Pro Espresso Reviews 341

Excellent Customer Service with regular delivery updates, very helpful. Thank you

Great experience from start to finish, and very good communication throughout. Flexible and professional. Would recommend these guys.

Good price and very good service - delivered promptly and within the stated time-slot. And a lovely grinder!!

The delivery team unpacked and located the machine in its intended position with care. The machine is awesome and I am enjoying experimenting making espresso.

Tim was fantastic - very knowledgeable and very helpful. He took time to understand my requirements and then offered me a variety of machines to fit those requirements. He was honest about the pros and cons of each machine and you can tell he's been around these machines a long time. I can't fault the service, even the accessories that were out of stock, he ordered for me from Italy and was texting/emailing me with updates every few days. I highly recommend buying from ProEspresso - you really can't go wrong.

Pro Espresso have been a lovely company to deal with. When I placed my order of a Rocket machine they quickly got in touch to find a delivery day that worked.

Today, a two person team came and unpacked and placed the machine where I needed it with great care.

This has been a big purchase for me after much procrastination and these little touches of customer care that have made making my first espresso with my new Rocket feel extra special. Thank you!

Really quick , friendly delivery and proespresso were so helpful - can’t recommend enough.

Really good products, spoke to a member of staff on several occasions who was helpful and knowledgeable.
I’m happy with the machine and delivery was arranged with confirmation emails and text updates.

If your in the market for a Rocket machine look no further. Tim is super helpful and responsive when making enquiry’s. Delivery was exceptional!
Can't recommend highly enough 5 Stars all the way.
One very happy customer 😊

I had a flawless experience purchasing my Rocket espresso machine from Tim. After putting in my order, he emailed me directly to arrange the delivery date. Throughout the process he was very responsive by email and telephone, including helping me with an issue when setting up my machine. These are obviously very expensive machines and it is a weight off my mind to know that should I have any issues, Tim will be on the other end of a line to help me with it.

Great people to work with - excellent service and nothing is a problem even though we ordered the incorrect machine

Delivery and communication was amazing. I can’t speak on the machine yet but I will come back in the future on that.

Tim was superb at assisting us with a long search for the right machine for our business following an issue with other machines not being rated for commercial use/pressure testing. Swift to deliver once ordered.

I received excellent customer service, so pleased to have purchased from Pro Espresso.

Thank you!

Dealing with Tim at Proespresso prior to purchasing the machine was never too much trouble always available to offer advice and no pushy selling. After the decision to purchase delivery was seamless and due to an issue with the machine was rectified without fuss

Very personal service experience from the direct communication to the hand delivery. I’m glad I picked pro espresso for my espresso machine investment.

Excellent service and supply.

Ordered a Rocket machine and grinder. Received a really helpful phone call after purchase to arrange delivery.

Delivery was super quick and hand loaded into my house by really great guys.

Excellent customer service and communication. Rocket machine imported and delivered when promised, even during these times of logistical uncertainty! Highly recommended.