Professor Herb Reviews 

532
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and variety of products, often highlighting them as effective alternatives to tobacco. Many appreciate the smooth, rich flavors and the overall presentation, noting the care behind the brand. The company's service is frequently described as exceptional, with staff promptly resolving issues and ensuring quick, reliable delivery. However, some customers noted issues with product consistency, specifically finding seeds and stalks in their blends. Additionally, a few people experienced delays with delivery, with orders sometimes taking longer than expected or encountering problems with specific carriers.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the quality, consistency, and... See more

Quality

People report positive experiences with quality, consistently finding products to be of good or excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Service

Clients share positive opinions on service, consistently describing it as top-tier, brilliant, and excellent.... See more

Order

Customers had positive experiences with order, praising the ease of ordering and user-friendly website, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again another excellent product from Professor Herb. Excellent quality CBD tinctures and I would recommend them to anyone. Dont fall for the cheap ones that you may find on line on Am***n becaus... See more

Rated 5 out of 5 stars

For me personally this was great alternative to tobacco & also to vaping & other herbal blend mixes. This is a pure Hemp CBD mix with natural terpenes & it’s smooth & not harsh at all. I bought the fi... See more

Company replied

Rated 5 out of 5 stars

The best hemp blend with CBD around. I've tried a few others in comparison but this one is good quality, ready to use and it goes well in a dry herb vaporizer, and helped me give up smoking tobacc... See more

Company replied

Rated 5 out of 5 stars

I love Professor Herb. As an independent artist I am very happy to support the brand. The products you sell are very healthy and I love how you offer choice to your customers. Whoever does... See more


Company details

  1. Tobacco Shop

Written by the company

Professor Herb is the fastest growing CBD & hemp brand in the UK, pioneering the alternative smoking space with their dynamic line of hemp-based products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

532 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(532)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

Top quality product top quality company…

Top quality product top quality company can’t recommend them enough. A+5*

July 18, 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Great product

Great product, excellent service, super fast delivery..

July 4, 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

I was looking for a tobacco and weed…

I was looking for a tobacco and weed alternative, as I gave up both in April this year. I was recommended PH by my drug and alcohol misuse worker, and I am so grateful to have found these wonderful alternatives. The website has a great selection of them blends. And I opted for the GSC blend. Ordered easily, payment no problems, fast secure delivery.
For me the smell is divine, and I love the taste and relaxing effects. Highly recommended
Miss N Murray

June 1, 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 4 out of 5 stars

Been looking for a tobacco alternative

Been looking for a tobacco alternative. Found PH site and the great selection of them. Opted for the GSC blend. Ordered easily, payment no problems, fast secure delivery, job done.🙂
For me tho, the flavouring smells to synthetic, not terpene, like when you open a cake mix.
I found it ok, didn't agree with wife tho, made her cough s little.
Only thing I keep thinking is; it's branded, purely as tea, probably tastes better as tea, and not a smoke.
I won't give up tho, maybe try a no flavor pack next.
I also had the activated carbon filters, they are brilliant ☺️😁 well recommended

July 10, 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 1 out of 5 stars

Awful quality

Awful quality, don't understand the triple filtered statement. Full of stalks and sharp bits and just rips through rizlas. I've contacted the team twice to ask to return and refund but no reply at all.
Awful customer service and product.
I'd avoid it at all costs.

July 4, 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion.

We're really sorry to hear that you have not been satisfied with our products. Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are disappointed that you've not enjoy your experience with us.

We have given your feedback to our R&D/manufacturing department, to see if there is anything we can do further to provide a better quality product.

Customer Services
Professor Herb

Rated 5 out of 5 stars

Good quality products

Quick delivery well packed and good quality products *****

July 4, 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Review Of Current Purchase

I am pleased with what I bought and looking forward to my next purchase

July 10, 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 1 out of 5 stars

Not what I was expecting atall

Not what I was expecting atall . As for tobacco replacement well youd have to be smoking rat droppings to want to smoke this . Advertisements says cbd blend . Taste like pure perfume to me . Nothing more than cooking herbs soaked it perfume . Regret ordering

July 8, 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion.

We're really sorry to hear that you have not been satisfied with our products. Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are disappointed that you've not enjoy your experience with us.

We have given your feedback to our R&D/manufacturing department, to see if there is anything we can do further to provide a better quality product.

Customer Services
Professor Herb

Rated 5 out of 5 stars

Brilliant as always

July 8, 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

2 pinch of this and 1 pinch ganja trust me

Not a bad flavour, kinda smells of cali orange but the main praise for this product is using it to stretch my weed out, 2 pinches of this with one pinch of ganja helps me stretch a 3.5 easily a week now

June 30, 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Firstly thank you

Firstly thank you,
I found the site easy to navigate, checkout felt safe . Communication was great making the whole experience feel so much better.. My hemp arrived double quick with some long thin rizla , which I am very happy with.,

June 30, 2025
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 1 out of 5 stars

Haven't received the item I bought

Haven't received the item I bought. With no update

June 30, 2025
Professor Herb logo

Reply from Professor Herb

Good Morning Linda

I can see one order from you at the end of June and The Royal Mail Website states your parcel was delivered to the address provided on July 4th.

I cannot see that you have tried to contact us regarding this matter, but please do not hesitate to email us at sales@professorherb.co.uk

Many Thanks
Professor Herb

Rated 5 out of 5 stars

Professor herb are always great on…

Professor herb are always great on sending items on time. I'm a regular now and never any complaints.

June 30, 2025
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Great product

Great product, fast delivery, very good packaging.
Helps me to really relax and have a great nights sleep

June 17, 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

This hemp blend helped me give up…

This hemp blend helped me give up nicotine I actually can't believe it 😮

May 30, 2025
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion! Fantastic News!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Professor herb

My son introduced me to this brand. Wow, what a difference this is making already to me being able to cut down on tobacco and to eventually give this up altogether. Fantastic variety to choose from and it compliments the smoking experience. Well done! Definitely recommended.

May 27, 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

you need to get this

you need to get this. thats all im saying

June 3, 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Great products

Great products, easy to use website, very quick response and items in post same day, exceptional service and threw in some small freebie’s always nice to receive a little something you weren’t expecting would recommend, Thankyou

May 30, 2025
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

I love this rolling hemp

I love this rolling hemp, it's perfect and making me cut down tobacco instantly. The organic hemp is amazing. I'll definitely be buying more at this price... Or cheaper??

May 30, 2025
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Lovely product delivered with noproblems

Lovely product delivered with no problems

May 30, 2025
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

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