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Professor Herb Reviews 

530
•
TrustScore 4.5 out of 5

4.6

Tobacco Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and variety of products, often highlighting their effectiveness as a tobacco alternative. Many appreciate the smooth, rich, and balanced hemp blends, noting their superior quality. The service is frequently described as exceptional, with staff resolving issues swiftly and providing clear communication. Delivery is also widely commended for being prompt and reliable, ensuring a smooth overall transaction. However, some people mentioned occasional product inconsistencies, such as finding seeds or stalks, or experiencing dryness and unexpected flavors. Additionally, a few customers reported delivery delays, particularly when using specific carriers or next-day services that did not always arrive as promised.

What people talk about most

Product

Clients share positive opinions on product, consistently praising its quality, value, and effectiveness, with... See more

Quality

Consumers consistently report positive experiences with product quality, highlighting that items are often of... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and reliability, with... See more

Service

Users describe positive interactions with service, consistently praising its promptness, reliability, and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and the website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again another excellent product from Professor Herb. Excellent quality CBD tinctures and I would recommend them to anyone. Dont fall for the cheap ones that you may find on line on Am***n becaus... See more

Rated 5 out of 5 stars

Bought this product several times now and for me it's the best. Soft, smooth, crumbly and tastes really nice to smoke. Smells nice too. (Guava Dog flavour is subtle) Good communication, regular upd... See more

Company replied

Rated 5 out of 5 stars

For me personally this was great alternative to tobacco & also to vaping & other herbal blend mixes. This is a pure Hemp CBD mix with natural terpenes & it’s smooth & not harsh at all. I bought the fi... See more

Company replied

Rated 5 out of 5 stars

The best hemp blend with CBD around. I've tried a few others in comparison but this one is good quality, ready to use and it goes well in a dry herb vaporizer, and helped me give up smoking tobacc... See more

Company replied

Company details

  1. Tobacco Shop

Written by the company

Professor Herb is the fastest growing CBD & hemp brand in the UK, pioneering the alternative smoking space with their dynamic line of hemp-based products.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

530 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(530)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent Products and Service

Ordered January's Bubblegum X Gelato. Lovely smell and flavour.
My current favourite blend is still the Cherry Bomb. Is there any chance of a Strawberry blend (my other favourite) to come out again soon? Hope so.
Cheers.
Lynz.

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

It’s a 10 from me

I’ve been using professor herb for a while now they have great products with a great selection I use the hemp classic blend

Their customer service team is great I’ve had to contact them a couple of times with queries I can honestly say they are speedy friendly and efficient and I will be using this product well into the future

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, well packaged and speedy delivery. Website is easy to navigate, and easy to order and pay. Some great flavours to choose from, Great products...

December 1, 2025

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