. You may have received an email confirming the shipping details, the tracking will become live once the courier has collected your order and it is on its way to you.”
This email was sent to me on Thursday 3rd November.
Since then I did not receive any shipping details or the parcel. I tried to contact you and my emails are being ignored.
Can someone contact me asap and tell me what’s going on with my order?
Regards,
Javier
****UPDATE****
I’ve been contacted by the company saying the email was sent by error.

Reply from Pro Electric Scooters
There a good company but I had to pay…
There a good company but I had to pay for the shipping back to them for warranty purposes and also had to pay for the repairs that were faulty when I got it had to pay £190 and was messed around for just under 2 weeks but the quality is amazing

Reply from Pro Electric Scooters
Excellent in every way Delivery…
Excellent in every way Delivery process . customer service also communication . And if all goes to plan tomorrow my sons scooter will arrive before the estimated delivery day .. thanks again
Great prices, great delivery.
I cannot fault the service. I ordered two scooters and received good communication and delivery. Well recommended.
Trusted seller… thanks!
I received my e-scooter & extra battery pack with no issues, my friend who recommended the site also received his the week prior to mine… their customer service is great also, they reply straight away… so I can only assume angry customers are leaving bad reviews… I ordered the x7 10” model with replaceable battery & it hit 21mph straight away which is great for the fair price of that model.
Don’t buy
Don’t buy, sent faulty item, item box arrived damaged and was delayed
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